This issue has been rectified and resolved. Please see below communication.
\n*******Update:<\/p>\n
Matthew:
\nIt takes a lot of guts to apologize and own up to a mistake and we appreciate you doing that. Pretty sure your dad is smiling down at you and beaming with pride.
\nEveryone had been through tough times and we are all still hoping to recover and have some semblance of normalcy. We do emphatize and understand your reaction and I am pretty sure you can relate with ours had the situation been reversed.
\nWe accept your apology and wish you the best in your business and thank you for clearing the air. We are pretty sure these kids are blessed to have you as their mentor and a\u00a0 good role model to emulate from. God Bless.
\n*******<\/p>\n
How would you like to come home (from helping a relative) and find out somebody damaged your property? We could understand that Accident(s) happens; but not to\u00a0 leave a note and your insurance info is very deceptive. Don\u2019t people have any integrity anymore?
\nOne of your employee damaged our culvert and wasn\u2019t even honest enough to let us know. Fortunately, a police report has been filed that we were able to track it down to your company, Wayne\u2019s Family Music. Not only were we inconvenienced but it almost damaged the gas line which would have been a disaster.\u00a0 Thank God there wasn\u2019t a big storm as the last time we had one, it totally flooded our ditch as we get all the water from the streets above us.\u00a0 We\u2019ve given people the benefit of a doubt but in this case, this was a total disregard and respect of people and people\u2019s property. He\/she knows our address & could have send us a note with the insurance info. Instead of being Untrustworthy!! I hope this is not how you conduct business or treat your customers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n