Hands down best gun store I have ever been to. Was sold a faulty firearm. In my experiences it is a nightmare dealing with this, most stores are “all sales final” leaving only option to send to Mfgr and wait 10 weeks to get it back fixed. To my surprise, barrows accepted the firearm back no questions asked, and gave me a discount on a swap for another firearm for my trouble. Never had that service anywhere else, not a Gun and Pawn, and definitely not big name stores I have bought from before.
Excellent service and prices! Will return for future purchases.
Barrows has the best selection of firearms and accessories in the area. If they don’t have it which is very rare they will get it in a couple of day’s. Their prices are very reasonable. They are very friendly and a pleasure to do business with.
While the inventory was impressive, they had the Savage axis in the 6.5 i was looking for, the customer service was definitely below average. I asked to see a scope to match that wasn’t over $200 as i had already had plenty of time to browse around and knew there was inly one which cost $169 and it was opened and placed on the counter with no desription or explains toon, when i asked questions was just told “na, it’s a good scope for the money”. I asked if i bought the rifle and scope would they mount the scope on the rifle and they would and bore sight the scope. I said ok.
Paid over almost $600 dollars for a budget gun and scope, when i got it to the field, cross hairs were crooked leaning way left, and first 3 shots at 100 were 12 to 14 inches low right, so i guess the bore sight wasn’t done or alt least not correctly.
I wont even talk about the checkout cause it wasn’t m
Never found it!
Great customer service from an older gentleman that was just walking around the store. I figured he was one of the family members that owned the business. Besides those facts, I appreciated his sincerity and respect. I have heard rumors of the business being part of the “good-ole-boy” system. Well, that gentleman’s actions will keep my business there and I want say thank you to him once again.
I would not recommend this place at all. The owner is extremely rude. We bought my son a rifle and the rifle would not sight in at all. Took the gun back and the owner was very rude and advised us not to come buy another gun from him at all. Definitely would spend my money somewhere else where they will stand behind there items.
Extremely poor customer service from the time I walked in to the time I left. Purchased a gun and had to return it due to a few things I wanted changed. Once I returned the gun I was treated even worse while trying to order the right gun. Let’s just say I’ll never be returning. Prices aren’t competitive anymore and customer service gets a 0.
They are not a trained sells field you never hand a customer a gun and ammo and trust them. To pay Not now days. Not making excuses for anyone who steals. But hold yourself accountable as well
