Thanks for fixing my watch! (or arranging for the fixing) Still working great. Friendly, family run business. Also a good place to ship FFL items.
Always polite
This shop is a gem. The storefront is beautiful and the owner and staff are so friendly as well as knowledgeable. Best place in Arizona for fine jewelry and other special goods.
Expensive
Polite caring service
Very different kind of store, lol but the people that work there were very nice
Took my grandma here to get her wedding bands resized and when we dropped it off the two people up front had given us a quote of $75. We were happy to get it resized for the amount and excited because my grandma can finally wear her ring. Unfortunately, and very disappointing, my grandma went to go pick up the ring 5 days later and the worker on site said that she shouldn’t have gotten an estimate at all and in order for her to get her ring back she had to pay $160. The workers said the two that gave us the estimate are not suppose to do that. To me it sounds like a them problem and not customer problem. Of course I wasn’t gonna leave the ring so we had to pay the $160. We won’t be coming back here. Taking advantage of elders and felt unfair that they used the ring as leverage.
Unfortunately, a terrible experience, which isn’t common from what I understand. What made it disappointing, was that they nearly ruined the Christmas gifts we trusted them with, and left us with no time to remedy the situation, as they did not have our order ready when promised; we received them late afternoon the day before Christmas Eve. Ultimately, the engraving was far too small & unreadable for our items & we couldn’t gift them to our loved ones as intended. Very unfortunate.
6. Bruce Berry Banjos
Address: 512 Sullivan St, Miami, AZ 85539 , Central Heights-Midland City , Arizona , United States