I had high hopes but just wasn\u2019t impressed. Compared to the Aurora location, this store falls short.<\/p>\n
The guitar area was decent with everything displayed nicely but the biggest disappointment was the amps. All the amps we\u2019re covered in dust and we\u2019re absolutely filthy compared to any other store I\u2019ve been to. NONE of the amps were plugged into the power strips so you had to ask for all the cords and power cables just to try anything. That made trying to really test the sound of any guitar a nightmare.<\/p>\n
The acoustic room was decent but everything good was locked up so one really couldn\u2019t try much without assistance.<\/p>\n
The keyboard section was ok but they definitely needed to be cleaned and at least plugged in for one to try.<\/p>\n
The glass cases displaying pedals, audio interfaces, microphones and other accessories was good and decently organized.<\/p>\n
All in all, it\u2019s an ok store, but some serious attention needs to be paid to the presentation of all items, ESPECIALLY the guitar amps. All items need to be thoroughly cleaned and then put out on the floor with proper presentation with included power cables so every piece can be tested by the customer. No one wants to have to ask for all the missing pieces just to try something out.<\/p>\n<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nUPDATE:
\nStore owner Jason followed up on his promise to resolve the situation. I stopped by the other day and Jason refunded the purchase in full and made this right. The receipt doesn\u2019t mention needing to have original packaging for returns as Dan originally said, so the return should have been accepted within the 10 days we first returned but because store owner Jason did make this right in the end I am therefore changing my rating from one star to four stars.<\/p>\n
Bought a sax mouthpiece for the saxophonist performing for an event I hosted. The mouthpiece was defective and she was unable to perform meaning the trio could not perform either. We took the mouthpiece back the next day and manager Jason would not accept return of the defective mouthpiece even with the receipt in hand claiming it there was nothing wrong even though the saxophonist is a top performer in the area. We would expect better from a nationwide chain.<\/p>\n<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nWhat a scam. Very unfriendly staff, no customer service skills at all<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nEvery time I buy gear here something is wrong with it. Just paid $60.00 for a set of Gibson Deluxe tuners. Installed them and two of the cover fell off. Someone had cut the tabs off all the covers. Really tired of the lack of attention to the functionality of the gear they sell. Will not buy here again!<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nI contacted the store online before buying the product online to make sure the store could deliver it within my timeframe. They assured me they would.<\/p>\n
Now it\u2019s the eve of their 2nd missed shipping opportunity and I won\u2019t receive the gear in time. I had to purchase the item new and pay for overnight shipping to make sure I got it in time.<\/p>\n
Between the purchase and now, the store had gone radio silent, despite my sending an additional email requesting information.<\/p>\n
The upshot is that I purchased the gear through a reputable online dealer and will have my gear by Wednesday (today is Monday), rather than whenever the staff of this store decided to get around to it.<\/p>\n
Btw\u2026 \u201cSorry dude\u201d doesn\u2019t cut it. Hope the store manager processes my refund with a greater sense of urgency and professionalism.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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4. Wild Acoustic Music Co.<\/h2>\n
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Address: <\/span>28225 CO-74, Evergreen, CO 80439 <\/span>, Byers <\/span>, Colorado <\/span>, United States <\/span><\/div>\nPhone: <\/span>(321) 271-0748<\/a><\/p>\n