That was likely the most pleasant guitar buying experience I have ever had. I could not recommend patronizing this amazing store more. Thank you so much!!
I’ve never been more comfortable trying out guitars in a shop. I drove over an hour to get here and the customer service made it completely worth it. They have an incredible selection of great sounding instruments and went out of their way to make sure I found the guitar I wanted. Highly recommend this place.
Prompt and professional! Recently purchased an SBMM Majesty guitar online and it came in perfect condition with Dubaldo only upgrades, Will definitely recommend them and will be making more purchases in the future. Thanks Dubaldo team!!
Great service
2. Crescendo Music
Address: 351 Post Rd, Darien, CT 06820 , Cardona , Connecticut , United States
I have been teaching piano for more than 15 years now and I can say that Crescendo Music is one of the best music schools I ever had the pleasure to teach in. From the director of the school, through the team behind the counter, to the teachers, for everyone the first priority is how to welcome and accommodate each student in the best possible way. My colleagues are all wonderful musicians and incredible performers who take their job very seriously and with a level of responsibility that is a rarity today. The school itself is organized in such a way that every student receives everything he or she could ever need – from the books that are instantly ordered by the personnel to the wonderful opportunity to perform at a well organized recital in a wonderful venue at the end of each semester.
Professional, knowledgeable staff. Great experience for lessons, repairs and general support.
Our son has played guitar for several years but was wanting to quit – arguing any time we asked him to practice. Someone suggested Crescendo as they have a daughter who loves going there. We went and from the first lesson with Dale, our son was back in love with the guitar. He practices without being asked and is excited to show us new songs he’s learned. Dale has a great way with tweens and gets their respect because he plays regularly in a band. Dale also works on music that our son loves – nothing “boring” about music in our house anymore. Highly recommend Crescendo.
Do not believe a flute that was dropped off to be cleaned and refurbished was even touched. Paid for the service and when opened, it remained unpolished and keys were still sticking to the pads. Unprofessional.
Do not rent from them. Had a few issues – just now with the return of the instrument. Returned a cello on 5.20, and still received a charge for another forward month on 5.22.
I called them, and manager Jason told me it is my job to call their provider of instruments and take care of this situation. That they only provide pick up and drop off and cannot be on the phone all day trying to reach their supplier. I was also offered to come and get the cello from the store again and personally take it to their supplier.
Very bad. Obviously, they do not get that when a customer rents from them, it is Crescendo’s store the customer rents from and not some obscure supplier. It is also their brand/store image that suffers.
