Absolutely love this location! Mike and crew r very knowledgeable and friendly!! Thank u for helping Jayme get into her violin just before school starts!!
Friendly, knowledgeable staff.
A very friendly helpful staff and they didn’t try to sell me things I didn’t need.
This place is a great place. They are helping navigate being the mom of an orchestra student and it’s a task! They are so nice about helping me figure out what book I need to get him and what size chin rest he needs. They’re super nice.
It’s a good shop with kind staff and great teachers. But it’s missing some TLC. Cello bow options are limited and there’s this huge tent inside that is just in the way
Definitely not as friendly or helpful as the Power location.
This company failed to inform over the telephone that if you show up with the cash they will be ducting $50 cash out of your money as a deposit and after ending the lessons the store ” policy ” is designed to not give you your cash back and require access to your banking card and information to release your deposit. After over a week of the classes being finished the store contacted me to inform me that my $50 cash was at the store to be picked up as my refund for my deposit. After driving across town to go to the store I’m informed once I arrived that they can only put it back on my debit card which was never used to make the transaction in the first place. It’s already been over 24 hours my money has still not been relinquished to my account. I am an experienced musician and have had lessons in the past and by far this was the worst experience.
Horrible customer service! Teacher for piano was unreliable. We live so close to this place so we are disappointed
Scott did an excellent job on my 70’s Goya. New silk and steel strings, and a very thorough set up, and cleaning, with a complete report as to her condition. Now she really sings.
5. Hammer & Strings Music Conservatory
Address: 610 N Gilbert Rd #400, Gilbert, AZ 85234 , Gilbert , Arizona , United States
My elementary school children are learning the cello and piano. Both have such fun and learn so much each week. My fifth grade child studying the cello has Ms. Melody as his teacher. She is perfect for him in her friendly and calm approach. He plays with so much more confidence now. Mr.Yuri is my other child’s piano teacher. My child came in with no experience– only an expressed interest in learning piano. It has been amazing to watch Mr. Yuri teach my third grader from the ground up. In a very short amount of time, he is reading music and has “songs” that he loves to play at home for others. Both children can’t wait to show us what they’ve learned each lesson.
Dr. Hunter inspires excellence in her students by example, with her positive and creative teaching, and through the extensive methods she has learned over her years of education and performance in music.
We truly feel blessed to have found Hammer and Strings! Our son’s violin teacher Ms. Hannah is absolutely outstanding, we just adore her! Ms. Hannah is an incredibly accomplished violinist and her ability to teach at a level my son can understand, combined with her sweet personality, and sense of humor has made learning the violin such a joy for our 8 year old. I am amazed at how much our son has learned from Ms. Hannah in less than 2 months. The opportunities provided by Hammer and Strings and Ms. Hannah have been more than I could have hoped for.
6. Music & Arts
Address: 3755 S Gilbert Rd #108, Gilbert, AZ 85297 , Gilbert , Arizona , United States
Had a wonderful experience. Luis was patient and friendly, to his credit the decision to buy a Yamaha acoustic was easy. A fine choice for beginners. I will be back for upgrades.
If I could give more stars I would. We came in on 9/1/2019 and we were helped by Tyra S. My Sister in Laws son threw a ball at my daughters Violin the day before and busted all the strings. Tyra was able to help us find the strings and she was so incredibly kind to re-string the violin and tune it. She took a very stressful situation for us and made it better. It was probably a small part of her day but it made such a difference to my us and especially our daughter. Thank you Tyra!
I stopped by to look at a saxophone case that I’d called upon earlier in the day. They had set it aside for me to look at and were very helpful. Great price on the case, so I purchased. Only knock is they are a chain store, not a local business.
Worste place ever to rent from. Oh sure the employees appear to be helpful but are not! We built up a $700 credit and wanted to buy a flute. The nice employee said she would help us find a flute but kindly waited until our credit expired so we would have to pay full price. Yes, we went to the manager but her e-mails are so out of date and disorganized that she couldn’t find us an answer. Oh, and based on their reviews they pay to have the bad ones removed. So, I’m sure I’ll still have no resolution on my issue and no one will be made aware of how they like to wait until your “credits” on your rented instruments have expired. Shake my head. Unprofessional. Unhelpful. Unresolving. GO TO ANOTHER STORE!!!!! 1 star is generous.
Would not pick up rental from school. I had to drive over an hour away to return the instrument. Which took me 2 extra months after school was out because it is so far out of my way! I was told I had $180 credit to apply towards purchasing but that credit is only good towards the suggested retail value of $430. They sell it in stores for $230. I paid $250 to rent it. Extreme waste of time and money.
I come and park on the south end the last four times. There has not been any carts to take into the store on that end. I let management know four different times. I am an ADA customer. Nothing ever happens. The management doesn’t care about their customer. Service with stock is really bad now at this store. I will not be back shopping at this store. I’ve been coming to the store since 2008.
7. Air Guitar
Address: 1566 S Higley Rd, Gilbert, AZ 85296 , Gilbert , Arizona , United States
This place has it all and it’s suited to me a health nut with a passion for coffee and a need to have a place to take my kids and allow them to choose snacks. I’m obsessed!
Open on Christmas Day – great for us out of town travelers. Really great vibe – clean outside bathrooms off the cool patio seating area. Yummy honey hot pepperoni pizza by the slice. Lots of unique soda flavors. Packaged sandwiches, ice cream cones by the scoop, large variety of food and beverages. Love this place!
4 years or less this place will be closed
I originally had a couple bad experiences here, but I feel like they’ve gotten a lot better. They have a nice lime green La Marzocco espresso machine. It’s no third wave coffee shop but it’s a nice alternative to Starbucks, although I’m not sure about the Wi-Fi. Pizza is ok but not substantially better than any other gas station.
Place is great and all for what it’s marketed to be. Trendy and overpriced but it’s fun for a quick bite. The music deserves -5 stars, extremely loud, even outside. I can’t even hear the person in front of me! And the music selection is horrible, too. If they know what’s good for them, they’d switch genres and lower it like 10 decibels down.
Some lady here very passive aggressively accused me and my kid brother of stealing after we made purchases separately. All we had bought was a bag of chips each and they were stale and overpriced.
interesting selection but quite overpriced for the non-luxury items.
Just missed the mark on being what’s needed around here and being a cool little neighborhood market. The groceries are grossly overpriced where you’re looking to pay 2-3x as much for any item you can find a 10 min bike ride away at Fry’s. Hell, even Whole Foods is cheaper than shopping here. The produce section is anything but, unless you need an old banana or small package of berries. They probably should’ve focused on a little more sq footage of the building and not as much parking. The only good thing they really have are the specials on Tues. and Wed for sushi and pizza respectively. And also the beer and wine selection is good, but again you’re going to be over paying for everything.
8. Rock This Town Records
Address: 732 E Warner Rd #101, Gilbert, AZ 85296 , Gilbert , Arizona , United States
Great local record store. Nice selection of new used records with regular additions. Owners are very nice and helpful ordering anything they don’t have in stock.
Love that the used $3 vinyl is all alphabetized
Smaller selection but it’s all the records you actually want.
9. The Grand Piano Store
Address: 1166 S Gilbert Rd #115, Gilbert, AZ 85296 , Gilbert , Arizona , United States
I purchased our families first grand piano from Jeremy at The Grand Piano Store and I can’t say enough about the amazing experience we had! When we started we didn’t even know what we wanted and Jeremy did an amazing job helping us navigate this decision and ensuring we got what we wanted in a price range that worked for our budget.
There are many piano stores between where I live in the Phoenix Valley and The Grand Piano Store but I am confident that the buying experience we had and the value we got couldn’t be matched anywhere!
Very helpful and knowledgeable.
I stopped by the new store yesterday and it’s beautiful! I’m not in the market now but the show room is so nice and they have such amazing pianos I couldn’t help myself. The prices seem to be so competitive I felt like even I could afford the one I had my eye on. Super friendly, knowledgeable, and professional sales guys as well. They went out of their way to answer all my questions and spent as much time as I liked even though they knew I wasn’t going to buy right then. They have my business when I do, that’s for sure!
10. My First Piano
Address: 1166 S Gilbert Rd #113, Gilbert, AZ 85296 , Gilbert , Arizona , United States
MICAH is the MAGIC MAN…he can play you into Heaven, and is super knowledgeable about ALL things keys!! Save yourself the trouble of shopping around, like we did…just GO TO MY FIRST PIANO…where the customer is the ONLY priority!!
I absolutely LOVE my Yamaha…and it’s a gorgeous piece in our living room. The selection is plentiful, and they take great pride in their expert delivery crew. To be honest…this will be not only My First Piano, from them, but, undoubtedly my LAST!!
This store is great. They have friendly and helpful staff and a really affordable system for families that want to try out a piano but aren’t sure they want to buy one yet.
It can be overwhelming shopping for a piano, especially shopping for your first piano. I had done some preliminary research online so I had an idea of what I was looking for but was still very lost once I got to the store. We were greeted by Micah – he was very patient and took us through the various types of pianos that would fit our needs. He also played the piano really well so we could hear how the piano sounded. He ultimately helped make our decision to purchase a Clavinova CLP-745 and we absolutely love it! Thank you Micah and My First Piano!
We bought a nice playing used Kawai upright for my daughter to continue practicing on through secondary school, and paid above market price for it. After getting it delivered, we discovered some questionable repairs had been made to the case hardware, so we had to pay for our technician to perform proper repairs. We also had to have some voicing done. These were repairs that had been misrepresented as had been corrected when we purchased it. Over eight years we had it regularly tuned, as well as equipping it with a humidity control system. Unfortunately, when we needed to sell it, we were given a low ball repurchase price, even though we were former customers. I would not purchase from them again.
I have to admit, very friendly customer service……However I cannot recommend this store. I bought a new Yamaha Digital Piano and it has a speaker issue. My First Piano does the warranty work. Bad news is good luck with that. I have tried for two days to get in touch, but they never answer. You can leave a message for callback, but that can take several days. Only option is drive to store and talk in person, even that can take an hour. Just one person in store most times, so you have to wait….just to speak with them. I would seriously consider purchasing your piano somewhere else.
Just an update…..it has been several more weeks and still cannot get any help with warranty work which this store promised to do. Now reporting to BBB
I am a piano teacher. Worst service. they are spoiled. I don’t trust spoiled people. It is important to be kind to the customer. I will never try again. very spoiled people. Look for other services.
DO NOT EVER USE!!!THEY WILL NO SHOW!!
I needed my square grand piano moved from Arizona to Utah. I called over a week in advance to set up a crew to load it into my trailer. I spoke with Mike..
The date the piano was scheduled to be moved the 9th of june 2017. I called at 11:30 am on june 8th 2017 to confirm it would be moved into my trailer. Again Mike assured me there would be no problems, he then said they would arrive between 8 am to 10 am the 9th of june 2017.
I travel the 11 hours from Salt lake city to gilbert AZ.
At 9:40 am on june the 9th of 2017 i receive a call from Mike.
He stated they are unable to move the piano. They dont have enough help…. and are not really set up to move square grand pianos.. I asked if i could help, Im 30 and strong guy, he said no. I stessed to him that i just traveled down for this and he didnt seem to care. I asked if we could reschedule for the next day?? They were unable to because they were booked.. Fuc* this company. I finally got it moved into my trailer. No help from any piano movers.
OH btw the movers in Utah got it moved in to my house. Just 2 of them. UP 10 STEPS!!! they were about 5’9 165lbs..
This was such bullshi# what they pulled.
11. Guitar Center
Address: 1652 S Val Vista Dr Suite 118, Mesa, AZ 85204 , Gilbert , Arizona , United States
They always have what we are looking for. Prices are a little higher than Amazon, but when you need it now, it is worth it.
Folks were fineI asked if they had a boss Katana 50 Mach 2 in stock.They said yes I drove down I bought it. This is guitar Center what do you want?We’re flying I ask for what
Usually love guitar center, especially this one. I also understand guidelines due to corona. They had two employees on their lunch break in the accoustic room playing guitar, not buying anything. And their limit for that room is two people. We waited 20 minutes and still couldn’t go in there. Well, you could’ve had a pretty nice sale on your hands but you lost us.
Do not shop here. Went in to buy a drum kit. They require masks still even though anyone who wants a vaccine has been able to get it for a little while. In other words, they subscribe to the kabuki theater that is mask wearing today. I’m not going to wear a mask to protect those that decided, in their infinite wisdom, to not get vaccinated. That’s their problem. GC is free to demand masks but I’m free to give them one star and not buy my drum kit there. When they decide to treat me like I’m vaccinated, I might be back. And I might change my rating, then, too.
Pretty unfriendly staff
12. School of Rock
Address: 885 E Warner Rd, Gilbert, AZ 85296 , Gilbert , Arizona , United States
My son has been a student at School Of Rock for several years. You will not find a better music program in the valley! There are so many things I love about School Of Rock…….
I love the camaraderie that the kids feel with one another in the performance group. I love the passion of the teachers and how they truly care about the kids. I love the confidence that the program gives to each and every kid no matter of their skill level. And most of all, I love that my son feels that School Of Rock is his home away from home!
I love this place. I am learning to play the guitar quickly. The people are great.
My son has been going to School of Rock for almost 3 years. He absolutely loves it. His guitar lesson teacher is really awesome and nice, the entire staff is supportive and knowledgeable, and the communication level is . Love that there has been schedule flexibility as needed when our son’s school schedule has changed. The performance groups are really fun too. He can pick a show he wants to do and then take a break the next season if he wants. If you’re thinking about trying out this music school, do it. It’s worth every penny.
Not open half the time , do not recommend Dylan as an instructor
Seam like nice folks there.
Many of the kids at this school are disrespectful little punks! Last night during one of their performances a group of them decided to yell profanities and insults at my 12yo son and my husband. They even took the ping pong ball my son was playing with and threw it away so he had to go chase it down. While calling him names. The teachers and parents sat there and allowed it to happen. I would use caution allowing your child to spend time with the kids there.
Some of the kids are very disrespectful. They have no manners. I would never let my kids interact with this group
13. Euphony Sound Studio
Address: 517 S Honeysuckle Ln, Gilbert, AZ 85296 , Gilbert , Arizona , United States
Excellent Violin Teacher. Many years of Experience. Works well with youth and teenagers.
Christy is a wonderful volion teacher, her knowledege of music and the vilion is amazing. Our daughter has jumped leaps and bounds with her private lessons. We have been attending her for almost 2 years and have been pleased with the time and energy she deticates to teaching our daughter. I know she does panio as well and I am sure she is just as fantastic .. She is easy to work with and offers make up lessons which many private teachers don’t. Please go check her out .
16. Jam With Jimmi T
Address: 1375 S Hazel St, Gilbert, AZ 85296 , Gilbert , Arizona , United States
Jimmi T’s mastery of the guitar is evident from the very first lesson. Of equal importance is how much joy it seems to bring him to watch his students learn and grow! I would recommend him to anyone looking to enjoy learning how to play the guitar!
We really enjoy lessons with Jimmi – he’s great with kids and my daughter enjoys her lessons.
Excellent instructor!! I have learned so much in the short amount of time I have been taking lessons! (6 months). I highly recommend him!!
17. Milano Music
Address: 38 W Main St, Mesa, AZ 85201 , Gilbert , Arizona , United States
First class customer service and the widest selection of all musical needs.
Very helpful! Went out of their way to look at an amplifier we brought in! Best music store in Phoenix!
Amazing customer service, we just rented our 2nd instrument from there (always used Allegro before they closed Peoria location)
This place rocks. They have amazing staff and great deals on everything.
Needed a quick item, walked in, asked for help and was out the door with what I needed in less than 10 minutes – farther than my closest music store, but definitely my preference to drive and get what I need!
Quite helpful, but pricey. Gave them my business but could have done better on – line.
RENTER BEWARE! Their “equity program” is worth Bupkes, Nada, Nothing. Only if your child elects to play with the same instrument when you terminate the contract. The instrument you “buy” with your equity is NOT SALEABLE.
Invisible Staff
You and your wife are disparaging people, I can’t believe I listened to you story about your decision to make he you wife after a surfing trip. Man, I was right to think you would operate in bad faith
18. Brindley’s Music Center
Address: 836 N Arizona Ave, Chandler, AZ 85225 , Gilbert , Arizona , United States
Super helpful & the worker helping me was very nice & knew what he was talking about! Haven’t been here in years but came back & it was a very pleasant experience!
Hello all, I took my guitar into the shop to get a tune up and the team went above and beyond and I am very impressed with the finished product. Thank you!
Extremely friendly, family-owned, and expert service. My go-to place for all my guitar needs.
Good music store for those looking for something specific…not much to look at for those who want to look around or window shop (especially for drum equip). Other than that, it’s a good local music shop. They used to make their own brand of drumsticks, which were GREAT, but last time I went they said they no longer make them. Bummer!
They are wonderful people and always take care of their customer by heart.
This place is cool. Ppl are nice. IN THE HOOD IM LIKE PRINCESS DIANNA!!!
-Ice Spice 687:927
Called to inquire about an instrument. Owner laughed at my question and was extremely rude. He didn’t answer my questions, and refused to give any useful information.
After more then 10 months taking lessons a the place, and incident where the owner Bruce, disrespected my 11 year old for just looking at around the store just show what kind of service this place have. Extremely disappointed with Bruce, going back there no more. I’m sure there are other places with better costumer service.
My guitar teacher was the best, so sad situation here.
Communicated with them over offerup. They instantly got rude and snarky when asking about trades. Don’t know if it’s the owner or just a social media person but totally unnecessary treatment of a potential customer
I like coming here I always find what I’m looking for the atmosphere is amazing the service is exceptional aswell the people are also super helpful I found after looking for a awhile legend of the first at a even better price than ebay and Amazon put together I will definitely continue coming back for more
Decent record shop. Mix of new and old mediums… but mostly new. If you’re just looking to generally add to your collection this is a good place to start, but if you’re after vintage vinyl you’re more likely to strike out.
Lots of other extras like merch, games, figurines, toys etc. little bit of everything. More of a modern day record store than a hole in the wall shop where you can dig for vintage gold. Still fun to look around though!
Great selection of records to choose from, including some harder to find things.
Nice friendly staff, good prices, amazing selection!
It’s okay
Firstly i want to say that the first 2 times i went to this location were great, the two employees i dealt with were phenomenal, friendly, and helped me get a good deal on some items. (Blonde tipped hair and black hair all i can remember) (i wish id have gotten names) Now this third time is the reason for the negative review, i had asked one of the guys about some pricing and he was straight out rude with how he responded, i understood the answer but the delivery was poor. Then after parusing a bit i asked for an item that was in a locked case from one of the other guys (guy wearing a mask with long hair) he came over and got it then brought it to the counter. Now, when i was looking at it through the glass it said 15 dollars on it with a yellow zia sticker, i even mentioned that “for 15 bucks my kid will love it!”
But when i went to check out the item was 30. I said oh wait, isnt that supposed to be 15?
To which he showed the box (that was conveniently under the other item i was buying) without a 15 dollar sticker all of the sudden and said, oh it must have been for (insert random item here) it was not. The sticker was ON THE BOX OF THE LOCKED UP ITEM UNTIL SUDDENLY IT WASNT IN MY EYESIGHT ANYMORE.
that made the decision not to buy it pretty easy, and at this point after spending over 300 dollars here this week i dont think i will be going back.
Which really sucks as Ive been going to zia since i was a little kid.
Also if the response to this is going to be the same old cookie cutter response, dont bother.
The female cashier that helped us was rude. She had horrid customer service skills. The stores policy for new vinyl is that if returned for damage that they will give you the used price as a store credit. I paid $28 for a new sealed vinyl that didnt fit on the turn table, so i got a used vinyl credit for my refund. Yeah, that was a whopping $15 in store credit. The refund policy is not on the receipt like most reputable stores, instead it is on the wall at the store. You need to train your staff to offer better customer service and your refund policy sucks!!! Be ware. If you have any pronlems with the product you bought, you have a fat chance of being treated with any sort of courtesy and kiss your money good bye. I will not return to this place. I recommend you stay far away!!
