The staff, and the owner have been so accommodating to us, with our schedule, I’m a single mom, things can be tough, so when people are organized and know how to set things up properly and efficiently – it’s huge for me. Running even a small business like a well oiled machine.
He is an extremely passionate teacher! She has the innate ability to teach both piano and voice to all age groups because she is friendly, understanding, and patient. She truly inspires music in both kids and adults!
Learning the guitar has forever been a fantasy of mine, and TR Music and Voice Lessons has made that fantasy a reality. My educator is agreeable, patient, and steady, and I generally anticipate my week after week lessons.
3. Band Room
Address: 3233 Curry Ford Rd, Orlando, FL 32806 , Conway , Florida , United States
The locally well-known string teacher took time out of his busy day to replace a string on my lap harp. No wonder people rave about him and the place!
Repairman is AMAZING!
Superior talent of industry.Help learning.
Okay.
This store is not trustable. We rented a violin for my daughter and they delivered a viola., until now, 4 days after they didn’t fix their mistake. And don’t sem to care about it. Last time!!!
BAND ROOM is the company that my kids school suggests their students rent their instruments through. It appears that most people are pleased with their service. I am NOT one of them! The “MEET YOUR TEACHER” evening I signed a contract for my kids instrument rentals. I paid cash that evening and submitted my account information for a recurring bill for a duration of six months. The instruments were to be delivered that following Monday. We have yet to receive anything and I’m getting charged monthly for a service we have yet to receive.I have tried multiple times to reach someone in this company. I will never use them again and will inform anyone I know of my experience. MUSIC & ARTS is ABSOLUTELY % the company to go through. At least they actually provide the service they advertise for.
Previously a good experience here ruined by them not being open on a Friday afternoon when their listed hours posted on the building stated they would be open for 3 more hours. No explanation anywhere explaining why they were closed. 2 hour round trip plus $10 in tolls wasted. Sorry but they are fired for this one.
4. Crazy Pawn & Jewelry LLC
Address: 4530 Curry Ford Rd, Orlando, FL 32812 , Conway , Florida , United States
Great instrument variety – both quality and price. Friendly, courteous staff, willing and able to answer questions.
Very professional and knowledgeable about the item I wanted
very friendly customer service. Had a guitar serviced and it was a quick turn around and the quality of the repair was perfect. Thanks
Place must be going out of business. Excuses that manufactures are out of stock when everyone clearly has stock.. trying to spend my money local but whatever.
Helpful and knowledgeable staff.
Huge cool store but not a big instrument section and no oboe reeds.
Sorry to say but service was poor. Nobody knew what plain speaker wire was.they keep sending me to another sales reps each knew less then the last . all i wanted was speaker wire.
I needed velcro cable ties so I decided to come support our local music store ‘Sam Ash’. So I walk in like usual, find what I’m looking for and get ready to check out. The cashier then says ‘I can’t check you out because you don’t have a mask’. If that was the case, they should have stopped me at the door and not after I already walked around the store. I ended up going to Walmart getting twice as many cable ties for a quarter of the price. ♂️
Store was pretty empty but the wait was extremely long and customer service left a lot to be desired. Not a good impression.
6. Tropical Music International, LLC
Address: 627 Brookhaven Dr, Orlando, FL 32803 , Conway , Florida , United States
They had my kind of guitars (Ibanez, PRS, ETC..) great staff will be buying soon
Is good to deal with honest people specially when when you’re not sure about a product. I wanna thank Keith for his help choosing a guitar. He went far and beyond helping me getting exactly what I was looking for. Highly recommended.
Great choices, great service
Decent place kept wondering why parking lot was empty then I walked in and seen the prices on used gear marked way above average at least the stuff I looked at which was alot. If it was new yea I can see it…used at new prices come on now. If there is something you really want this is a place to try, not buy unfortunately, if they had competitive prices could have made a sale that day otherwise save yourself a few hundred can get the same stuff online delivered to your door for less. Which sucks as this store has loads of potential with lots of gear.
Good prices
The person who helped us out was very knowledgeable but his continual talk about church and religion put a damper on the conversations. I’m not sure we got a great deal either but we didn’t want to wait for shipping so I guess it worked out.
Plenty of guitar, keyboards and DJ equipment but not much beyond that from what I could see.
nasty place
Pushy sales person. More concerned with making a sale than putting the right or needed equipment in the customers hands. They don’t do returns! All sales are final…you get better service at the big box stores…Needless to say, lost a customer with me.
They apparently don’t do returns and if you go through with their financing they make you deal with it yourself Nate accused me of using the equipment for one day and returning it when the equipment was cheap af and not worth the expensive price tag they had on it …stick to Sam ash or guitar center found way better pricing and options
8. Music & Arts
Address: 4676 Millenia Plaza Way, Orlando, FL 32839 , Conway , Florida , United States
Billy and staff were so helpful they
Got my beat up acoustic guitar a new set of strings, cleaned, and repaired all in 24 hrs 🙂 fantabulous service at a great price!
I likr tacos they have great food here but i would say or suggest that you get the breakfeast sausage becase its better than anything ive tasted with my taste buds ever before go here every day #musicalfood
This place is amazing! Sean and crew go above and beyond the call of service. Sean helped me picked out a piano while in Jacksonville a year ago, and I bought a saxophone from him in Orlando! Both great experiences! Thank you Sean for making my family’s dream of music experiences come true!
Would give them 5 but their shipping sucks
Very small selection of guitars and amps
Tienen confianza en el cliente y lo dejan que busquen lo que desean,buena atencion y tienen variedad.Deben buscar un lugar mas amplio.
HORRIBLE SERVICE.
The idiots dont even let your return an item that was purchased within a week and unopened. Guess the store manager can do whatever the fk they want, don’t go here. You’re better off at musicians friend or guitar center.
If there was a way to give them negative stars, I would. They are horrible and unethical.
Terrible, terrible service through the years. I have my daughter’s instrument rented with them, did the same for my son a couple of weeks ago and 2 weeks have passed and he still has no instrument. His teacher hasn’t been easy on that, and the only thing they tell me after waiting almost 30 minutes on the phone for someone to pick up (third day trying to call), is that I have to wait (!!!!!). There is no communication, nothing. They don’t update, they don’t send anything. If you have nothing to do and are lucky enough for someone to pick up, you MIGHT stand a chance. Just cancelled because I don’t want anything to do with them again.
9. Gerry Lopez Music
Address: 2008 N Goldenrod Rd Front Bldg, Orlando, FL 32807 , Conway , Florida , United States
My sons and I had a great time at Sam Ash Lee Road Orlando, our sales person David was GREAT and very PATIENT, we traded in equipment took a long time to make our decision. David was attentive but not pressuring and answered all our questions. I bought a new Guild acoustic and my son bought a Fender 5 string. Elated with service and our new guitars. Wally the manager on duty that day was great also. We have tried other stores always wind up at Sam Ash
I walked in shortly after opening on the Sunday morning and was quickly greeted and asked if I needed any help. I was looking for the Yamaha DGX 670, so the guy pointed out the display and told me to have fun. He checked with me periodically to answer any questions and to domonstrate features, all while helping other customers. It was more than I wanted to spend so he told me about the 36 month zero interest… so I bought it and brought it home! Thank you! Looking forward to opening it on Christmas morning… This thing is amazing!
I needed a case for a guitar I had just bought at a pawn shop.. The salesman was attentive brought two possibilities and both were right for the Paul Reed Smith guitar I picked the one I preferred put the guitar in the case , paid the man and walked out a satisfied customer just as professional smooth and quick as I related sale .it even better than the purchase I made at the west48th st. Sam Ash store when I bought an Acoustic370 bass amp in 1973. A pleasant surprise to find the same professional service in Orlando.
I have been at the store and have purchased several guitars over the years have had some great experiences. I used to shop there when Mike Spagnoli worked in the store. The staff seems to be nice and knowledgeable. However I found the store manager seem to lack professionalism. I was shopping at the store one day when one of guitar staff Made a political statement about kid Rock. I was shocked because his statement was totally unprofessional and very tasteless When I brought it up with the general manager he seemed to just shrug it off as to, oh that’s just the world we live in now and didn’t offer any apology for the actions of his staff. Don’t get me wrong everybody is entitled to their opinion. Just not at work I didn’t agree with him and honestly his language and remarks where distasteful. I just decided I didn’t want to shop at a store where the staff can just decide to deliver unsolicited tasteless opinions and language without recourse or apologies . Music stores are like my Disney World. I enjoy looking at guitars and playing them and occasionally buying one or two not to mention accessories.
The neighborhood is a little sketchy, but once inside the selection is good. Watch for an occasional used bargain and check out the monthly sales.
Samuel
Sam Ash on E. Colonial dr. Closed there doors at 6:45 to make it looks like there closed. If I wouldn’t got out my truck to see if the door was lock I would have not being able to purchase my DJ Equipment.
Dropped off my ukulele there for a broken bridge that just needed to be glued back on, was told it would take 3-4 weeks, after 3 months with no update I called them to check on it and was told they had to order a special clamp and it would take another month to come in, after another 3 months with no contact from them I called back and was told they were still waiting on the clamp and couldn’t give me an estimate on how long it would take. At this point I decided to pick it up and try another music store, only to wait around for 30 minutes while they searched for my case because they had lost it, when finally found they told me it got mixed into their regular stock and was sitting on a rack to be sold. The wait time I can excuse, as how quickly a part comes in isn’t their fault, but the lack of any updates on their part and the fact they lost and almost sold my case is insane, wouldn’t recommend this place to anyone and definitely have no interest in ever doing business there again. Also took it to guitar center after and they told me they could do it in 2 days total, so yeah, forget this place.
Just got home from my first visit since our country closed down for the flu. Met at the door by two mask wearing employees. I wasn’t wearing a mask and was asked if I had one. I replied no and turned around to leave. I was offered a mask, but will not wear one. They are not required by our county and when they are required I still won’t.
I guess I’ll just feed the Amazon giant. It’s only a matter of time before Amazon puts them out of business anyway. Better get used to it.
11. GLAD Empire
Address: 4751 Distribution Ct #1, Orlando, FL 32822 , Conway , Florida , United States
Excelente variedad de instrumentos y artículos musicales.
Increible
Excelente atención y variedad de productos.
Prices are up the sky!!
Great Store and variety of products
Buen servicio, gran variedad de instrumentos
Every cable was broken so trying the guitars or amps was difficult. The condition of their used equipment was laughable and for the prices they are asking everything should have already been taken care of. The associates seemed like they wanted to help but once I talked to someone I assumed was a manager I was very let down by their unwillingness to help me. Unless you live out by this location don’t make the trip. Literally any other music shop in Orlando I have been in was a better experience.
I wanted to purchase one of their 2 damaged evh guitars. (They were marked down prior but no markdown now). They said no bc they had 2 others that were not damaged to purchase. All were displayed for sale however. Iv purchased 1 guitar from them, a Jem, the night they opened. 20 yrs later, still trying to purchase a 2nd guitar. Get someone who can sell in this store, it’s a joke.
GuitarCenter stores are just the best, aren’t they? All that stuff …
I went to the Orlando store on Orange Blossom Trail to find out about buying a bass guitar and taking lessons on, Wed 6/5. I wasn’t there more than 30 minutes … looking around by myself, no help from anyone … when the power in the area failed. The store had to be evacuated. I was able to spend some time outside with one of the employees, Tony. He was a wealth of information on bass guitars … but with no power in the store, there was no way to demo anything. I returned in the afternoon, Thu 6/6. Tony was busy in the cash register area. I went and looked at the bass guitars on display again. After 20 minutes … by myself, no help from anyone … I went to see if Tony could help, if he could answer some more questions, demo a guitar or 2. He said that we could talk between customers, he couldn’t leave the register area. I left. I don’t want to buy anything if I can’t hear it play a bit, see the positives and negatives.
I drove to the Winter Park store. They have employees there who answered questions, let me hold a couple guitars, did some playing, scheduled me for a music class. I don’t especially care for having to drive almost double the distance to buy an instrument and take music lessons … but I’d really like to learn to play a bass guitar well and learn to read music.
14. Noble Voices
Address: 6043 Lake Pointe Dr #305, Orlando, FL 32822 , Conway , Florida , United States
I placed an order on Amazon on 9/18/22 for 2 CD’s Eric Roberson (Lessons). I was told the CD’s would be delivered on 9/20/22. I needed the cd’s for a birthday gift, the party was 9/22/22 that was perfect. Amazon, delivered the package on 9/20/22 to the wrong address . Wednesday morning I googled where can I buy Eric Roberson cd Lessons and POWERED BY FLORIDA EMPIRE MUSIC popped up. I called, the young man told me, we don’t open until 10:00. I told him what I needed. H e said I can get it for me but he was closing early today and I was working until 2:00. He told me to text him the information and he would deliver the CD to me. He delivered the CD, everything was perfect. That’s excellent customer service, which is really hard to find. I’m a customer forever.
16. La Familia Pawn and Jewelry
Address: 4205 Curry Ford Rd, Orlando, FL 32806 , Conway , Florida , United States
Lo recomiendo son personas muy amables en especial Jeniffer
My first time in La Familia. Pleasant experience.
Larry and Rosie have the best service
Jewelry Press – Inside of La Familia is great at fixing and cleaning jewelry.
I say it’s a decent place to visit for a last minute shop, as soon as i walked in only one employee greeted me with politeness and she made sure i left the store with what i was looking for! Her name is Xiomara Sanchez she has an excellent customer service and treated me like family. I highly recomend her to anyone! Very sweet young girl
God Bless her.
P.s *Giving it a 4 star due to only 1 employee greeting me and giving me service!
Very nice experience gave me a good deal on a guitar for my church. I will shop there again.
Thieves!!!
I went to your pawn store just to pay for an extension on my pawned item and was told I had to pay 62.50 to get my item saved till Next month other pawn shops don’t ask for THAT much why do you?
Was given a horrible experience at your goldenrod location on Saturday. Nothing can make it better, for it was one nasty employee that treated me like less of a person than the next one. You shouldn’t undermine anyone with, “how can I make it right?”. You can’t. Any discount can not replace ones dignity. Please do not try to paint any type of sorry sympathetic responce such as , “not my store”. I know better. Try educating your employees a bit more. Besides, a customer has no business hearing your employees gossip about women from church while they need assistance.
17. Guitar Center
Address: 520 N Orlando Ave Suite 130, Winter Park, FL 32789 , Conway , Florida , United States
Not Only do I work Here but are constantly busy, the best professionals in the industry work here, top quality services
A bunch of hot guys playing various instruments. Yippee! Heaven. Oh instructors on point too
All the staff at this store is super helpful! Helped me out with replacing and upgrading the piano! Awesome customer service. Special thanks to Alberto!
People are nice, I think it needs a refresh though.
Muy buen sitio , buena atencion
Good times.
Great deal
Both locations are unreliable and refuse to price match. If a reputable source is offering a discount your policy states that you match that discount and beat It by 10%. If your policy hasn’t changed then you need to make it clear that student discounts are not applicable. If you don’t abide by your own rules your business falls into question because at the end of the day a policy is a policy and a discount is a discount.
Went in to spend 1000 dollars on a new instrument and was treated horribly by a shorter heavier lady Danielle. Rude and short answered. If your having a bad day stay home for your customers sake. I will forever bring my business to Sam ash. Thank you Danielle for making this decision easy.
I purchased a Soundcraft UI 16 mixer from this store. I needed help with an issue and called them. After many rings, someone answered the phone. I asked if there was anyone there that could help me with the problem and he replied there was and to come down. Arriving there, I was treated as if I had the plague and no one would even try to help me.
18. Rock & Roll Heaven
Address: 1814 N Orange Ave, Orlando, FL 32804 , Conway , Florida , United States
Always great stopping by. Knowledgeable and friendly staff. Well done.
Loved looking at all the records. Oldies but goodies.
Great shop. The memorabilia everywhere made me feel like I was in a museum, I loved it. I got cut a discount on the couple of pins I wanted for my jacket which made me really happy. I only take off a star because yes it is quite expensive. I understand the quality of the vinyls are great, but you’ve gotta take into consideration the little working people like me o:)
Regardless, I would definitely come back here again!
Lots of… you guessed it, records.
Rock N Roll Heaven is a great place to go if you want to feel uncomfortable by creepy staff. Went with my girlfriend and staff member with greasy long black-hair gave a wink to her and touched her shoulder when asked a question. This weirdo then proceeds to look her down as we walk into room. Come here if you want to feel violated and grossed out.
Great selection but oh so expensive
I showed up with a ton of rare records and these ingrates rejected them bc the cover was little damaged, which isn’t bad since most are from the 70’s. Nothing at wrong with the records themselves. I highly recommend going somewhere else if you want to trade something in.
19. Corzic Music
Address: 705 W State Rd 434 B, Longwood, FL 32750 , Conway , Florida , United States
Awesome place great staff definitely worth stopping in they have some killer gear thank you for helping me out today with my head and cab
Just got my green meanie back from the PLEK shop. Wow. Ridiculously amazing. This time, they nailed it. Just made a tiny adjust to the action and boom… it’s sick. Every note sings. Thanks Corzic Music in Longwood, FL!
The guys at Corzic were awesome. Very knowledgeable and friendly. I brought my guitar in to be PLEK’d and they made her sing. They worked with how I play so that I got the right setup for me. They showed me the results from the passes on the PLEK machine and the difference was night and day. I’ll definitely be bringing my other guitars in.
20. La Familia Pawn and Jewelry
Address: 1819 S Semoran Blvd, Orlando, FL 32822 , Conway , Florida , United States
Probably the best pawn shop I’ve ever been to. Franco and Elton were amazing. I highly recommend it.
The best when it comes to deals !!! Karla Heidy and the others guys are soo good with customers. Highly recommended.
My favorite amongst all the Central Florida pawn shops, hands down! However, there’s always room for improvement. Like figuring out how to keep one profile that pops up in every stores’ computers across the board.
Helpful friendly worked with me on prices
The Best always!!
If i could give it a negative star i would everytime i buy something always end up returning it because it doesnt work or because they forgot to let me know they can not size the jewlery for god knows how long horrible done with this place
The guy there was so impolite, I asked if he could show me something and when he did he got it for me, then stood on his phone while I was asking for questions , never going back for sure
Paid 20 dollars for a DVD player got home and it didn’t work. Live in hanies city had to drive all the way back in the morning for a refund.
