Very friendly and I’ve had them work on my vehicle before..they do great work
I have been taking all my vehicles including my zero turn mower ,(which I purchased there) for 15 years. The owner James Webb has always been honest, had fair rates and has stood behind his work. If he says he can fix it you can believe him.
Very knowledgeable in the automotive industry. Good people all around
I can’t say nothing about this place, because I don’t go there
Bad service. Slow and horrible characteristics in employees
5. Houck Music Co
Address: 806 W Main St, Cabot, AR 72023 , England , Arkansas , United States
Both of our boys take lessons here- guitar and banjo. I can’t say enough great things about the business side and most importantly the quality of the instruction. My oldest has been taking lessons with Brandon for 4.5 years and at 12 has already participated in numerous recitals, rock band opportunities and public performances. My 9 year old has taken banjo for 1.5 years with Dylan and participated in three recitals and a bluegrass camp. We LOVE Preston Palmer Studios and would recommend it to anyone of any age (they do great with youngsters)!
I came to buy a Guitar, Bear was very helpful! I left with an amazing guitar and a good deal. We will definitely be coming back! Signing up for lessons as well 🙂
Joey’s great, I’ve always received great service from a knowledgeable staff. Prices are fair, and if they don’t have it they will work with you to try and find it.
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
Usually busy because they’re good at what they do!
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
7. Arkansas
Address: 112 Valley View Dr, England, AR 72046 , England , Arkansas , United States
Great delivery service and very helpful stuff in the store. Got the dream piano in good price!
When I first spoke to Steve (the owner) he told me “I have your piano”. He wasn’t kidding. After giving me a tour of the shop he let me roam around at my leisure to try out the pianos until I found “the one”. His knowledge of pianos and their care made it easy to make this important decision.
Great selection and an attentive staff.
Professional great showroom lots to see delivery in the price just pay taxes
Best Piano store in Arkansas hands down ( no pun intended) I purchased my very first Baby Grand piano from Steve and play it everyday .. Definitely recommend Steve and his knowledgeable staff to
anyone who is interested in quality pianos Grands, uprights etc.
Before you put your money down someplace else
you owe it to yourself to visit The International Piano
Gallery.
10. Guido’s Hot Springs Music
Address: National Park, 812 Higdon Ferry Rd, Hot Springs, AR 71913 , England , Arkansas , United States
This music shop is the real deal for people who like quality vintage gear. I have recommended this shop to so many people by word of mouth but I figured i ought to go chime in here as well. Guido is a great guy and seems to be real passionate about finding cool gear and getting it into the right hands. I bought a Rhodes eighty-eight from him and it has been recorded many times now at my analog studio in the mountains of southern Arizona. Thanks Guido!
Staff are extremely friendly and accommodating; they were very welcoming and helped in and out with everything I was looking for just like *that*. Deals were excellent and I saved a ton of money; If you’re looking for instruments or other music-related supplies, this is the place for you 🙂
Great service and reasonable prices.
I was playing an acoustic while the owner was making a sale. While seeing he was making a sale, I knew to play quietly. The owner stopped, looked at me and my age, (19) and told me to put the guitar up if I wasn’t a serious customer. He then proceeded to take the guitar himself and tell me to ask to play the guitars. I’ve never had that happen before at this specific store. So, I then went to the electric section to try out a Fender Jaguar. After I plugged in and tuned up, I went to play. After the owner made his sale, he proceeded to tell me that I was being disrespectful by not asking and yanked the guitar for me and put it up. He then kicked me out. I’ve never been treated so poorly at a music store in my life. You sir, have a lost a loyal customer.
This is easily the worst guitar shop I have ever been in. His prices are outrageous for the cheap faulty equipment he sells. The 15$ guitar amp cord I bought from him recently broke within a week. WITHIN A WEEK , for 15$ I could have gotten quality cord. He treats customers as poorly as he let’s his shop look. If you want to buy shoddy guitars , faulty equipment, and be treated like garbage that has sat on the curb for a month then go ahead and buy from this crook. I DO NOT RECOMMEND BUYING HERE , if you need a guitar for someone who’s never played and you don’t what you need look elsewhere . Buyer be warned.
Only doing one star because no stars is not an option.
I’ve dealt with this store a few times and each time it’s literally been worse.
Bought a guitar and the binding broke off immediately – they blamed me.
$200 fix and I had to take it to another music shop I trust.
Asked for help on another matter and they told me it was “too much trouble.”
They literally don’t care about you just wanting your money.
If you do business with them beware.
11. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , England , Arkansas , United States
Great place. Friendly staff that helped me get what I was needing and let me test a electric guitar part that I brought it. If I’m up in the area I’ll stop in again if I need anything else.
Very courteous and knowledgeable people there. Helped me make a wise purchase.
Staff is very friendly also a good selection of guitars and pianos! I’ve also heard great things from friends who take lessons there! Would recommend for Musicians!
Great place.
Didn’t have what i needed. Store was stocked with a ton of great gear. Seemed like a great staff.
Pretty nice place! First time I have ever been was last week and was surprised at how pretty the inside of the building was and the nice selection overall. They have some beautiful guitars in there that take up an entire wall!
My only two complaints is the drum section is cramped in a corner, and I wasn’t approached or asked if I needed help a single time. There was one other customer in the building besides me and there was around four employees by the counter. I walked around the entire store for about 30 minutes and not a single time was I asked if I needed anything.
Not a major deal. Nice store and I will be back!
The manager/owner with the flat cap and black/grey beard couldn’t care less about customer satisfaction. He tries to rush customers into buying equipment, and is extremely rude to you if you don’t buy something right off the bat. I’ve witnessed this every time I’ve been in the store. I would highly recommend seeking a different music store with a competent manager that doesn’t solely care about taking your money. He is unpleasant to be around and lacks simple business concepts. Bottom line, there are plenty other music stores in NW Arkansas that will prioritize your satisfaction — don’t waste your time here.
I was visiting Arkansas for a short time and had a last-minute need for an accessory for my USB microphone. I tried to call them numerous times over two days and no one ever answered the phone, nor did anyone ever return my call despite my leaving a message on the answering machine. So I risked it and drove to the store (because they were the only thing around the area), and when I got to the store I could see that unless I was a guitar player or drummer, I was probably out of luck. I just needed a wind sock for my microphone. They had ONE product that fit that description – with four socks, and all small. I finally had to settle on getting a popscreen instead. I honestly think in my particular situation I would’ve been better off ordering something online or going to BestBuy.
I bought a Zero Glide zero fret nut replacement through Amazon, but it was fulfilled and shipped by Arkansas Musicworks. I bought it 8/3/18. It is now 8/12 and there has been no shipment. Amazon emailed that the seller had not shipped within the time frame allotted and that I could cancel the order, follow up directly with Arkansas Musicworks, or whatever. I cancelled and will buy elsewhere. Never a peep out Arkansas Musicworks. Small item but they totally dropped the ball. Now I wouldn’t trust them for anything I need or am in a rush for.
Definitely coming back. The gentleman greeted us with a warm welcome. We are starting a new hobby and thoroughly explained how we can do so. Look forward to doing future business
I’m always greeted by a super friendly staff; they’ll even get on a first name basis with their repeat customers. They carry a pretty wide selection of sheet music for piano, strings, and horns. Also they have a repair shop within their store called independent music repair. If they don’t have it or can’t fix it, like my bass guitar for example, they will send you in the right direction. This is an around lovely store. After ten years of patronage, I haven’t had a single issue. Keep it up y’all!
The repair guys are always fantastic!
Rentals are a bit pricey, but instruments are very high quality, and I have never had any major problems.
Clean store, nice staff.
When I got there I was excited to be buying a ukulele something I’ve been wanting since I was little and when I asked how much taxes were because $82 up from the $54 seemed outrageous the man said idk and didn’t even check it just took an extra $21 and when I was asking questions about other instruments he had. No information literally making me. Still waiting on the money to be back in my account had to go to bed hungry tonight
Pretty great selection of instruments, however I felt extremely awkward with the staff and felt like my questions were intrusions. You could chalk this up to me just being anxious, but I would have much more appreciated an employee who could recommend stuff to me, and willing to help me find what I’m looking for. I’ll be going to A different shop to get what I need
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
More vintage equipment in one spot that I’ve ever seen anywhere and really cool modern stuff as well
Les has one of the best music stores around. It’s full of great vintage and new gear at reasonable prices. I’ve purchased several items from Blue Moon Music and will continue to do business with Les. He knows his gear and is a fine musician as well. Go check him out in person. I do wish they had a good website that displayed all his current gear.
It cool
I got a Fender blues Jr. amp fixed here last year and payed $60 for the work. A few weeks later the amp stopped working so I called the shop and the owner told me that they don’t guarantee their work. I took the amp to another store and spent another $60 to have it worked on again. Take care of your customers and they will come back.
15. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , England , Arkansas , United States
I’m a beginner to acoustic guitars and the guys at this shop were so kind, helpful, and patient with me. They gave me awesome information to help me make an educated decision on a purchase. I walked away with a Taylor GS mini and couldn’t be happier. I have been back a few times for questions about accessories and they are always so sweet to remember me & lend a hand. Really glad to have them as a friendly resource!
I have been in this store twice and they are always of great help with my questions.
Great service
No selection…..the store is nearly empty.
Just a big box store, alot of employee turnover, decent selection and fair knowledge
Excellent customer service.
We walked into the store and was not acknowledged and was never asked if we needed help until I found what I was looking for. Short of staff perhaps? No, I saw at least three men.
Went to buy a cable last night around 7 pm 11/09/2023. Stood at the checkout counter for 5 minutes waiting on the employee to check me out. Instead he just continued having a conversation with somebody about dungeons and dragons and chose to completely ignore me, despite seeing me standing and waiting with an item. He seemed to want to do anything but his job. Another guy was screwing around with his girlfriend in the back and distracting his coworker.
So, I order two 18″ Sabian cymbals months ago. Only one came in and they told me the other was on backorder. So, after a couple more months, I contact them again and they tell me it’ll be in around October 15th. I contact them yesterday after of course not receiving a cymbal and they tell me the cymbal has been discontinued, this after going through two customer service reps. One of which, ended the chat with me when we were still chatting. Basically, they sold me a bill of goods. I ordered two of the same cymbals for a reason. I can’t do anything with one 18″. Now, all they offer is 16″ and 20″. So I asked them how they were going to make it right. They offered nothing besides me ordering a 20″. So I suggested that they take the 18″ back, credit that towards my account for two 20″ and put me back on the same interest free financing I had before. They agree to do that, but then only gave me a $235 credit. They originally charged me $499 for the cymbal but credit me less than half the price. All of this, after I’ve spent thousands of dollars with them the past year….an entire new kit plus hardware and cymbals. You do the math. Oh, and this is all their online service. This isn’t the GC in Fayetteville. But this is the only review I can post, so unfortunately, the local store has to bear the anger b/c GC corporate/online doesn’t care about the actual local stores or customers.
Thanks for providing horrible customer service, Guitar Center. I’ll never go back! And I will make it my mission to spread the word about how you do business with musicians and take hundreds of dollars from them.
16. Redbox
Address: 301 Pine Bluff Hwy, England, AR 72046 , England , Arkansas , United States
