Demian is the local guitar professor all parents should know about. My 9 year old is now excited about music!
FIVE STARS!!!!!
I bought a guitar from here, a used Gibson SG. They were not only very patient, but very helpful and let me try it out on several different amps to get a feel for how it will sound.
I’m not a fan of Guitar Center as they are hit or miss when it comes to customer service. These guys however are da bomb. They’re the friendliest guitar retail place I’ve ever been to.
I think these positive reviews are bogus. I read similar reviews to mine over at pissedconsumer that are probably more trust worthy than the positive reviews here
I purchase a set of vintage Grover tuners from The Guitar Place Chico thru eBay. Their user name there is boutiqueguitarchico. The tuners were advertised as “EXC+ COND WORK PERFECTLY!” and also said “packed with extreme care” Those were the words the store owner Damien used in the ad.
I received the tuners in an itty bitty bag barely large enough to stuff the vintage tuners in and they were all crushed to pieces and bent. I paid $10 Priority Mail to ship the package to the same state (I’m about 150 miles away).
I contacted The Guitar Place Chico and complained. Damien the owner responded and was nothing but rude and disrespectful. He started out by sarcastically calling me “classy” and told me to send them back if I don’t like it and then complained that he didn’t charge me enough. Never once was he the least bit apologetic.
Jim did a fabulous job repairing my PRS electric guitar. I knocked it off its stand and tragically cracked the headstock. I was a afraid it was totally destroyed, but Jim put it all back together. Now it sounds terrific, and you can’t even see where it was damage was unless you look very carefully. Jim did the repairs for a reasonable price and in a very short time. Definately five stars! Thank you Jim!
He knows what he’s doing. And he’s really cool!
Jim is a nice guy however, the work he did to my guitar was minimal and incomplete. I asked to fix the crack on my old guitar and all he did was fill the gap on one crack on the front of my guitar. The back is the same untouched and cracks showing. I am now online ordering epoxy to fix the cracks myself. He charged me $140 dollars which is too much for the little work he did. Be aware, and see if you can fix your guitar yourself before going to him. I feel ripped off.
3. Mahar’s Vintage Guitars
Address: 3075 Cohasset Rd #1, Chico, CA 95973 , Durham , California , United States
Worked with Chuck on a vintage guitar from half way across the country. He was WONDERFUL, completely upfront, communicated great the whole time, and really took care of me. It was a terrific transaction and if I am ever in his area, I will stop in just to say hello and to thank him once again. Highly recommend and if you are buying online, you can do so with confidence. Great guy and great stuff!
Highly recommend Mahar’s Vintage Guitars! Not only did Chuck Mahar work with me to find a deal that we were both happy with, but he also shipped the same day. Communication was clear and thorough through every step. Chuck’s packing job with the guitar was top notch as well, much better than many brick and mortar shops I’ve bought from. It’s clear that the ownership truly cares about getting awesome, vintage unique guitars to happy (returning) customers, and I would not hesitate to buy from Chuck again.
I’d been looking for an exotic wood Acoustasonic for a while, and then one appeared in Mahar’s shop. I immediately called and struck up a conversation. Chuck felt like a friend right from the start. He gave me a great price and somehow was able to ship it to Maui really cheap. The guitar was in pristine condition as promised, and I’m a happy customer. Thanks!!
4. Guitar Center
Address: 2027 Dr Martin Luther King Jr Pkwy #119, Chico, CA 95928 , Durham , California , United States
They check the internet to find me the cheapest guitar that they would price match I was really impressed saved me like $50
Friendly, knowledgeable, helpful staff, and large selection of stuff to choose from.
A Disneyland for any guitar player forget Mickey.. I wanna go jam with james
Good all around music big box. Chico’s is pretty good although they don’t have many lefty guitars as per usual for any store and any handed item. Not the stores fault though and guitars is not my main gig, I’ll a percussionist and handedness is less a thing although it still is in word ways you wouldn’t think of. Anyways, the store is good although they killed the local downtown one and once Guitar Center inevitably goes under and this location gets liquidated, I hope a local music store can fill that price store gap again.
Nice store Ive been in a few Guitar centers and this one was large and seemed to have a good selection of products. The only reason they lost the star they didn’t have baritone ukulele strings designated order it but I live in 40 minutes away in the town I just moved to and frankly stores like that brick and mortar need to carry at least a small selection of everything monopolize on Impulse Sales in the moment or whoever it is like myself is just going to go home and order it on Amazon
A basic music store geared towards the general market.
We order a speaker and Guitar center canceled the order. Then we reorder a different speaker and we called and said it should be arriving the following week. We never received a phone call nor a email stating it came in. By now it’s been over a month. We called customer service and they stated that the store mix up and gave it away to a different customer.
Shifty manager service when it comes to a refund over 250
overpriced, not much selection of high end guitars just cheap ones
5. The Music Connection
Address: 341 W 3rd St, Chico, CA 95928 , Durham , California , United States
Friendly, knowledgeable service. Went to get drum sticks and received excellent customer service from Dan. He was friendly and knowledgeable and helped us find the perfect drum sticks. Thanks Dan!
They fixed my childhood guitar and I was even lucky enough to find a case for it even with it’s size.
This place is great!! They were so nice to me over the phone and fixed my guitar right up no problem! Wonderful customer service and very knowledgeable staff!
I really appreciate these guys for their customer care and smart staff. Good job making the store a fun and relaxing place to explore musical instruments for all ages!
Got my input fixed on my wife’s guitar and my daughter’s veola fixed up too.
Happy new year!
I took a subwoofer at this place for repair. I got a call back about 3 to 4 weeks later regarding the cost, i asked them to hold the subwoofer until i have a chance to pick it up within 2 weeks without repairs and i was told it was not a problem. 2 weeks later it was pouring rain and since i have a truck bed which is the only place where the subwoofer would fit, so i didn’t not have a way of picking it up. i went today to get it and the person in repairs said that he threw the subwoofer away, because i took so long. He also claimed that he left a voicemail saying he would throw it away if i didn’t pick it up. I had a message to pick it up, but he did not say that otherwise it would be tossed away.
This was an expensive sub and the only thing it needed was a speaker, the amp on it was perfect and the box was in great shape. Anyone with common sense knows that they probably fixed it and sold it, given that everything was in great shape except for the speaker. I feel that they way they do business is dishonest and do not recommend this place to anyone.
6. Davidson Strings
Address: 269 Humboldt Ave, Chico, CA 95928 , Durham , California , United States
I brought a double bass to Ryan, whom came highly recommended by other musicians within Chico. He addressed all of my needs and put extra love into my instrument. I am very happy with level of service. Will use again!
7. Houser’s Music
Address: 1944 Bird St, Oroville, CA 95965 , Durham , California , United States
Melody Records is a super fun store. They have so much music and that awesome old-school vibe that’s hard to find. Great place to get gifts for music lovers!
Good selection of records. Good selection of beads and stones. Staff was friendly and knowledgeable of inventory. Definitely will be returning.
Great store.
Great store…beads, posters, rings, music..
Let’s just say it was strange in there, although we found what we were looking for.
Thought my wife and I would take a trip down memory lane and check out some vinyl. Customer service was helpful and friendly. Lots of intriguing sights. To end our visit on a “high note” I bought my wife a Ray Charles record to put on when she wants a break from me. Money well spent. Definitely a must see.
Like payless shoe store with all the boots.
Chelsea was so rude to another customer while I was there. Lost my business
Appreciate the fact of long standing in Chico…but come.on Boomers…there’s another way to get your music without the eyesore
These people deserve to be featured on a magazine. Very professional and genuine service. I surprised my family with this piano and they were more than thrilled to see such quality for a reasonable price. They drove over 2 hours and delivered same day to my home!!! Thank you Vince for putting a smile on my little brothers face…we’ve been wanting a piano for so long but couldn’t afford it until we found this place. Many many thanks!
Owner is very personable, spends on the craft he has with the piano he is working on, and is unbelievably helpful through his service and beyond.
Horrible customer service! I have been trying to get an answer on whether or not they can move a piano for me. They promised they would call back with a simple yes or no answer. I keep calling for any info, and no one can seem to decide if they want my business or not. 5 days later still nothing even after I call numerous times. If your too busy, and you cant help just say so! Look elsewhere
Asked if they would take my piano. No response after 4 days.
11. KleenConnect
Address: 705 Keenan Ct, Durham, CA 95938 , Durham , California , United States
Hey this phone number isnt the violin shop. Please don’t call. Thank you.
This is not the right phone number for the voilin shop, it is my phone number & has been for over 4 years now. I don’t know how to repair a voilin, but I can play the world’s smallest one for you! Lol
