Awesome experience with Bryon he aloud my son to come in and help build his own guitar.
I walked into this place very unsure. From the first day, Bryan the owner made me feel at home. He was upfront and honest and did great work. I have become a repeat customer and wouldn’t go anywhere else unless I had been there first.
I had a incident where I had a guitar repaired by a different tech (he was new) and my string was slightly offset. I could have lived with it but Bryan saw me playing it when I picked it up, apologized, and made it right. I told him it was no big deal but he wouldn’t take no for an answer as it’s his shop, so it’s his reputation. When I got my guitar, it was perfect. He also informed me that the tech had done the repair while he supervised to ensure everyone working there met the same standards.
They don’t pretend to know everything and are honest. They have done many jobs and they have a great selection of unusual cool stuff.
Highly recommended.
These guys are the best and prices are great! Took in a new prs that was out of whack and they set it up unbelievably awesome. They did other work for me aswell. Day and night comparison. This company is a treasure to our state. Here’s hoping that the company will be around for a long time.
Nice, friendly environment. This guys is experienced in his craft and genuine in the way he conducts business. A rare find these days.
Great spot, super amount of knowledge and experience with repairs among other services. Same problem everybody else has with out of stock items here and there.
Dishonest and lazy. He has earned that distinction with me after implying that I attempt to make and sell a counterfeit guitar on the market. His boundaries are not clear. He should have refused the work order instead of hemming and hawing trying to teach me a lesson in trademark infringement. I also hired him to put Seymour Duncans in a Squire. When I called him for progress report he said he was “working on it now”. I go back 2 weeks later and the Seymour Duncans hadn’t even arrived yet. I have no trust in dishonest and lazy people. Oh, and Bryon, please dont call me about this post. If you’re a good luthier, I suggest you keep your nose in the workshop out of site from the customers.
I took my 2001 Les Paul to Bryon and Dave in February 2019 for a basic set up. I bought it new and always stored it in the case and very rarely had it out. Very careful with it. The guitar only had one very small blemish on the front. When I got it back it had several deep dents on top edge close to the back and a couple dents in the back itself. They swear they did not damage it but I know for a fact it wasn’t damaged when I dropped it off. I had just polished it before I took it there. Bryon had promised it would be ready Saturday the 23RD and it was not. He then told me it would be ready the following Monday which it was. I’m not sure if they just got in a hurry or what exactly happened but they pointed to the paperwork stating they were not responsible for any damage…. Not a good way to run a business. I should have inspected it and made note of any defect with them before dropping it off. Lesson learned!!!
After many attempts trying to visit this place because it has been closed. I finally went into the store today and found the guy Dave not to be very friendly or welcoming. So I only stayed a few minutes. I won’t ever be back!
2. Crystal Recording Studios
Address: 2307 Brandon Rd, Bryant, AR 72022 , Bryant , Arkansas , United States
Been in the business forever – great to work with and you’ll always be happy with his work.
Yall place looks amazing. It seem like the sound proof, is good, the graphics, I will like to see you guys, come on in
Top-of-the- line equipment. Mr Brooks pays more attention to detail than most. Super studio comfort and the vibe is laid back. Services are impeccable. Sounds are world class. Videography also available and AWESOME !
