Nima I can’t thank you enough for the 5 star treatment in the purchasing of the Yamaha FG-75. Not only did you give me a great deal but to drive the guitar all the way to San Diego was amazing! Best transaction ever! Thank you!
Nima Rocks! He’s kept me in sticks and drumheads for years! Super knowledgeable and friendly!
Nina fixed a very hard dent on my Yamaha piccolo trumper in less than a week. Not only that, but it was polished and looked better than before. This place is great! And all for a really good cost.
One star is too many. I found a Carvin 12 string on his Craigslist ad (under the OWNER section by the way) and contacted him. He said he would hold it til I came to LA in 4 weeks. I gave him my credit card number for a 10% deposit. He never charged it. Then when I got to LA with money in hand, he said he sold it the week before. Never called, texted, or emailed me back. I passed on several other guitars, and sold one of my prized PRS guitars so I could have the money for it. I needed it for a show this weekend and now I’m out, nothing I can do to have a 12 string for my show. Bad business. I held up my end, you didn’t hold yours.
One star is too many. This business is creepy and unethical. Save yourself the headaches and go down the street to Nick Rail.
2. Bargain Musician
Address: 5310 Derry Ave Ste L, Agoura Hills, CA 91301 , Agoura , California , United States
Very close to my 1972 Les Paul, great tone play ability Love my new guitar!
Great prices, great service, great guitars shipped promptly. Staff super cool especially Zane who was very helpful and responsive. Rock on !!
Great selection of kit guitars, I have built 7 of Zane’s kits, with three in the que. A great way to practice wood finishing techniques and paint styles and have a cool thing to play at the end or to gift to your musician friends. The kits are all there, however you need to do a bunch of online research to do the work, but that is 50% of the fun. Zane is really practical with his technical advice and supportive of his product and sales. I love the kit guitar building hobby and will continue to shop at Bargain Musician.
3. Nick Rail Music
Address: 5023 Kanan Rd, Agoura Hills, CA 91301 , Agoura , California , United States
I dropped off the neck of my friend’s saxophone for repair and expected it to be at week or even two. They called in about an hour! All done, come and pick it up when want! AMAZING!
We wouldn’t recommend their rent to equity program. Firstly, you can get store credit, but you must purchase a muscial instrument on the day you return the instrument you’re renting. Otherwise, your credit is unredeemable. Additionally, you can’t buy any accessories (ex: a bow or books) but only an instrument.
Secondly, your instrument choices are really limited.
Thirdly, when you buy a musical instrument from them with store credit, you have to pay for the MSRP, which is the full price and a lot more expensive than the sale price.
Overall, it was an unpleasant experience.
When we went to return our instrument, we were looking to buy a student or intermediate model with our credit and pay for any amount not covered by the credit. However the feeling that we had was that they did not want to uphold their end of the contract and gave many excuses, and we were told that they did not have any such instruments only the really expensive professiinal level ones. When a company does not act in good faith, it’s better to just walk away and find another place with better service. We will not be going back to Nick Rail. We were able to use existing credit in a different music store prior to our experience at Nick Rail and purchased a student model instrument there. Nick Rails did not want to provide us with a similar service. Very very disappointing.
DO NOT RENT OR BUY FROM THEM. GO ONLINE AND GET WHAT YOU NEED 4 TIMES CHEAPER THEN HERE. I rented a Sax for my daughter for 3 years paying $61.00 per month for an Alto Accent Sax with an option to buy. When the 3 years were completed they said that only 2 years applied for the buy option. I said ok how much more do i need to buy it? They still wanted $900 plus and i had already paid $1800 on rental and this type of Sax sell for $350 used online. I tried to use the money to buy something else because i had to get something equal or higher value as long as it was a band instrument. I ask for a clarinet that had the price of $1900 and they said that if i wanted that one I had to pay the resale price of $2400 so i still needed out of pocket $600 and I said but the price says $1900 and with no shame at all they said thats for someone that comes in and buys it here in the store but since you are using credit then you have to pay de resale price. The customer service was terrible and the way they steal people’s money and taking advantage of students its totally wrong. I hope they are giving money back to the schools for having them as the renters for their bands.
Great pianos at a great price. Ben is the man. Knows his stuff.
Loved it. Bought a piano. Chris was incredibly nice and helpful. I had certain circumstances to work through and Chris made it easy.
We purchased a digital piano from them two years ago. My son took advanced level piano lessons there. We also used their piano moving service twice to move our grand piano. All the services we received from them were excellent. Piano moving charge they asked were by far the best around. Their moving guys were unbelievabley kind and professional. I highly recommend them.
I had the pleasure of working with Ben Knauer at this location. They assisted me in moving my 1927 Steinway from Sacramento to Southern California. His Movers we’re careful and capable and his price was very competitive. All in all I am very happy with my experience and would recommend them to anyone looking to move their piano. I have also considered them restoring my piano and will update my review at that time.
6. True To Music
Address: 28914 Roadside Dr, Agoura Hills, CA 91301 , Agoura , California , United States
I came into the store looking for a piano for my daughter and I saw that they also provide services for music lessons. I was quickly greeted by a sales person who was very informative. I explained to him what I was looking for, for my daughter. She has been wanting to go to lessons for a while now and with all the information they provided I knew this was the right place. Everyone was so welcoming and they took the time to explain to me what they offer including pricing. I was so impressed by the way I was treated that I did not even bother looking for other places. Extremely informative, they answer questions clearly and without making you feel stupid and the prices seem very reasonable.
Kim Yarbrough, their voice instructor, is amazing. Not only can she explain and teach the mechanics of proper/healthy singing, her own voice is stunning (not all voice instructors have beautiful voice instruments themselves, even if they are singing properly…Kim has “magic” in her voice!) Kim was also good at boosting my daughter’s confidence, which is huge for a teenage girl, and it trickles to all elements of her life, not just music.
The Knauer School is a fantastic and warm environment to cultivate your musical magic. My daughter has been a student for a while and she has grown as a musician greatly. Her teacher Chris has been excellent and the most professional. Highly recommended to any aspiring musician
8. Gear Orphanage
Address: 5320 Derry Ave f, Agoura Hills, CA 91301 , Agoura , California , United States
I’ve had great experiences with this shop. They communicate quickly and ship things out very fast with proper packaging. I highly recommend buying from here.
I bought a guitar from their site back in 2015. I was impressed with the customer service and the quality of the guitar. Can’t recommend them more!
Bought from them on ebay. Did not get what I payed for.
Bought a guitar of a Reverb listing, no issues. Location was listed as Nashville, Tn. Contacted them about an acoustic listed on Reverb and the quantity magically changed from 2, to last one in stock. That was a few weeks ago and the inventory still has 2 listed in stock. Supposedly this one is in Nashville as well. Looked at the address on maps and it is a house. No telling where this gear comes from or what warehouse this company is connected to, but it isn’t what they claim. Something sketchy going on here.
9. Metal Blade Records
Address: 5210 Lewis Rd # 2, Agoura Hills, CA 91301 , Agoura , California , United States
