I highly recommend Tony and the Soundcraft team for your vehicle and boat sound systems. I’ve purchased several sound and auto start systems for my vehicles. The customer service during and after my purchases is nothing short of outstanding. Don’t go to the big box store ; go to Soundcraft Car Stereo for personalized service, good prices and excellent installation and technical support.
These guys are the BEST! Extremely knowledgeable, experts at what they do, and also deliver outstanding, friendly, customer service. They answered all my questions and took the time to explain the differences in products and what needed to be done to accomplish what I wanted within my vehicle. HIGHLY RECOMMEND!
(February 2019 review)
Below is a review from about a year ago when I changed an entire system in a car I just sold, I went back yesterday with my new vehicle and they made magic happen again (as they always do!) I can’t say enough about the knowledge and expertise these guys have with audio systems and how they can change your entire sound experience with music or anything you listen to. Once again thank you to all the guys at Soundcraft Car Stereo for the hard work and great results they produce with all of my vehicles. The owners are always extremely attentive to customers wants and needs and budget!
(March 2018 review)
The owners and staff of Soundcraft are the example of professionalism. With my recent purchase of a sound system, they were helpful from start to finish. The entire staff do whatever they can to make sure the customer is satisfied. Their knowledge about their products allowed me to choose the perfect products for my needs and my vehicle. I will only be using Soundcraft in the future.
they do ok service way too expensive though wanted to charge 500.00 to put in radio. bbn
The place to go for professional installations.
Nice people
Extremely rude customer service.
This place is absolutely AWFUL! Don’t think about coming here if you just need a simple question about a car stereo. They won’t give you advice unless you buy everything from them.
i purchased an item in there store and when I got home it turnes out they had doubled the price. I called them to ask why and I was treated poorly and told all sales are final and was hung up on. I do not recommend anyone go there including my military brothers.
Although very tailored to the beginner musician because of size and location, this is still a great guitar center. The staff is extremely helpful and friendly and as far as accessories and necessities, store houses. Almost everything you need, especially in a pinch ie – cords, picks, power sources, etc. They will order anything you need and help to educate you if needed as well.
Super helpful, knowledgeable staff. Great selection. Only problem is I have to stay away otherwise I will spend all my $$$$.
Employees try to sell you stuff they have no idea about
Ok selection, little for left hand guitar players.
Good sale. Good customer service. Nice store .
Lousy selection of cheap ukuleles,And when asking the staff they want nothing to do with the customer when talking about ukuleles.
They kicked my friend out for no reason
Horrible service from all team members here on multiple occasions. The first time I went I asked for help purchasing a PA speaker. I knew a lot about what I was buying through research but was asking for more info on any other speakers that might be good. The employee pretended to know what he was selling me talking about the speaker I was interested in giving me vague and false information. It was hard to be a part of. Then I went back a second time and my friend wanted to buy a travel piano as he travels the world constantly. The travel piano needed to be charged, so I asked for a charger so he could try it because he was pretty sure about buying it but wanted to hear it first. When i asked for a charger the older larger man didn’t seem interested in helping me and said they didn’t have one… Which they did because all the pianos have one in the box he could have used. So I moved onto the next employee who was even more rude, saying they didn’t have one and that my friend shouldn’t buy it because it wasn’t good for practicing…like he knew my friends exact situation.. They both were grade A jerks who didn’t have an ounce of customer service in their bodies. I’ve never had this poor of an experience at guitar centers and I’ve been to them from Cali to Hawaii to Missouri and now here. Will NEVER be going back here or giving any guitar centers any business anymore. On to mom and pop stores and online when needed. Peace out aweful people at Waterford Guitar Center. I hope whatever is making you sad and angry gets better.
