Super helpful and a wealth of knowledge! Everything from picking up some new gear, music lessons, or super technical stuff about sound/lighting installations. They can do it all!
Great staff!!! All my guitar needs filled!!!!
Mitch was so helpful and friendly! Great selection and prices. Will definitely be back!
This is a great store, tons of instruments, and a very friendly staff! They offer music lessons for a variety of instruments and vocal lessons as well. Prices are high, but you get what you pay for.
My two times being to this store have been a mixed bag. The first time i went I received some of the best service I’ve ever had at a guitar store. The gentleman helping me was enthusiastic, sincere, and a huge help with finding gear and getting suggestions. This Saturday i went though and it was absolutely terrible. Both the men working acted like overly reluctant Walmart employees when helping me (I was there to buy a guitar) and treated me like a nuisance. When actually finding a guitar and talking about purchasing it one of them walked away and went to the backroom and started loudly playing trumpet. The other gentlemen wasn’t any better when talking to him he just kind of ignored me. It was so bad I left and just got the guitar at a different store instead. Which is a real shame because it left a terrible taste in my mouth despite my first visit being so great.
Over priced for what you get. Cheaper in liveoak . More selection. Or better to buy online
Decided to sell my 2017 fender Stratocaster and a spider four amp which probably retail together for about $600 they offered me 175 I counter offered 200. Then when the manager came she just said no altogether. That’s fine they’ve lost all my business I was gonna buy $1000 guitar and I was gonna take music lessons from them now I will do neither I went right up the road I sold it for 400 good for them. I will also tell all of my friends not to shop there and I have many.
I took my clarinet to be repaired over Christmas break. All it needed was some pads and corks replaced. It took them TWO WEEKS to get it back to me. When I finally did get it back, they had only replaced ONE of the corks they had been asked to (they marked at least three that needed replacing), and NONE of the pads. For that one single cork, they charged $27.
3. Big Brown Record Town
Address: 456 SW Columbia Ave, Lake City, FL 32055 , Five Points , Florida , United States
We have recorded several CDS Over the years but I must say that I think that the work that we done at starlight was bar none the best one yet
Matt is a polished professional musician, as well as a producer and an engineer. I myself have a record steel guitar in the studio. I recommend a studio in Lake City Florida
Knowledgeable talented technicians and engineers.
5. The Beehive Studios
Address: 508 N Marion Ave, Lake City, FL 32055 , Five Points , Florida , United States
Awesome assortment of instruments and what a wealth of gear!
Wide variety and really nice folks
This store is for guitars mostly. Well-stocked, they have acoustic and electric guitar products. This includes strings, amplifiers, and special effects attachments.
Worst shopping experience. I felt like I was invisible yet I was the only customer in the store. I expected a small business to be very warm and inviting however I did not get that feeling. Upon walking in I noticed I was the only customer, so I stood there watching four employees talk amongst themselves. Not one of them said hello or asked me if I needed help. When I approached them I asked where drumsticks were and they pointed and said, “over there.” When I finally made my purchase the employee did not say “thank you for coming in”, or “come back and see us”, so I guess I won’t. George’s Music will be my music store from now on.
Lots of inventory and helpful staff.
I was really rushed the first time. And I purchased sound system now I am happy with it
I walked in the lady was on the phone I mean that’s alright. A little kid was running around which I don’t think is a good idea. After the lady gets off the phone she just looks at me until I speak. I ask for a book for trumpets then out of nowhere a man just says we don’t have trumpet books never said hello just say try Music time and gave me a card.
Just to high in this place i would not tell my family about this place it’s just to much money a person has to spend in there…… just a big old rip off
8. Dollar General
Address: 1203 E Duval St, Lake City, FL 32055 , Five Points , Florida , United States
Cleaniest one Ive seen besides the one in White Springs
I had bought my husband a birthday gift and they helped me hide so he couldn’t see when I got into the car. They go be on the job.
Very clean store.
Good service
Ok
Dirty
So, on 01/06/2021 at 3:30pm I go in to the store. Lines backed up and one guy checking people out and one black female behind other register talking to her baby daddy. Refusing to help and check people out. Now you know why minimum wage should not be $15.
Always get an attitude from employees
Never have what you need
11. Rhapsody Music Inc
Address: 1820 State Rd 13, Jacksonville, FL 32259 , Five Points , Florida , United States
Awesome guy running the store. He is the one in Jax who should repair your instrument
Not only was the service great at this store, but the owner graciously donated to my son’s school band supply! It was an enjoyable and refreshing experience.
He repaired my trumpet acceptably, but he under-estimated $10 short of double the price I paid. Less than two weeks later, an Issue similar to the one I had repaired manifested due to allignment issues. If you need a mouthpiece removed, though, he’ll do that!
I took my step daughters trumpet to be repaired there are they weren’t very direct on giving me a quote for the repairs. I ended up driving further to Music and Arts and they were very helpful and direct with their pricing. Not a big fan of this place but it’s ok if you need something in a pinch.
Good customer service
I have been waiting over there weeks for a simple repair, would strongly not recommend you go here for repairs!
Very overpriced. When I went in there to buy a Hercules Saxophone stand, the price was $62.99. I ended up buying and realized later that it was cheaper online for an average of $45. I went back to try and return it but he refused to refund my money. HIGHLY DISAPPOINTED. HE IS TRYING TO RIP YOU OFF, DO NOT BUY HERE. You are better off shopping for it online.
I called to inquire about the price of cleaning a trombone and did not have a pleasant experience. When I expressed sticker shock at the price, the owner, Mr. Robert became defensive and rude. I have not had to have an instrument cleaned and was unaware of the cost. I called around to other businesses and received a little better pricing and a much better attitude.
12. Music & Arts
Address: 10991-51 San Jose Blvd, Jacksonville, FL 32223 , Five Points , Florida , United States
Nicest people Overall good rental deals on instruments. Our son liked the teachers.
Very good
As someone in the music world, I can say that their prices are fair and their selection is adequate. The staff is friendly and I have never had a problem. 5 stars!
Not a great selection for woodwinds
We took my wife’s flute here for repair (general overhaul — pads and springs) because there were air leaks causing a “pithy” sound (we perform professionally). Because they we so backed up their instrument tech sent it to some unknown tech in Orlando without first asking us. After a wait of several weeks we picked it up and brought it home — it was MUCH worse than when we took it to the store. Slow service, sent out to an unknown person to fix. Crappy fix. And no, we won’t return it to them to try again. Perhaps they are overwhelmed by the amount of business they have, but that’s no excuse for creating new problems in a pro-level instrument. I managed to correct the B-flat key by physically bending it. Cannot recommend this shop. We now have several alternate recommendations for required additional repairs. Will have to pay again for this plus rental of a usable instrument for upcoming performances. Frankly, we’re not even sure the instrument we now have is the same instrument we brought to the store.
UPDATE: 4/23/17 – The store manager called this past week to apologize for the problem and offer a full refund on the amount paid (more than $200). The refund was in our account in a couple of days. He was very apologetic about the problems and inconvenience and indicated that they would no longer outsource repairs to the vendor in Orlando. We appreciate the follow-up very much, and I have added a couple of stars to my original rating based upon this.
They are hit or miss on greeting customers when coming in the door. The employees will keep talking with each other instead of acknowledging. You can sometimes stand in line waiting while they keep on doing whatever they were doing at times to the tine of 10 mins. Sometimes they acknowledge you are there and apologize for the wait somwtimes not. I am not an online shopper, but they make me think about it when i do need to go.
Do NOT rent from this company. After more than 2 years of renting my son’s instrument from them they will not cover the cost of returning the instrument. They’ve closed all of their affiliate retail store in my town and the closest store is over 50 miles away. You know it’s bad when even the Guitar Center will no longer deal with you. Give your money to a local store and make sure they don’t get their rare instruments from Music and Arts. Terrible customer service. I would not recommend.
This is the worst business we have ever dealt with. Buyer beware. They continually charge my aaccou
Went there for repair it was really rushed they showed no interest in taking care of my instrument I was very disappointed