What a great locally owned place. After two jobs and a referral out, I love them even more. Honest, quick and super friendly. They have a ton of jobs listed to do every time I have been there, but they always made me feel like the special special customer.
I’ve used Pantells many times over the last 10 or so years. Great family owned and ran business. We have them install at least a dozen viper alarms on our work trucks and have not had any issues.
Es el mejor lugar en la ciudad, pero los precios un poco altos
Its the best place in town, but prices are a little high
Very nice people but i went in for questions and one of the guys says the do the type of work i need done all the time and then i valled the store 5 min kater when i got home and another dude told me they didnt do that type of install
Very pricy but high quality work. Friendly staff.
I received a new stereo as a gift, and went to them for help installing it, the owner told me to take my piece of $h!t back to where I got it and have them do it.
these guys have no idea what they are doing!!!
If you don’t buy their auto radio from them, they won’t install it.
I have been going to Gill’s for several years now, since before they moved to current location. I have always found their staff to be friendly and helpful. I have 7 guitars, electric and acoustic. They are the only people other than myself I trust to re-string and tune my instruments, including 2 12 string guitars. I recently outfitted my grand daughter who is a budding alto sax player. They had everything we needed, hard case, cleaning tool, shoulder strap, mouth piece, various parts, and song books. Not the herd mentality you find at Guitar Center. Overall great folks.
Brought 2 different flutes in here to have checked out and looked at. Dan was extremely helpful, knowledgeable and friendly. I would definitely trust my instruments to Gill’s music in the future! Thank you!
Good variety if music and voice lessons offered. Happy with price and my son loves singing with Joan.
Too expensive.
I would just like to apologize for my previous review. I said some harsh things and was wrong to do so. besides the lack of brands this store is great. staff is very helpful and knowledgeable. its nice to have a local music shop when you need something fixed or some helpful info. and the guitars they do carry are great starter instruments and very fairly priced. anyone looking to learn to play an instrument I recommend you visit gills music first! they have a lot of other instruments too. cool shop to have in Antioch,
Bad customer service because I tried to call before going to their store for renting a flute for my kids music instument and the guy told me to prepare the documents. When I drove for about 30 mins going to the store only to be told that your kids school can’t rent flute in this area. I told him you should have told me before coming here and not WASTING my time and my gas since I already explain to him where my kids school is.
Do not rent from this place. I rented a trumpet from here for my daughter. Unfortunately, it was stolen from our car with other items. I filed a police report which was required to make the trumpet insurance I purchased valid. This company is still withdrawing money for the trumpet and they have yet to settle my case. I’ve called, emailed, and went into the store several times. I’m still waiting for a call back from the owner. It’s been several months. Very poor customer service!!
My cousins took piano classes there for 5 years and only learned lessons 1 piano books when My uncle went to pull them out they tried to BRIBE him by making them lesson 2. WOW
5. Music & More
Address: 416 W 2nd St, Antioch, CA 94509 , Antioch , California , United States
Very knowledgeable people,Billy Burr is a excellent all repair man,guitars,amplifiers,brass instruments,pretty much anything for music,and if your lucky enough you might catch him playing guitar,one of the best guitar player around . seriously thanks Billy fixed my Les Paul and my tube head Marshall Amplifier
R.S.MARVIN
Wonderful place excellent customer service.
I highly recommended.
Great place, friendly staff , flexible hours. My kids love this place.
One of the few, last and good home town music stores left!
The dude that works there has a serious case of ADHD or something and he really struggles to help people out, the no refund policy is very pathetic as well
