MusicGiants, Inc. Privacy Policy

Who we are

Our website address is:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. and MusicGiants Network Software


Our website,, and our MusicGiants Network Software (“Service”) are useful tools to help you preserve and manage your existing music collection, and to acquire new music encoded in a “lossless” format. In order to make our Service more useful to you, we collect information about you, your household (but not children under 13, or children 13-18 without the permission of the legal guardian), and your use of your music collection. This Privacy Policy, as amended from time to time, describes how we collect information from you, how we handle that information, and how we use that information. This Privacy Policy is part of our Terms of Service and applies to all information we collect or receive from you and your household.

Please remember that the Services may contain links to other websites and occasionally other websites may be co-branded with the MusicGiants name. Websites that are linked to MusicGiants or carry the MusicGiants brand may have privacy policies which differ from that of MusicGiants.


The website located at and the MusicGiants Network Software that connects via your broadband connection to our servers through various URLs (collectively, the “Website”) are owned and operated by MusicGiants, Inc., a Nevada company. To learn more about MusicGiants visit us at


If you have any questions regarding this Privacy Policy, please send an email to [email protected]. If you would like to contact MusicGiants for any other reason, please write to MusicGiants, Inc., 926 Incline Way, Suite 250, Incline Village, NV 89541, Attn: Customer Service, or send an email to servi[email protected], or visit our Website at


In order to improve the usefulness of our MusicGiants Network Software, we collect the following information:

Registration Information. In order to use our Software and/or to sign up for our mailing list, you must provide us with certain personal information. Prior to using our Software for the first time, you will be required to register and create an account with MusicGiants (“MusicGiants Account”). When you create your MusicGiants Account, you will be required to provide a login name and password and your name, address and email address. You may also be asked to provide us with additional information, such as your age, gender, and other personal information about yourself or your family. In addition, prior to purchasing the right to use music or other content from us, you will also be required to provide your credit card information and your billing address. We may retain your credit card information in our database to facilitate your checkout process for future transactions. You may also be asked to provide us with additional optional information, such as your age, occupation, and internet service provider, but such information is not required.

As part of the process to create a MusicGiants Account or to participate in certain promotions offered by MusicGiants such as entering sweepstakes, contests, surveys, newsletters, etc., in addition to name, address, and email address, you may be asked to provide certain information which, by itself, does not personally identify you. For example, you may be asked to provide information concerning your music or other entertainment preferences, purchasing habits, and the like. MusicGiants may request this information in order to enhance your experience by understanding you better and to also make you aware of new services, programs or offers in which you may be interested. & MusicGiants Network Software. We keep track of the domains from which people visit our Website, We may track the country or zip code of visitors to our Website and of those downloading or attempting to download our MusicGiants Network software. We analyze this data for trends and statistics, and for federal export law compliance when required. This information is analyzed at an aggregate level and is not considered personally identifiable. We also collect statistical data on all users of our Website, including: the Internet Protocol (IP) address of the user’s computer, the referring URL, if any, and the browser software identification. Certain referring URLs and IP addresses may contain or suggest personally identifiable information.

Mailing Lists

In order to keep you informed about our services, we may send e-mails and announcements that are needed for the administration of our Website and service. We also give our users the option of joining our mailing list to receive additional information about our Website, services and offers.

Automatic Collection of Data. You may be able to visit our Website while remaining anonymous. However, whether you have registered with us or not, MusicGiants may still collect certain non-personally identifiable information about your use of website. For example, MusicGiants might collect information concerning the type of Internet browser you are using, the type of computer operating system you are using, your IP address, your connection speed, the domain name of your Internet service provider, the geographic location from which you are accessing our service and/or the Website, referring URL or advertisement from which you linked to the MusicGiants Website. Certain referring URLs and IP addresses may contain or suggest personally identifiable information. Once you have registered with us, we also track and collect information about you, including your transactions with us, our affiliates, or others, and your site and/or service usage patterns, such as the pages on the Website you have visited, searches you have conducted and the amount of time you have spent on our Website. If you contact us, we may keep a record of your correspondence. If you have registered with us, we collect information about what music files you possess on the PC you use to sign up with our service and any other PC’s networked to that PC. We also collect information regarding where you obtained that music. We may collect information concerning licenses to access music obtained from third party providers. We collect information concerning the bit rate of the encode of music files contained on your PC and/or any PC connected to that PC. We collect information about what authorized MusicGiants’ reseller (“AMGR”) or custom installer (“CI”) referred you to our service. We use this information as a means to track your purchases so we can pay that AMGR or CI commissions on our sales to you. We collect information as to who provides you with service or support for your audio/video systems. We use this information to make sure you have a qualified service person explaining how to use our service. If you tell us you do not presently have a customer/client relationship with a CI or AMGR, we will collect that information. We may use that information to refer a CI or AMGR to you. If we provide you the name, address or telephone number of a CI or AMGR in your area, we are doing so as an accommodation to you. We expressly disclaim any warranty as to the efficacy of using that CI or AMGR. You are free to use any custom installer you wish.


When you visit our Website or click through hyperlinks appearing thereon, or use one or more of our services, we may use an industry-wide technology called “cookies” which stores certain information on your computer and which will allow us to customize your experience to better match your interests and preferences or simply facilitate your signing-in to use the services. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Please note, however, that if you set your browser to block acceptance of cookies, you will not be able to use the MusicGiants service or enter our Website.

MusicGiants Download Manager. Before you can download music from us, you must download our MusicGiants Network software application. This software performs many functions, including managing downloads you obtain from us. In order to make sure the MusicGiants Network software is functioning properly and to add functionality, we may periodically send the MusicGiants Network software updates, fixes or support files. Once it has been downloaded to your computer, the MusicGiants Network software will keep track of your transactions on our service and of your usage of our service, and share such information will be sent to our servers in Los Angeles and elsewhere.

Security Software. The MusicGiants service works in conjunction with your third party supplied media player (see minimum specifications) which, among other things, protects against unauthorized use, including copying, of the downloaded digital files that you obtain from us with limited rights of Service. The security on the media player software may need to be upgraded by the third party suppliers, which currently include, but may not be limited to, Microsoft Corporation. Your media player will connect to an Internet site operated by those third party suppliers, and will be sent a security file, along with a unique identifier, which does not contain any personal information about you. The third party supplier’s use of this information is subject to such third party supplier’s privacy policies which can be accessed from its website.


In general, MusicGiants may use non-personally identifiable information about you to improve and enhance the services we provide. MusicGiants may share this information with the suppliers of content on the service, affiliates and other entities in non-personal form to show general demographic and preference information among users of the MusicGiants service or for other purposes. This information may include usage and demographic data, but it will not include personal information (such as your email address). If you provide MusicGiants with personally identifiable information, we will take reasonable and appropriate steps to protect this information. Except as otherwise described in this Privacy Policy, our Terms of Service and in our Sales Policy, MusicGiants will not disclose, share, sell or rent personally identifiable information collected on our Website to any third party without your prior consent. We do not share your credit card account information with CIs or AMGR or any other third parties, other than order processing and credit card clearance service providers as described below.

We work with third parties who provide services, which may include website hosting, promotion fulfillment, order processing, credit card clearance, data analysis, customer service and other services of an administrative nature. Personal information, including financial information, may be shared with such third parties for the purpose of providing such services to you. We seek to impose confidentiality obligations on such service providers. Also, entities into which our company is merged, or to which our assets, site or operations have been transferred or sold, will be able to use your personal information under the terms of this Privacy Policy. We also reserve the right to disclose personal information to third parties when we believe in good faith that the law requires it, to enforce our Terms of Service, the MusicGiants Software License Agreement, to protect the rights, property, safety, or security of MusicGiants, its content providers, or the public, to respond to an emergency, or as otherwise stated in this Privacy Policy.


We use reasonable security methods to protect the data that resides on our servers. However, because no security system is impenetrable, we cannot guarantee the security of our servers. It is also possible that information you supply to us will be intercepted during transmission.

Whenever you give MusicGiants sensitive information (e.g., credit card numbers), MusicGiants will take commercially reasonable steps to protect such information by establishing a secure connection with your Web browser. MusicGiants employs an industry standard technology known as a secure-socket-layer (“SSL”) to protect the transmission of payment information from the MusicGiants Network to our servers.

To help protect your MusicGiants Account information, please keep your password secure. We suggest that you pick a non-obvious password that mixes numbers and letters. In addition, we recommend that you do not divulge your password to anyone. Ultimately, you are responsible for maintaining the secrecy of your passwords and any MusicGiants Account information.

Remember to sign out of your MusicGiants Account, and close your browser window whenever you leave your computer, SoundVault, or other device running the MusicGiants Network software. This is to ensure that others cannot access your personal information, because your computer may be accessible to others or used in a shared setting. MusicGiants’s Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond MusicGiants’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.


Linking to other sites is an integral part of the functionality of the Internet, including our Website and our service. Any link to a page that displays a URL other than a domain name that contains in the address window of your browser is a link to a site outside of our service and thus outside the control of MusicGiants. This includes links to our suppliers of content on the service, affiliates, and links to any other advertisers and third parties that may be linked to MusicGiants. These other sites may send their own cookies to you, collect data or solicit personal information. MusicGiants cannot guarantee and is not responsible for the content of outside sites. While MusicGiants strives to protect our visitors’ personal information and privacy, we cannot guarantee the security and privacy of any information you disclose at other sites, and you do so at your own risk.


MusicGiants respects the privacy of children. MusicGiants particularly recognizes the sensitivity of personal information concerning children under the age of 13 and therefore provides this special notice to the parent(s) or guardian(s) regarding the collection and use of information collected from children in this age group. The Website and the services provided thereon are intended for access and use strictly by adults over 18 years of age and persons ages 13-18 with the consent of their parent or guardian. As such, it is not MusicGiants’s intention to collect nor maintain any personally identifiable information from children under 13 years of age. Although MusicGiants does not seek to collect any information from children under the age of 13, should you find that your child has submitted his/her information, MusicGiants will make reasonable efforts to delete a child’s information from its database upon request. You may request to have such information purged from MusicGiants’s database by sending an email request to [email protected]. In the event that you are requesting such information to be purged from MusicGiants’s database, please make sure to include the correct email address that was submitted by the child.


As part of your use of our services, you are responsible for updating your submitted registration information so that it is current, accurate, and complete. In order to update your registration information, please access your MusicGiants Account and make the desired change. You may also access your MusicGiants Account in order to change your user preferences.

Please note that by using our Website and/or our software and the services provided therein, you signify your agreement to this Privacy Policy, as it may be amended from time to time. If you do not agree to this Privacy Policy, please do not use our Website, software, or the services provided therein. We reserve the right to make changes to this Privacy Policy. We will provide notice to you of any material changes by any reasonable means including sending an email to the most recently updated address in your MusicGiants Account and/or posting such notice and the amended policy on the MusicGiants Website and in the links contained in our software. Your continued use of our Website and/or software following changes to this Privacy Policy will mean that you accept and agree to the changes and that any information collected or provided after such change will be governed by the updated Privacy Policy.

MusicGiants is dedicated to protecting your personal information and welcomes comments and questions on this Privacy Policy. You may e-mail your questions or comments to: [email protected].