The desk staff are welcoming, very nice, and patient.
My son meshes well with his piano teacher. She lets him play the kind of music he wants to play which I believe is important for helping to maintain interest and desire to play. His skill has improved greatly with her.
The employees are very friendly, knowledgeable, and helpful. A big shoutout to Rob for his help today.
Josh and Jeff were EXTREMELY helpful, friendly, knowledgeable and patient!
I had to call a few times regarding instrument rental. They both knew exactly what I needed–when I had no clue–and were very accommodating to my needs.
THANKS VERY MUCH!
I whould l8ke to buy aking or yamaha euphonium
2. Music & Arts
Address: 315 W Main St, Avon, CT 06001 , Artés , Connecticut , United States
Awesome place. I purchased my guitar here and take lessons. Dave, Eric, Eddy, Jay, and Jason are all incredible people.
Very helpful staff, Cosy shop lots of instruments
I used to come here as a kid when I was learning guitar. Came back after all these years and they still give good vibes and friendly, helpful staff.
An error in judgment when I decided to place an order for them to send out my two guitars I STILL to this day can’t string myself worth beans. Decent store for the most part but what really got me sore was the fact that the clerk said that they send their instruments out to a repair tech in E. Hartford but then found out that for whatever reason they have to send the guitars to a tech in BOSTON and the woodwind and brass instruments are the only instruments they ferry back and forth for repairs to EH. Misleading and wonder if it were intentional or whether or not someone else over there neglected to tell him that the different instruments get repaired at different locations. Not my fault I didn’t get the right info but certainly my fault I opted to not take my precious guitars back before the start of business last week so I could either try once again to string them myself or have someone else nearer to me I’d forgotten momentarily about do it for me instead. Ideally I’ll see if I can learn the proper way to string them from now on to save on the cost and also to not feel helpless and at the mercy of someone else whose repair shop happens to be out of state yet.
I really don’t like there! The drum teacher charged me for 3 times but only want to teach twice! The attitude of stuffs were not nice either! So horrible!
The rude little slug working there was too bothered with his piano concerto to help us. Apparently, going through a whole rigamarole online is now “easier” than just showing up and renting what you need. Yeah, we won’t be coming back. Thanks!
Was told my contract goes through June. Beware! They end your contract in May and charge $45 more for June. So you will not make it through the school year with the agreed contract, however, you will not be made aware of that information.
3. Music & Arts
Address: 50 Main St, East Hartford, CT 06118 , Artés , Connecticut , United States
I went to the East Hartford Music & Arts store upon the recommendation of a music teacher. Was in need of a saxophone repair to an antique student-level model. I decided to buy a beautiful entry-level professional model saxophone. The sales person was very knowledgeable, courteous, and friendly. Quite impressed, and I absolutely love and enjoy my beautiful saxophone.
Great store. Great staff. Great deals. Awesome lesson program and teachers!
I took my guitar to M&A because it had gotten a bit clunky and these guys have a luthier.
Kyle, the manager, was enormously helpful in diagnosing the problem and suggesting a repair. While we were talking I looked over the guitars there and ultimately, with Kyle’s help, bought one (a wonderful Breedlove ordered from M&A’s stock). He walked me through the various options – what I needed and, more importantly, what I didn’t.
Friendly AND knowledgeable service. Great pricing on the guitar. No high pressure. Quick solutions. Best music store around.
Cool place, very expensive
Good selection and price
I recently went to the Music & Art store and asked about my child’s school instrument payment plan. We leased the instrument two years ago; but due to COVID-caused remote schooling and summer breaks, there was little use of the instrument despite monthly charges including insurance and fees.
The store manager told me that I can pay up from lease to own, but refused to give me the payment breakdown, saying everything “in their computer”. When I asked for my contract copy, he didn’t have it. I remember the contract sent from the school was very complicated with different group plans and unfamiliar billing terms, and the store ended up filling up the paperwork over the phone for us. The contract has carbon copies and the store told us they would send us our copy but never did. Now they were telling me that they didn’t have the original copy of the contract for me either.
I decided to pay up the rest to own the clarinet. Just be aware that the receipt won’t have details of what portion is for the instrument and what is for insurance and fees, and no information about the original price and the final total payment. I ended up paying more than $200 just in insurance and fees up to now. I also found out that I had overpaid >$500 for a beginner instrument that the store billed for an intermediate model, as I compared the market price for my exact model. Since I don’t have the pricing info. nor the contract, I cannot really do anything at this point.
I have since found other online complaints against Music & Art regarding the rent-to-own school instrument plan. The lack of transparency and their practice of overcharge and under-report seem to be common experience of their customers. I feel that there is an element of complacency on the school and parents ends since the service is “for our children”, but where is the accountability?
This store was not respectful of my time or my commitment, and I cannot recommend this business to others. As busy professional with children making the commitment to return to regular practice was a significant dedication of my time. After discussions with the staff at the store we found a time and an instructor who would work for me, and with my schedule. At my first lesson the instructor was surprised to see me (although my name was on his list) and I said “I didn’t know a new student was starting today.” and “I don’t really play Bass that much…”. After a lackluster lesson which I was willing to write off as a miscommunication, I returned a week later only to find that the instructor had scheduled over my time with a different student. The staff confirmed I was on the schedule for the day. I promptly asked for my money back, including the new student fee. The manager kindly returned it, but that was the ONLY redeeming thing about my experience. All in all, this wasted about 2 hours of my life.
I had been taking lessons at this location since March 2019. One of their instructors stopped teaching in June 2019 and took the summer months off. The store called me in August to say the instructor was not returning in the Fall and my account would be closed but if I wanted to begin with a new instructor I could. To my surprise upon starting with the new instructor, my account incurred a new student fee of $30 which is out of order since I am a continuing student; I asked the store to provide a credit and they recently did so. The new student fee is inappropriate due to no fault of mine.
4. Music & Arts
Address: 989 Farmington Ave, West Hartford, CT 06107 , Artés , Connecticut , United States
Service was amazing. My son plays contrabass and I don’t know much about the needs. The manager was really knowledgeable and helped us choose mid cost strings and a new bow suitable for a young but not brand new player. I appreciate that they didn’t do a hard sell with more cost than I was comfortable with right now. The things came in promptly. When we came in C. handled changing the strings and helping my son with the new bow. He was fantastic. I will continue to use their store! Really happy!
Went in just to look around and the guy working ended up teaching me a ton about what to look for when buying a piano and was super fun to talk to. Shoutout to whoever that was!
Manager and Staff were excellent they were patient and helpful
Limited retail space, but the staff is helpful and knowledgeable. Music lessons are offered on site.
I have condensed my original rant down to the following- we really like our children’s teachers- but the front desk needs saving
Yeah it’s good!
Unprofessional!!! I scheduled for 2 week straight for an hour due to the teacher not showing up and the second week they say no she is not on the Schedule and I need to reschedule. My daughter was already there and now has to wait for half an hour to do her regular 1/2 hour session.
Go to the one in East Hartford much better . They only want to help when you make major purchases.
Imagine spending your life blowing air into a piece of metal. Unbelievable
5. Music & Arts
Address: 1863 Post Rd, Fairfield, CT 06824 , Artés , Connecticut , United States
People are passionate there ! I really enjoyed my time at this place ! Thanks again and I’ll be back soon for sure !
Every time my daughter needs her violin tuned this is the place to go. Chris was very nice and we were in and out of there in no time. Great service!!
The prices are ok. The parking can be tough. The person working the desk was dismissive of my questions. Not a lot of inventory on display. They seem more about instruction.
Sales staff were not super knowledgable. We rented our son’s violin for school through them and billing was always an issue even though it was on monthly automatic payment. Glad the saga is over.
Thank you for your service n attention. Thank guys for helping me to pick the perfect gift for my wife.
Don’t rent any instrument from this place. People are very rude. Calling customer service takes forever to get someone on the phone. Unfriendly customer service, supervisors don’t want to talk to customers. Find another place to rent instruments for your children.
Very bad and rude customer service, hang up my phone.
WARNING! WARNING TO PARENTS!! DO NOT USE THIS SHOP FOR RENTALS! Should be ZERO stars.
We rented from here for 5 years, the first 4 went off without a hitch. This year has been an absolute nightmare. We rented two instruments, same address, same name, same payment. ONE account had no issues, the other the local store put in the wrong address (where we have never lived). Over the last 4 months I have called their headquarters, left messages, emails, etc. trying to get a paper bill MAILED so that I could pay whatever was owed. They were incapable of sending this, and every time I called in could not even find the right account or would tell me everything was fine and they did not know why I was being contacted. When asked why they could not have looked at our other rental account for the correct information they were stunned into silence. Absolute incompetency from the sales staff all the way up to the billing department supervisor who assigned our missing “account” to a collections agency and then gave us the WRONG agency. Save yourself the trouble and stay far, far away from here.
6. Acoustic Music
Address: 4 Maple St, Chester, CT 06412 , Artés , Connecticut , United States
I appreciate the excellent customer service at Sam Ash and knowledgeable staff. They are always willing to help. Great stock too!
Great help available
Tends to be pricey but the in-stock inventory is great.
Selection and service are both top notch. No hard-sells here, just experienced musicians helping out experienced and aspiring musicians alike.
the strings section is very little, and the person who is supposed to help is very unprofessional. didn’t even know what case size to use then decided that there wasn’t actually a case. don’t recommend for string instruments like violins
Merchandise walks out the door with disgruntled employees and no one seems to care. I had recently checked the website to see if they had what i was looking for and it said limited stock. Fair enough so i call the store and yes they confirm there is one left. After sitting in traffic for almost an hour and a half because the closest sam ash is quite the drive for me, i finally get there and it is nowhere to be found. They made a feeble attempt at offering to order it and take something like 9 dollars off which basically amounted to not paying the sales tax but i would now have to wait several more days and make the long trip out there again plus i would have to pay for it now for them to order it. Needless to say I declined and left disappointed. But the next week out of curiosity i checked the website and sure enough it says they have it so i call and and the guy says no we had one but our old manager took it but i can order it for you. Again i would have to pay in advance and it would take a week to ten days. So several weeks later yes it’s still listed on the website but is not in stock and no one seems interested in restocking or updating the website. Needless to say i go to guitar center which is about 5 minutes away from me. They’ve been friendly and helpful when i order things it takes maybe 3 to 5 days depending on the items and they actually restock their inventory. I gave sam ash 3 tries and they blew it every time. Go to guitar center in Orange CT not sam ash in new haven.
Too noisy for me. Got a gift certificate for my grandson, and was happy to leave.
8. Music & Arts
Address: 907 Hartford Turnpike E11, Waterford, CT 06385 , Artés , Connecticut , United States
I have been coming here for eight years now, and this place really feels like home. Wouldn’t go anywhere else for my music needs!
If you want to take piano lessons you can go wrong by going here. The instructor is talented and is focused on music education not just memorization. We love it!
Please promote cheyenne!!!! I called the store and the customer service she provided me was something you don’t see everyday. Cheyenne even gift wrapped my sons new drum just so he could have it as a great surprise for Christmas. Do whatever you can to keep her around she is worth it.
This store usually has my sax needs.
Music instructors are the best.
Good music instructors, great service and great staff.
I rented an instrument for my son there over a month ago. The instrument was supposed to be delivered directly to the school but never arrived. Over the coarse of 2 weeks I called 3 separate times to inquire when the instrument would be delivered and was told “I don’t know, we will call you back” every time. We never received a call back. When I called today, the woman told me that they ran out of the instrument I ordered and they have no idea when/if they will get more in. They didn’t call or email me to let me know the instrument was back ordered and THEY STILL CHARGED MY CREDIT CARD HUNDREDS OF DOLLARS for the rental that they didn’t/couldn’t fill. Their customer service and transparency needs alot of work.
Be careful about their rental program. They will tell you that you can use the rental music towards an instrument, but the policy on this is excessively restrictive and limited to very few off-brands. Basically, the rental credit is worthless. If you want rentals, they are OK for that, but it is more or less money out the window. We kept an instrument for much longer than we otherwise would have after knowing that our child was going to stick with it with the plans on trading up. After accruing over $800 in credit, they said we could use it towards 2 different no-name brands or $200 of it towards a name brand instrument (which we ended up buying elsewhere for much less than that). You may be better served to rent briefly and return if your kid sticks with it after their 4 month promotion period, or pick a more local place and feel better about your money staying with local musicians and retailers.
No ukulele’s or song books for ukulele’s even thou they advertise that they have them.
9. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Artés , Connecticut , United States
Used to go to guitar center all the time till one day the worker wasn’t there, gave a chance over here and wasn’t disappointed! Gave me help on my Billie joe Armstrong replica by installing a new neck and saddles and I have to say this has to be the best set up I’ve ever played, I feel like I’m playing a custom shop on a squier! Such great help, friendly faces and now my go to for setups and help! Have a custom Strat there being worked on and I can’t tell you how tired there gonna get of me bringing in guitar after guitar to get setup in my collection one comes back to me and I give them another the same visit haha, thank you Scott, Jackson and Tyler!! Feels like a family and not business and that’s the best type!
– Michael
My kids have been going to The Music Shop for 8 years and their experience has been flawless. The ownership and instructors are very professional. The instructors personalize each lesson to keep the kids engaged in wanting to learn and practice on their own. There is no other place to go, stop here.
Absolutely amazing, kind, and genuine people. Was going to drop off my guitar for a repair. Did not need to drop it off, the gentleman at the counter took my guitar apart and fixed it on the spot, under charged me and would not take more money. Truly an exceptional experience. Highly recommend
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
10. Martel Music Store
Address: 1 Whiting St, Plainville, CT 06062 , Artés , Connecticut , United States
TOP SHELF musical instrument store! If you’re bored of the big chain stores try MARTEL MUSIC for a difference in quality and attention… they have it all from brass, woodwinds, strings, drums, mandolins, ukuleles, new and used acoustic and electric guitars, lessons and accessories and an in-store JAM NIGHT. Go check ’em out!
Corey is fantastic, he’s installed pickups on 2 of my guitars now and has done a remarkable job. Also, the best pedal selection in CT by far, highly recommended.
Went by the store today awesome selection of really cool guitars that aren’t available anywhere else in CT!
Interesting store with some interesting gear. They don’t seem to carry Fender or Gibson. They had a stomp box manufacturing class going on when I visited.
Purchased a guitar for 750, now walking out with 637. Unfortunately I was not told about a very unfair and sneaky return exchange policy until I had asked after already completing the purchase. Also could not see clearly a visible sign inside that states anything about a return policy. When I asked where the sign was upon trying to return this guitar he pointed to have a corner and I still did not see the sign. I do believe that a return policy sign should be at the register for full disclosure. The law does state you are entitled to a full refund if you are not told about the refund policy during the time of the transaction, which I was not informed of that. Limited selection and unfortunately subject to a very steep restocking fee or store credit, if you are a serious musician make sure you know this first as you know that buying instruments is quite expensive and it is hard to want to get locked into something that you do not truly love.
As one reviewer already stated. They have a terrible return policy especially with online purchases. Good store as long as you know you’re going to keep the item but who really knows, its musical gear, its hard to tell if your going to dig it or not until you play it with your rig. Returning a pedal (or probably anything) is just not worth it due the return fees. 2 stars because I received it pretty quickly but definitely wasn’t packed that well. Without a doubt this will be my last purchase from this store. There’s plenty of other great stores to choose from that won’t bend you over on return fees. **Edit for response to the owner** Yes you do clearly state your return fees online. “Small restocking fee” is a bit of an understatement…your restocking fee is 10%. If I pay $250 for a guitar pedal. Right off the bat you’re keeping $25 of my return. I couldn’t imagine purchasing a guitar online through your store.
11. The Music Shop
Address: 22 Mc Dermott Ave, Torrington, CT 06790 , Artés , Connecticut , United States
Hello James louchen looking band together starting my own band made last add more songs looking music musicians each position play. Dums led ELC getdr keebord 3 Man two ladies like at one more bongls need your help changes this band songwriter add more purduers equipment management upgrade my dumset songwriter band manager back up singersEffects sounds E Yvet all call
Keith has has done maintenance on my flutes several times and at a reasonable cost. Now all my flutes play much better. He is a flute player himself and very personable. I’m grateful for him and the lovely music shop.
Keith was very open and helpful during his purchase of my son’s used drum set. He explained everything clearly and followed through on his statements. Courteous and respectful throughout, he helped make the transaction pleasant. I would definitely return to his shop.
12. Bristol Music Center
Address: 248 Main St, Bristol, CT 06010 , Artés , Connecticut , United States
As someone who was never instrumentally inclined and avoided sounds that made my eyes cringe, ears cry and shoulders bunch up to my neck….My stepping into this specific music shop was the best thing I could’ve done about that. A cacophony of musicians ranging in experience levels can be heard finding their way through the instrument of their choice. The owner and I converse for sometime and I feel comfortable to share my apprehension, perfectionism hinderance, and unexplainable pull towards the Cello since childhood. He offers sage advice, personal experiences and positive solutions to my abstract wonderings. I felt in no way pressured, pushed nor talked into anything in the 2 hours I spent there. He showed me how to use the instrument and any neuroticism I had about practicing just went to the wayside. His expert knowledge of instruments, tendancies and teaching is excellently matched with his ability to fix, improve and clean up instruments as if they were his own- as indicated by a transaction I overheard and saw take place. I can’t wait to return and learn more! I couldn’t recommend this place enough!!! Stop by whether you’re a beginner, expert or have stopped playing for years; you won’t regret it!!!
Great teachers, fair prices. Scott is probably one of the greatest Luthiers in the northeast he will tell you exactly what you need. Or do whatever you want I. Have nothing but respect for Scott and Bob.great store I wouldn’t bring my instruments any where else to get set up (and Im very fussy with my gear)
Had a really positive experience at this shop. Went in to have my daughter sized for a violin after taking a violin my dad inherited from his father apprised at another local luthier. The owner was very welcoming and knowledgeable while the luthier took his time looking over my father’s violin. Will be returning to purchase a student violin and to have my father’s violin repaired so we can see how it sounds.
I purchased four music lessons when I bought my guitar last April. The owner, Scott, did not make me aware on paper or in any written form of any policy about expiration of lessons.
I had two remaining appointments and I would have renewed for more. I never booked the last two appointments. Please see the text conversation with the music instructor. If I didn’t show up for a lesson, I understand losing an appointment but this is not the case for the two remaining lessons.
As a fitness trainer, I have clients who have not exercised with me due to COVID. I don’t tell them when they are ready to come back (a year later), sorry your training sessions at $70 an hour expired because of a policy I said verbally to you when you joined. This is not what I consider good customer service and not of honest business practices.
Any other music shop would do better than Bristol Music Center. Do not waste your money!
13. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801 , Artés , Connecticut , United States
Great service!
Allowed me to trade in a Sax for Trumpet and gave me a very fair price on the Sax. Thank you Bethel Music
Thanks to Sarah, I was able to get a mouthpiece while being 2.5 hours away from home on a gig where I left my mouthpiece pouch. Came through in the clutch for me with a shew lead piece.
My go to music store for over 10 years! As a music instructor, I need a place that I can rely on to stock the supplies that I frequently use. Books, strings, sticks, picks; they always have what I need. Their staff is knowledgeable and friendly, it’s a great environment for learning, and they can repair just about anything. I always trust them with my instruments and have been very pleased with the work they have done. Try them out, you won’t be disappointed!
Just stopped by quick. Had a great hour. They are the best
Instrument rentals are great for their prices
Good info from employees
14. Woodbury Music Shop
Address: 766 Main St S, Woodbury, CT 06798 , Artés , Connecticut , United States
A hidden gem UPSTAIRS. Don’t miss it. Dave the owner is great, and talented. Patrick Gill is the PREMIER guitar TECH in the whole northwest CT region. He works miracles at a very fair price. Excellent teachers, Will for piano and keyboards and Mike for guitar and bass. Better check them out. I only trust my guitars to Dave and Patrick. Won’t go anywhere else. Seriously.
Woodbury Music is the best shop around of all of your instrument needs! The shop owner Dave, is both friendly & knowledgeable! I have gotten both common things done (fixing of saxophone keys) as well as unusual things done (fixing of a dulcimer bridge) and everyone has always been great! I have also taken lessons for almost three years now, and my teacher Mike is not only a dedicated teacher, but also a very talented professional. Stop by and check it out!
Great honest shop here. Had a great online interaction with Dave via email. Want to know why I trust them? Because they talked me out of a purchase. Ha! Thanks again!
15. Thomas Baxer Music
Address: 16 Washington St, New Britain, CT 06051 , Artés , Connecticut , United States
Tom Baxer is a very knowledged man repairs anything with string and answers any question u have about instruments
Tom has been putting his expertise and love into my guitars for years intonation and action and repairs compares to none he always goes the extra mile to make sure your satisfied Thanks Tom!! Also I’ve had a gift from my wife a studio les paul that was unplayable strings buzzed intonation way off from the factory after Tom worked his magic out of 15 guitars one of my best can’t say enough about what Tom puts into his work thanks B
Great work at great prices. He’s knowledgeable and courteous. I would have anyone else work on my guitars.
I wouldn’t go back to this music shop. I was looking for a used guitar, but Tom was unhappy with me trying out his guitars, or would try to coerce me into purchasing them after I played them. Also, he wouldn’t let others use his equipment without vowing to buy from him. It was a bit ridiculous, and totally defeated the purpose of a music shop. Really disappointed with his service, only 1 star from me.
ima trumpet player and came here to look around and poss get a new horn. HE WOULDNT LET ME PLAY THE HORNS UNTILL I BOUGHT THEM!!!!!
BAD COSTUMER SERVICE
WILL NOT COME BACK
16. Madison Music Center
Address: 200 Boston Post Rd STE 7, Madison, CT 06443 , Artés , Connecticut , United States
The owner, Chuck, is very friendly and helpful. My husband is learning to play the guitar, so we visited the store to purchase some supplies. Chuck told us that he is a guitar instructor, so he was able to share a lot of tips. Great customer service, thanks Chuck!
Great shop for rentals and purchases!
17. Westbury Music
Address: 686 Main St, Watertown, CT 06795 , Artés , Connecticut , United States
Very knowledgeable and helpful, willing to tell you how it is rather than take your money
I love this place many memories
A good store for young music students. Has a variety of entry level books and instruments. The person working in the store was very pleasant to deal with, knowledgeable, and helpful.
Ordered instrument for my son, was told to pick up the next day, went the following day to pick it up and it wasn’t there. Also bought a box of reefs for the instrument and was given the wrong kind. The gentleman that waited on us was polite, although he didn’t recognize us even though we had just been in the day before!
Staff is very friendly and knowledgable.
excellent store, good Fender Selection, nice acoustics, lessons, and school instruments.
18. George’s Music Center
Address: 905 New Harwinton Rd, Torrington, CT 06790 , Artés , Connecticut , United States
George’s music was very clean and has a good stock of the necessities for any instrument.
I’m not a customer yet, but after my experience today I definitely will be. I arrived about a half hour to closing time and I was still greeted with kindness and an eagerness to help. Dennis really made my whole experience with looking to purchase a guitar and he went above and beyond my expectations. Unfortunately my expectations were set by experiencing being a woman in a Guitar Center, but Dennis showed me nothing but respect and he is very passionate about music and encouraging others to learn. If you’re looking for a comfortable and fun shopping experience, I couldn’t recommend this shop enough.
George’s Music always provides me with great advice, service, quality top brand instruments and his prices match the large national chains.
If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.
Nice shop
Meh
After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.
This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.
19. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Artés , Connecticut , United States
JC Music is a great place for any musician to be! The staff is friendly, astute, and always ready to help. They have a wide selection of sheet music and quality instruments. The instructors are truly erudite and patient. I know because I take piano and percussion lessons there. My teachers are Brian Chrznowski and Paul Kamenitsky. I couldn’t be happier with my choice of instructors or music store! JC himself is a knowledgeable person. He knows a lot about music and is an outstanding conductor at the Augusta Curtis Concert Band to which I belong. JC Music is the unparalleled music studio!
My family has rehomed a few instruments and musical accessories through JC Music. The employees were so kind explaining the consignment program and taking the time to get us the best value according to the market. Everything proceeded smoothly and we will definitely continue visiting!
Great customer service! Came in for a repair a month ago and the same piece broke again and I thought all hope was lost. I came back hoping I’d just be able to get my money back and left with a fixed guitar without having to pay again! So happy!
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
20. Main Street Music
Address: 264 Main St, Monroe, CT 06468 , Artés , Connecticut , United States
Randy Kemp is a true professional in the music industry, and his expertise spans the gamut: theory, composition, live performance, production, engineering, and lessons.
I’ve known Mr. Kemp since 2000 and he never ceases to impress me. I can’t recommend Main Street Music enough.
Great expertise and enthusiasm. Had everything we needed. Highly recommended.