I’m really new into the music world and had a ton of questions, which were answered happily. Staff were tremendously nice and even played for me! Overall, a very welcoming environment.
Great place and people
These guys are great. The service is friendly and the prices are reasonable!!
Selection is large. Service was friendly but seemed slightly off putting while browsing. Once a purchase was made, service became exponentially better. Would do business again.
Salesman wasn’t wearing a mask and didn’t know where to find the instrument that I was looking for. However as I was leaving, the repair man found it and followed me out the door to let me know.
Neat place with a good variety of instruments. Nice people too!
Expensive
I came in with my dad to look at guitars and to ask a price on his old banjo. I know my instruments and how to find the correct prices on used items. The lady who helped us, gave us the correct price, but she was talking down to us the whole time. I have never seen my dad treated so rudely.
Not impressed by their customer service, although I did get what I needed done, thus the 2 stars. I’ve been a few times over a period of 7 years and both times they were rude. I’ve also known people who have said they were rude. I’ll try Pro Music next time perhaps.
It was a great visit! I enjoyed looking and playing on all the pianos and keyboards to offer. Great service and information about pianos. Would recommend!
