Outstanding customer service
Thank you Gavin for helping me get my son’s band stuff for school. I highly recommend this store for any parents that need to get band supplies for kids school!
they know their stuff and most of the high school band directors and will know what your kid needs!
Friendly and helpful staff, great prices, easy location to find, great collection of teaching books and sheet music.
Best place to go very helpful and knowlegeable
Helpful staff. Great location for woodwind accessories, reeds and such. Also provides a wide range of classical stringed instruments
A great shop. Much to look at , temptation everywhere for a musician
I didnt know you can’t be laughed at cause you didn’t have enough cash on you … How low class can you be ….
They don’t buy used instrument
2. Easy Music Center
Address: 1314 S King St STE G1, Honolulu, HI 96814 , Chongshan , Hawaii , United States
I Take 30min Lessons for the bass that cost $25 and it’s YUGE!
As a music enthusiast with very little musical talent, I can always count on the very friendly and knowledgable staff at Easy Music to be patient and extremely helpful with whatever questions I may have.
Good prices, great selection and awesome people working there!
I love this place! Everyone is so attentive and friendly.
These guys are great always professional I like easy music !!!
The place has great stuff and variety of music equipments.
No violin stuff, but other than that pretty well stocked music store.
Close to early
Glad guitar center is opening up soon. Sales guys are somewhat helpful and one in particular is very helpful all the time and go out the way to do what he can. Although I returned an item a week after purchase because it didn’t fit my rig at all (after buying 3 different types of sub poles from them) only to find out the latest sub pole couldn’t be returned due to a faulty manufacturing part. I even told him that I had nothing to do with it and I come here all the time. His response was “how can I even sell that?”
I had them order a keyboard for me they didn’t have in stock. I paid up front and waited to be contacted as to its delivery. After a month i called, they told me should be soon, another week, same story, Another month and another call later and I’m told it was never ordered. Good job guys. It took 4 people to figure that out.
3. Goodguys Music & Sound LLC
Address: 619 Kapahulu Ave, Honolulu, HI 96815 , Chongshan , Hawaii , United States
Very friendly. Helping me to get a special guitar l want to purchase. Good selection
Time flies but when you go back to your roots, it feels like yesterday you walked through the doors. Gary and Bob were awesome as always and it felt good talking to them and hearing from them that they remember me, but I look more different cause of my beard now. It was sad to hear that Clay passed away 3 years ago. All in all they are awesome and they deserve all the business from you guys. Cause, they are the “Good guys”.
Served me well. Popped into town to get gigs, got some strings and talked about ukuleles.
Very unhelpful. Asked what ibwas looking for, didnt even look at me. I was looking for hand percussion, drums. Was told he only had egg shakers. There was a drum in the window, and two in front of me. I just figured maybe they weren’t for sell.
Won’t shop in a place requiring a mask. even though I have bought stuff in there back during the time that covid was new and there were no mask mandates. Sad truth is I try to shop small local stores especially for music equipment but I will not be available to shop here anymor.
4. Music Exchange
Address: 75-5626 Kuakini Hwy, Kailua-Kona, HI 96740 , Chongshan , Hawaii , United States
My favorite music shop in Kailua, Kona hands down. The only one that is worth spending MY money at. A great selection for such a small shop. With reasonable prices and a friendly knowledgeable staff who are are well informed and passionate about the products that they represent (these salesman REALLY KNOW there stuff!) I love to browse and purchase my gear here. Definitely the best music shop for all of your musical needs…
I got what i need here
Bought my daughter a ukulele and had a lot of help narrowing the selection down. I can’t separate her now from her new guitar!
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Friendly and knowledgeable service
These guys usually have what I need and their prices are reasonable. Great repair shop as well.
Waited outside patiently for 30 minutes during an employee break. When the employee opened the shop again he told us to leave as soon as we stepped in. Giving no explanation, just saying “goodbye”.
Although the store supposedly opens at 10:30 AM on weekdays, I arrived to this store at 11 AM and no one was inside and the lights were off.
Service was awful acted like I bothered them by asking questions about ukulele. I will buy somewhere else.
5. Guitar Center
Address: 1000 Kamehameha Hwy Suite 200, Pearl City, HI 96782 , Chongshan , Hawaii , United States
I love going to Guitar Center! There are is a huge selection of instruments, and instrument accessories. Other than that, there are mixers, microphones, speakers, and pretty much anything you would need for a party. The staff here are very nice, and sometimes you will see them jamming out by themselves, or with customers. Nothing but good vibes here!
The staff here are extremely helpful and friendly. An associate named “Matt the Cat” helped us in the acoustic guitar, and even made time to teach my 6 year old daughter how to play a little bit of ukulele. I’m impressed at how the staff are. Shows they have good management as well.
Love the staff, love the variety of equipment. 5/5
Nice product
Really nice store. supah Organized with a ton of products to choose from I went looking for a bass guitar. Boy I didnt realize how many different ones they’d carry and the wide price range. The crew of professionals was great.. totally % Recommend this store for all your music needs
If you have been to a Guitar Center on the mainland recently, you’ve probably noticed the decline in cleanliness and customer service. The store is clean and corners aren’t piled with junk used gear or unfinished displays. The staff asks if you need demo sticks, cables to plug in, and doesn’t bug you after you saying, “no thanks just looking.” Its nice to have a major supply line available, let’s hope the quality stays.
WELL? ARE YA’LL REALLY READY FO DIS? THE PLACE GUITAR CENTER SHOPPED THERE ALL MY NATURAL LIFE, AND EVEN HAD AN UNCLE DIE SHOPPING THERE AT VARIOUS LOCATIONS THOUGH THE U.S.A..
FOLKS DON’T WASTE YOUR TIME UNLESS YOU GOT LOADS OF MONEY TO SHELL OUT FO MIS-ADVICE.
DO YOU WALLET A FAVOR AND GO SEE DAN’S GUITARS OR THE GOOD GUYS YOUR ACCOUNT WILL THANK YOU LATER.
SO WHATS WRONG. AT THIS PARTICULAR LOCATION THEY’RD RATHER LEARN FROM THE CUSTOMER THAN BE INFORMATIVE. THE STAFF THERE CAN READILY TELL YOU ABOUT WHAT THEY DON’T GOT, RATHER THAN BE ASSERTIVE IN HELPING THE CUSTOMER BE SELECTIVE.
BY THE WAY, FOR ALL OF YOU HEAVIER HANDED STRING GODS AT THIS LOCATION THEY’D RATHER HAVE CUSTOMER PAYING THEM FOR UNREASONABLE REPAIRS THAN PROVIDE THE CUSTOMER WITH THE EASE OF KNOWLEDGE.
SO GET READY BASS PLAYA’S GET READY TO OFFER UP AN ADDITIONAL AMOUNT FOR SHIPPING SOMETHING SO MINUTE TO YOUR ISLAND IT’S ALMOST COST EFFICIENT TO QUIT PLAYING IN A BAND AND JUST WORK AT GUITAR CENTER.
YOU CAN TRUST THIS INEPT REVIEW AS THIS BASS PLAYA IS KNOWN THROUGHOUT THESE ISLANDS
CIAO
Try and call them right now and see how many rings it takes! Also, if you DO happen to talk to somebody they will say “that’s not my department” and ask for your number to call you back which never happens! (Several times now) Seriously I was ready to spend thousands on an electronic drum-set and NOBODY bothered to help me or answer important questions. I went in the store twice and its as if they are all out to lunch or on a break. They Lost a $5,500 sale.
Visited 3x since opening. Initially I thought that because they were so new, the customer service would obviously be lacking. Here we are today and…things have not changed. Gonna continue to order my stuff online.
6. Scotty’s Music
Address: 3-3319 Kuhio Hwy, Lihue, HI 96766 , Chongshan , Hawaii , United States
Awesome find on the Island! Everyone was so friendly, knowledgeable, and went out of their way to be accommodating. It you’re a musician this is a must visit!
Scotty’s is a wonderful store with kind, knowledgeable associates. They have a great selection and very reasonable prices. Would definitely recommend them to anyone for all their musical needs. 🙂
What a great place! I came through as a tourist, wanting a souvenir and maybe a new hobby. The extremely nice and helpful staff gave me a quick rundown on ukuleles. I purchased a kit including a beautiful ukulele, and I have been enjoying learning how to make a bit of music. My only musical experience prior was the french horn in high school band… over 20 years ago. It is some work to learn, but I hear improvements nearly every practice. If you are new to ukuleles, check out all the help on youtube, and the google playstore apps! Mahalo!
friendly . local . low-key . support your local music shop.
They know what they sell. Helpful staff. Competitive pricing
Patient and courteous service. May not be the cheapest available but they might have something in stock where your local dealer may not (which was our case) but it is nice to have someone explain to you things and also let you try the different ukeleles vs an online store. Do be aware that buying a ukelele in Hawaii does NOT qualify as a free carry-on on any airline as the sales staff mentioned.
31 year old Male Staff employee took advantage of me(16 year old). Told me a guitar was 600 dollars retail was 400. Made the mistake of buying it, looked it up later and it was 300 dollars. I knew it was my mistake too. Definitely a store you cannot trust
