I had a wonderful experience with Playground Music. Britney was an absolute professional that answered all of my questions and offered to help in any way possible. I would recommend them to anyone. If you need help ask for Britney!
Visited here to purchase a few items my son needed for middle school band. They have a large selection of musical products, pleasing atmosphere and the staff was kind and helpful. I’ll come here for all my musical needs.
Super friendly and so informative. Great place for any instrument!!
Very professional and friendly.
Muy bueno los jueves
I like theirvmusick material but theie product just to expensive.
ive been in this store twice and both time the customer service was nonexistent . the prices are too high for what little selection they have (guitars ) i chased a clerk down and asked about a new effect processor and pickups for my esp and they dont carry them . special order they said .
leitz on beal is a way better place and the customer service is top notch . save you money and avoid the hassle , just go to leitz music on beal
That big young manager is extremely narcissistic..he is very disrespectful… Will never go back
Needs more employees, needed help, but was on the phone the whole time
I was recommended to go here for guitar repairs. Staff here took the time to listen to my description of the problems I was having and were very friendly. My repair issues were addressed and I got a full setup and it only took like 2 business days. My guitar is now in the best condition and level of playability it has been in since I got it. It is hard to pass by without picking it up for a bit. Thank you upbeat music!
I have shopped here many times and will continue to do so! The staff is excellent. Always friendly and helpful! They have a great variety of gear for a relatively small store. They also have a rewards program. 5 stars
Excellant staff that provides excellant customer service! It’s nice to have a local music store that provides excellent maintence service or parts & supplies for all my guitar needs.
I have found that usually when I’m looking for something here, the better items are in the Fort Walton store. Which is a shame because Crestview needs a great music store as well.
As far as service goes, the store representative is kind, but sometimes has a “I could take it or leave it” attitude on you being there. I’m not trying to be ugly, but when you are in sales, you need to be excited that you have a customer in the store and I’m not saying backflips and circus clowns, but just being very attentive and helpful on getting you what you need vs “no, that’s in our FWB store. Sorry”.
…and I’m just attempting to get strings and sticks.
Most of the staff is super helpful
Very nice and helpful staff
Do not take music lessons at this place of business. They are charging more than anyone in town and the owner is extremely rude. We switched to Grow Your Gift Music on Beal Parkway and it was the best decision for my daughter.
I visit here quite often. The atmosphere is great and the coffee is always a hit!
Great place, awesome staff! Can’t wait to go back!
Great staff. Supper cool art.
Live music
These guys were bros, they didn’t really know how to do a chemex though. Plus they were on the way out the door for a smoke/vape break when I reminded them that they left my coffee sitting in the pot. Pretty mediocre experience as a whole
Bland food
This place sucks
Bad experience! Multiple special instructions and they still got my drink wrong. They admitted that it was their fault but no refund and no help in getting refund from UberEats.
Excellent selection of records & an unbelievably knowledgeable & friendly staff.
This store is awesome. I am looking forward to coming back soon. Thank you
The owner is awesome and performs great service. They are really there to help you.
Great selection of vinyl. Tim also has a few cassettes, speakers and turntables.
Lots to look at. A lil pricey but still worth a look.
Good selection, too many bootlegs, though.
This old bald headed hippie with this nasty gray beard is a rip off.He offered me 100 .00 for a Beatles lp.That is worth 10 times that much.Dishonest when it comes to trying to sell stuff to him.Don’t trust him!!! Negitive 5 reviews his stuff is way over priced.To the laymen who does not know anything about collectible Vinyl he will take advantage of you!! DISHONEST BUSINESS MAN!!!!!
13. Leitz Music Company (FW)
Address: 99 Eglin Pkwy NE #5a, Fort Walton Beach, FL 32548 , Fort Walton Beach , Florida , United States
I was at a hotel up the road and had no ride so I called and asked them to deliver, and they did! Awesome
They’re always helpful and knowledgeable. Love this place for all my music needs! Thanks Logan
I had a wonderful experience at Leitz music recently! I felt welcome in the store and it’s manager, Greg, was outstanding! A store with a great stock of amps and guitars, combined with a helpful staff means I’ll be coming back for seconds!
The associate here was very helpful. Good selection of mostly guitars
Great helpful staff.
Best music shop in FWB. If you want to buy anything serious a trip to Pensacola is probably a better idea.
I used to come here all the time I’ve bought strings I have had them fix my guitar and even bough a couple from them but I went in today to put a guitar up on layaway, and keep in mind I’m 18 and I have been playing guitar for 8 years and as of know going to school for music. And I saw this awesome killer less pual, and I asked to play it and they said “no” in a very rude voice, and I was just standing there cause they let someone right beside me play guitar. Then they sent me a voicemail saying it’s policy to not touch the guitar over 2000$ and I get that policy but I wish they would have told me in the store cause I was gonna buy it. But I’m not a kid who wants drama so I let it go. Idk if they thought i didn’t know what I was doing but it’s okay
The establishment was well kept and clean. Nice selection of guitars; however the customer service was NOT too “customer friendly”. Went into the store with full intentions of purchasing a bass guitar they had instock. I was completely ignored buy the service reps. Not even a greeting, but the couple that came in after me seem to attract all of the attention. Needless to say after 15 mins of standing directly in front of of the guitar i came to purchase, I decided to leave and purchase online at guitar center.
The couple departed seconds behind me with nothing in hand. I do not plan on going there again. There are better music stores to go to.
Note: Store location- 650 Beal Pkwy NW, Fort Walton Bch, FL 32547
