I had an amazing first impression days ago, but today was all the contrary.
\nThey make me feel really bad as a person.
\nNever judge a book by its cover.<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nLocal favorite. Been there as long as I can remember. Never been inside but had my share of poor boy window shopping dreams.<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nVery knowledgeable and professional<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nI\u2019ve had a few dealings with this establishment over the past 10 years and overall am not very happy. The first time, I had them refurbish my wife\u2019s mid-level flute, which I believe they contracted out to another location in the FL panhandle. The service rendered it playable again, but the technician scratched the silver in a few places. More recently we rented a French horn from them for my son. After a year, they would aggressively solicit us by phone and text to upgrade the rental to a nicer horn (at a rate of over $150\/month). They continuously addressed me by the wrong surname and\/or salutation even after I offered corrections. Furthermore, they mislead my wife and I about the credit we would acquire through rental towards the potential purchase of an instrument. This benefit is extremely limited and restrictive! The guys working in the shop were nice and helpful, so I have to believe that all of this is really an issue with management\/ownership. That said, I can\u2019t recommend them as a good music store.<\/p>\n