Over the course of the last few weeks I have spent 7 or so hours in pro sound, between multiple trips. I mainly deal with Luke and he is absolutely amazing, he will go out of his way to help, give demos, and teach you. I had ordered 2 items I needed for a show 10 days away.
\nSadly Luke has not been there this week for me to work with and see the status of my order.
\nIn the mean time I have been dealing with a guy by the name of Mark, and I have to say mark is the most useless person I have ever seen with a job. Every time I go into the store he is sitting around, not helping customers. I asked him to check the status of my orders, and he didn\u2019t even look it up in the system, just walked around for 5 minutes and said it will be a few weeks. I was very clear when I ordered I needed my stuff no later then this week, he still didn\u2019t look up the order and was just rude, like sucks to be you. I proceeded to call pro sound back a few hours later which mark answered the phone, I asked if luke was there, and he proceeded to hang up on me. I am only deducting 1 star atm in hopes that I can deal with someone of more intelligence then Mark and still receive my stuff for the show I am doing on time. However this review may drop stars pending on how the service is today<\/p>\n
(Mind you i have spent over 400$ there in the last week) and this is the service I\u2019m getting<\/p>\n<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nRichard is quite helpful,sells a lot of equipment to me.<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nCan find what you need.<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nIf you want to give away your money then go here. They can\u2019t figure out our rental agreement to save there life. Bu the time they figured out how much longer we had on our rental we had the onstrument paid off and they kept charging us even after that. What a hastle.<\/div>\n<\/div>\n<\/div>\n
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<\/strong><\/span><\/div>\nThis place looks like a garage sale threw up on it. Even the parking lot is literal garbage. Inside is confused and akward. Looked like a swap meet.<\/div>\n<\/div>\n<\/div>\n