I’ve brought several guitars here for setups and repairs and have had nothing but great experiences. Love the text alerts when my stuff is ready for pickup, and the service is always top-notch and quick too. This will remain my go-to spot for all guitar and music equipment needs!
Very helpful crew. Nice place with some really good teachers.
Always a positive experience when visiting this store. The staff are great super helpful.
Do not believe a flute that was dropped off to be cleaned and refurbished was even touched. Paid for the service and when opened, it remained unpolished and keys were still sticking to the pads. Unprofessional.
Do not rent from them. Had a few issues – just now with the return of the instrument. Returned a cello on 5.20, and still received a charge for another forward month on 5.22.
I called them, and manager Jason told me it is my job to call their provider of instruments and take care of this situation. That they only provide pick up and drop off and cannot be on the phone all day trying to reach their supplier. I was also offered to come and get the cello from the store again and personally take it to their supplier.
Very bad. Obviously, they do not get that when a customer rents from them, it is Crescendo’s store the customer rents from and not some obscure supplier. It is also their brand/store image that suffers.
2. Bellver de Cerdanya
Address: 25720 Bellver de Cerdanya, Lérida, Spain , Bellver de Cerdanya , Connecticut , United States
