Awesome shop. Very knowledgeable friendly gentleman. Took in my old beater guitar for some repairs, adjustments and strings to try to get a few more years out of her and she sounds great. Very affordable pricing. I will definately be back to buy a new guitar and promise not to cover it in stickers like my old one.
Stopped in to have my husband’s guitar restrung. Both gentlemen were very friendly and personable, price was great, and the work was excellent. I liked the relaxed and friendly atmosphere in the salesroom and the luthier’s shop, and loved the conversation. Rare to find this kind of place nowadays. Thanks for a very pleasant experience.
Get all .my guitar gear from strings to sound equipment great prices. And now they have a Lufier end also, for repairs and general setup of your Guitar I highly recommend them , great service and great prices. And a knowledgeable staff.
Friendly people. Both knowledgeable and reasonable priced.
I moved down here at the request of the owner with a very small incentive, the very least he could do. During my tenure, I learned he does not pay employee taxes… I also learned that he was spying on me in his adjacent office via webcam…I have reason to believe he was instrumental in my being robbed of $40,000 worth of My personal music gear As I was informed by my girl that he was present in my home when I wasn’t, as was Sam. I should add that Sam That does repairs repeatedly did substandard work when it came to setting up action and truss adjustments which I had to rectify myself. I gave my all to help them build a business and brought Sam in who ultimately stabbed me in the back which caused me to lose all respect for him. I gave them one star because there was no lower rating available. I strongly discourage any self-respecting or serious musicians from doing business with them…(I should also add that in the 2 years since I’ve severed ties completely with Ken, he has persisted in making snide comments in an attempt to berate and mock me to a ridiculously immature end… He once was a friend, but his recent insinuations reveal his true character. Paybacks are not my thing, but in this case it is more than warranted. Let the chips fall where they may, this is your doing for A. the above treatment of me, and B. continuing to use My name in a derogatory fashion and mocking me in your posts. I would recommend Milano music in Mesa, they have a fantastic luthier and repair shop. They are top notch.
(In response to Ken’s response )As for the response by Ken himself saying if he sued me for libel he would win, that is a ridiculous response. A review be it good or bad is entirely reasonable for somebody to post publicly based on their experience with the business in question, and bad behavior does not get rewarded. These are my feelings and thoughts and people can judge based on their own thoughts and feelings. Had I not been treated this way, this review would not exist but it does because it’s true.
You take the good with the bad Ken, and it appears here that your own truth is a bitter pill for you to swallow. Nevertheless, I have to forgive you for this all and that isn’t for you, it’s for me. I edited the review for more concise content when I cooled off a bit after reading your “Post James” comment.
I would have loved nothing more than for this to have been a positive experience, but it wasn’t. I was thrown under the bus by you in such a disrespectful way that nothing is reconcilable outside of my forgiving you and that is for my own serenity and well being. Lesson learned.
Sam does amazing work with his repairs. He is very friendly, very experienced, and always treats the customer right. I will only go to him for my guitar needs. Support local businesses like this one!!
