The customer service in this place is beyond great, they are always willing to help and clear up any questions with great knowledge. One of the best places in lakeland to get any musical instrument you need. I just rented a cello for my daughter and I was amazed at the variety of instruments and how helpful they were.
I usually do business with them at their winter haven store.
I stopped in to take a look at the lakeland store and was just as impressed with the staff and store as I am with the winter haven store.
This is my goto music store. There aren’t many in Lakeland and they have always had what I need. I have purchased instruments and had guitars repaired there. I am very happy with their service. The staff is knowledgeable and friendly.
Very helpful staff. But if you are looking for quality and price, Guitar Center is a better option.
They have very many wonderful instruments and how to books to go with them. And sometimes even others who will help you to learn
Hometown music store with generous school music programs. Rent-to-own/credit is a great option.
After buying a very expensive clarinet. They would not buy it back after was told they would when I bought it. And it was only used 4 months, so it was in the same shape as it was sold.
Went in there to buy a drum head because Guitar Center wasn’t open yet or I’d certainly have went there instead. EVERYTIME I’m in this store I get watched and questioned like I’m going to steal something. It’s a very uncomfortable environment. No other customer was in there yet, and as soon as I walk in, they’re all stopping what they’re doing and looking at me asking if I needed help, and I said “I’m just getting a drum head…thank you.”, and I wasn’t looking for 2 minutes, and heard another employee say “everything okay over there?”….YES GEEZ!!!! Can someone take a few minutes and decide what product they want!? Just because you’re looking doesn’t mean you’re plotting a GD theft! It’s a $20 drum head! Gimme a friggin’ break! And ya know…much to their surprise…I PAID FOR IT! Guitar Center sucks too, but at least they give you freedom to comfortably browse at inventory without being asked what you’re doing. There’s no excuse for that behavior. Innocent until proven guilty….not in that place, it’s guilty until they see otherwise. From now on, I’ll wait for Guitar Center to open. I won’t spend another dime in Carlton until they get the FBI…I mean, their employees under control…
Customer service didn’t know how to fi d piano music I needed to purchase.
3. JC’s Family Music
Address: 3250 Kathleen Rd, Lakeland, FL 33810 , Gibsonia , Florida , United States
Jeff was very helpful in getting my son a trumpet.
Very kind and helpful
They cater to beginner musicians, middle income families and band rentals for students . They are knowledgeable and friendly with attention to customer service. Nice little neighborhood shop.
Loved it….
4. Guitar Center
Address: 3165 US Hwy 98 N, Lakeland, FL 33805 , Gibsonia , Florida , United States
Customer service was excellent today,glanced around at a few new guitars. Selection has definitely improved. 5 stars for today, hopefully will continue.Stay tuned.lol
Excelente sitio para buscar instrumentos musicales muy recomendado buena atención encuentras buenos productos de segunda
if you are in to music. this is the place
Did not have much drum inventory
No fridge or microwave but the room was better than I expected stayed here a few years ago and I didn’t think I would come back but glad I did
Poor customer service considering it was full of employess (6) and we were the only ones there.
I went in to buy an acostic guitar. No one greeted me or anything. Just like I wasn’t there. I asked for help. A nice woman said she had to help other people. I asked a repair guy because I thought he was on the floor. He said he’d call someone. No customer service so I left. Very bad impression.
So they made plans to play a song together, came up with their own unique arrangement of one of the songs in his lesson book, and she accompanied him during the recital. He was so proud of himself and had fun performing! Their new location is great, too. We like to get there early to swing on the big rope swing before his lesson!
The voice lessons have been a game-changer for my singing journey. The instructor’s expertise and guidance have helped me become a more confident and skilled singer. I highly recommend these lessons.
My daughter had outgrown traditional music lessons, and at TR Music & Voice Lessons she reconnected with her love for music. She loves spending time here practicing, and at home she has gone back to playing the piano. So happy we found TR Music & Voice Lessons!
A professional and excellent guitar player, my teacher works around what type of music you like, your weaknesses, and finds the best way for you to learn. He is also very patient, and knowledgable in all types of guitar music.
I’ve been trying to get Sublime Guitars to contact me regarding returning a guitar for over a week and they are not responding. I have sent an email, left voice mail messages and have sent them 2 messages on Facebook. They do not answer the phone nor have they responded to any other form of contact. I’m still waiting on them to contact me.
A pleasure to do business with. Aside from their high quality products, they are genuinely customer focused. A rarity these days.
I love the solder less jacks! Great quality and a good price. Much better to buy direct from Blackbird.
Cool place, cool guys
The board I received was a little beat up. Was having a email exchange with the sales manager Casey. He just completely stopped responding and did not follow through on what he said he was going to do and replace the board.
10. Shaq D Studio
Address: 6910 US Hwy 98 N, Lakeland, FL 33809 , Gibsonia , Florida , United States
Very professional and patient with assistance with forms. Looking forward to seeing new products and keeping up to date on newest developments! Thanks!
12. Lakeland School Of Music
Address: 115 W Oak Dr, Lakeland, FL 33803 , Gibsonia , Florida , United States
My experience with Lakeland School of Music instructors was far less than desirable. After speaking with me and hearing my concerns, Shane (owner) was very understanding, addressed all of my concerns, and arrived at a mutual agreeable solution to the issues. While I lack sufficient time to review the instructors, I can say that Shane is obviously committed to the overall positive experience of the school’s students.
So far so good, my child is enjoying the lessons and everyone is friendly and helpful.
Chasity is possibly the best teacher I have had regarding any subject I have studied, patient, enthusiastic, great communicator. If you want to learn piano ask for Chasity!!!!!
This is a great place to be. Three of my children have been attending this school for nearly a year, and has progressed immensely. Ms. Emily teaches my daughter the viola, she is beyond patient. I couldn’t have asked for a more supportive teacher. Ms. Grace Bell teaches my son the piano, they made such a great connection in such a short time, she is what her name says… And my other son plays the saxophone and to this very day he misses Ms. Libby, his new teacher is awesome as well. The only thing I’d recommend is siblings discount, besides that I wouldn’t change a thing.
My daughter loved her teacher even if she wasn’t learning as fast as she wanted but that was on her, not the teacher. That’s why we decided to go even having 3 classes left, and your right 3 ⭐️is not enough considering your low prices and your amazing teacher.
Thanks for the clarification of the no refund policy.
Wish your business all the success.
13. Robert Phillips, Classical Guitarist
Address: 301 E Belmar St, Lakeland, FL 33803 , Gibsonia , Florida , United States
Heard your mini concert at Black & Brew, excellent work.
The November 2022 performance by Robert and Vladimir Tsypin was wonderful! Their selections were very pleasing and perfectly performed. The fine folks at Lakeland’s Beacon Hall Fellowship were most welcoming and hosted a fine reception afterwards so we could mix and mingle with fellow music lovers along with Robert, Vladimir and his dear wife. Thank you all for a very enjoyable afternoon.
This location has decent staff and good products. I’ve never had problems here with any of the workers, and the customer service is quick and painless.
The gentleman that helped me with the 4K DVD player I bought, was very helpful and knowledgeable………
The workers was every helpful , they was able to answer every question we had . A worker never left our side while we was going getting different things . One of the workers name James even helped us take very thing we bought out to our truck and helped us put it in
Nice place
Went shopping for a computer but found only the standard fare offered by any other big box store. Wanted a very basic computer without all the Shovelware computer manufacturers include. Suggest a small business computer shop to custom build if this is what you need. Staff was very pleasant and satisfactorily answered all my questions.
Customer service has gone down. Inventory is low. Geek Squad good people. Service fees very expensive!!
I been there I was ready to buy a laptop for my teen daughter but after waiting for an hour I decided to leave we wanted to have someone assist me because I got few questions we been told to wait 3 times even though they were not busy and when a new customer came they offer assistance to the one that came after…..worst customer service
Barely had any games in stock, employees were nice however
Geek guys didn’t show up for appt that was scheduled & confirmed a week prior. Going back for refund and will buy elsewhere
