https:\/\/soundexchangeusa.com\/<\/a><\/p>\nBusiness hours: <\/span> Monday<\/strong>: 10\u202fAM\u20136\u202fPM<\/span> \nTuesday<\/strong>: 10\u202fAM\u20136\u202fPM<\/span> \nWednesday<\/strong>: 10\u202fAM\u20136\u202fPM<\/span> \nThursday<\/strong>: 10\u202fAM\u20136\u202fPM<\/span> \nFriday<\/strong>: 10\u202fAM\u20136\u202fPM<\/span> \nSaturday<\/strong>: 10\u202fAM\u20135\u202fPM<\/span> \nSunday<\/strong>: Closed<\/span> \n<\/time><\/p>\nReviews<\/h3>\n\n
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<\/strong> <\/span><\/div>\nGreat store always a pleasure<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nBought some drum heads here, the guys were very friendly and helpful in finding the drum heads I needed. They even offered to put them on my snare for me if I brought my drum back. I did just that and they did very good job putting the heads on.<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nStaff is always friendly and offers good advice<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nCustomer service was slow. No refunds, merchandise exchsnge only.<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nalways helpful!<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nAlways my go to location for rental equipment<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nTheir rental side needs a lot of work. Lots of problems: #1 Nearly 3 HOURS LATE to deliver tables and chairs for an event is unacceptable. I had to call the office repeatedly because I was not receiving any updates. The office told me they couldn\u2019t reach their drivers that had the items loaded on their trailer (who were apparently in Belleview). It took my 4th phone call to check on the late delivery before I ever even received an apology. The delivery guys that showed up were rude and when I mentioned how late they were, their response was \u201cwe didn\u2019t know we had a schedule to deliver these\u201d which is ridiculous. I told them their office told me they couldn\u2019t reach them and they said \u2018they hadn\u2019t received one phone call from them\u2019. #2 They need help with their customer service \u2013 every time I called they were short and acted like I was bothering them \u2013 even my first time to ask questions. #3 Their new online system still has a lot of issues. I had to call the office to pay and to later make changes, because it wouldn\u2019t let me log in (without getting error messages). And after all the issues, and the survey I submitted, I never once heard from a manager or owner to apologize.<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nOwner is not a man of his word.. and tries to rip you off ..I prefer Guitar Center.<\/div>\n<\/div>\n<\/div>\n
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<\/strong> <\/span><\/div>\nRating is based on one bad experience in this establishment. I arrived and was looking at starter bass yet they offered. I did not like the Amp that came with the set. I asked the gentleman that was helping if I could upgrade to a bigger bass and pay the difference, he explained he had to ask his manager. Another gentlemen came out who was nicely dressed and said he was the manager and he would allow me to exchange the bass for a upcharge. When I was ready to checkout another guy comes over rude and says he isn\u2019t gonna allow it. When I explained the manager said he would do it. This gentleman very rudely said he doesn\u2019t sign the paychecks I do. Now I have always lived by a couple major rules on being your only as good as your word. This establishment did not live by there word.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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5. Guitar Center<\/h2>\n <\/p>\n
Address: <\/span>3920 SW 42nd St Space B-2, Ocala, FL 34474 <\/span>, Ocala <\/span>, Florida <\/span>, United States <\/span><\/div>\nPhone: <\/span>(352) 861-4442<\/a><\/p>\n