Very friendly fast and efficient service! I love shopping local
Very helpful.
Excellent Quality of both service and instruments.
Fast and friendly service
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
trying to reach the store for the past 5 months. they are not responding to email or phone call. The phone service is also disconnected now.
we are left with no response and no refund.
STAY AWAY from this company! I rented a cello early 2019. We returned the cello in Aug 2019 and are still getting billed for it! I’ve called and left messages since no one picks up the phone in the Milford office where I rented and returned the instrument. No call back and monthly payments for the cello are still getting charged off my bank card. Had to file a complaint with my bank to stop payments. Terrible terrible business practice!
3. Occhinericustomguitars.com
Address: 48 Douglas St, Bloomfield, CT 06002 , Hartford County , Connecticut , United States
Our competitors think writing bad reviews is the best way to earn a customers business Buyer beware
Great service.
Everyone is helpful.
They have rare vinyl records.
First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.
Went in to sell my cello, the woman that was working there was amazing and very professional. She had to call the owner to ask about the selling price. He had her look up what my model last sold for on eBay (it’s 2021 my dude) and there were no matches so he had nothing to go off of. I paid $1400 for it, I was looking for around $500. He wanted to give me $50. An absolute joke. I’m not looking for top dollar but I’m also not looking to get completely ripped off.
Was a dj for 30 years and bought and sold equipment all over Ct . I stopped in at lasalle music in east hartford it was a nightmare . Equipment from the seventies store a mess and the staff looked like a Grateful Dead fan with colored hair . So glad I moved on with my teaching at a high school
Sent me a different accordion with no straps and a case that should of been thrown out
5. Autograph Pros LLC
Address: Hartford, CT 06105 , Hartford County , Connecticut , United States
Wow they had a tree branch Intrument in no building no a bird and a squire was working where is it
6. Aquarius Music & Accessories
Address: 858 Albany Ave, Hartford, CT 06112 , Hartford County , Connecticut , United States
Assessment: ★★★½☆
3.8/5 based on 6 evaluations.
Reviews
great vibes
Love it
Great place for good music, unique t-shirts & Jewelry and essential health care items such as shea butter, cocoa butter, natural toothpaste & deodorant.
Randell is very fair and personable. Also very informative. The “shop” is inside a home.
Great restoration of my 100+ year old violin. Very professional, precision work, excellent communicator! !
Randell has my full confidence in his craftsmanship, knowledge, and integrity. I always enjoy speaking with him and I learn something on every visit. Recently, he did an extensive repair for me on a violin that came out absolutely beautifully.
Randell Reid is a skilled luthier and and master craftsman. He is knowledgeable and passionate of his craft, but has been extremely difficult to contact. I visited his shop in order to obtain an appraisal for an instrument I was trying to purchase from the Hartt School. I had to obtain copies of the document from the selling party, the school, because he had not responded to my emails or calls for several weeks. I recommend him to anyone looking for repairs or maintenance services, but I suggest establishing a strong line of contact with him in order to avoid any unnecessary waiting.
10. Music & Arts
Address: 50 Main St, East Hartford, CT 06118 , Hartford County , Connecticut , United States
A great store. It is well stocked and organized. The staff is friendly and helpful. They both rent and sell instruments. They also do lessons and repairs. We have now bought two instrument and rented 4 from them and would definitly go back again. We tried the Glastonbury School recommended service and it was a mistake. These guys ae are local and awesome. My highest recommendation.
Got just what I needed! Customer service up the wazoo. Am I royalty?
Cool place, very expensive
Good selection and price
I recently went to the Music & Art store and asked about my child’s school instrument payment plan. We leased the instrument two years ago; but due to COVID-caused remote schooling and summer breaks, there was little use of the instrument despite monthly charges including insurance and fees.
The store manager told me that I can pay up from lease to own, but refused to give me the payment breakdown, saying everything “in their computer”. When I asked for my contract copy, he didn’t have it. I remember the contract sent from the school was very complicated with different group plans and unfamiliar billing terms, and the store ended up filling up the paperwork over the phone for us. The contract has carbon copies and the store told us they would send us our copy but never did. Now they were telling me that they didn’t have the original copy of the contract for me either.
I decided to pay up the rest to own the clarinet. Just be aware that the receipt won’t have details of what portion is for the instrument and what is for insurance and fees, and no information about the original price and the final total payment. I ended up paying more than $200 just in insurance and fees up to now. I also found out that I had overpaid >$500 for a beginner instrument that the store billed for an intermediate model, as I compared the market price for my exact model. Since I don’t have the pricing info. nor the contract, I cannot really do anything at this point.
I have since found other online complaints against Music & Art regarding the rent-to-own school instrument plan. The lack of transparency and their practice of overcharge and under-report seem to be common experience of their customers. I feel that there is an element of complacency on the school and parents ends since the service is “for our children”, but where is the accountability?
This store was not respectful of my time or my commitment, and I cannot recommend this business to others. As busy professional with children making the commitment to return to regular practice was a significant dedication of my time. After discussions with the staff at the store we found a time and an instructor who would work for me, and with my schedule. At my first lesson the instructor was surprised to see me (although my name was on his list) and I said “I didn’t know a new student was starting today.” and “I don’t really play Bass that much…”. After a lackluster lesson which I was willing to write off as a miscommunication, I returned a week later only to find that the instructor had scheduled over my time with a different student. The staff confirmed I was on the schedule for the day. I promptly asked for my money back, including the new student fee. The manager kindly returned it, but that was the ONLY redeeming thing about my experience. All in all, this wasted about 2 hours of my life.
Rented a saxaphone for 2 years. Summers were free. Returned the sax in the fall and was charged for the summer. 300$ which is the yearly rate. No notification or change of contract. Its a scam. Free summers not part of the contract, just a gift to you until you return it. Hours spent on hold to corporate as the local manager has no power.
11. Orjajo Karaza Music
Address: 125 Shultas Pl, Hartford, CT 06114 , Hartford County , Connecticut , United States
The best drum store in the New England area. Great customer service and amazing family feel.
The best place to go for percussion. Smiles, service and happy to see you, just like the old days. This is how the shopping experience used to be. Super knowledgeable and helpful.
Not a new drum shop by my score. There was only a few drum sets and 1 was up in a back room. Looks like it is dying. Lots of used stuff but it is by no means what Art had in Manchester. I can’t see how they got so many 5 star ratings.
13. Windsor Music Centre
Address: 95 Poquonock Ave, Windsor, CT 06095 , Hartford County , Connecticut , United States
Wonderful customer service! I believe it was the owner I was speaking to, said they’ve been a family business for 65 years!!!! And for good reason!!! Knowledgeable, helpful, and very friendly. Grade a experience! Will be back again
Great people and Gene is an amazing guitarist & teacher!
Great guys my son is just starting to learn how to play instruments his friend damaged his brass and they where able to take care of everything and had it back the next day in time for him to have it at school for music class
It’s okay.
Nice guy and great service so far!
terrible repairment
Not bad.
Rented a violin during 2012/2013 school year. Throughout the school year violin needed numerous repairs, therefore, I did not rent from them the following school year. Low and behold as reviewing my bank statements I noted a monthly charge from them. Upon calling and speaking with “Joe” I was told that even though the violin was never returned to me after the last repair, I did not officially return the violin. and the charges can not be or won’t be refunded. Duly note that the violin is and has been with them since June of 2013 and the owner acknowledged this fact. I now know why they were not listed as a rental place by the school system. I would never buy from them again or refer any business their way.
Knowledgeable, helpful, and enthusiastic staff, can’t wait to shop here
Lessons are awesome with even better teachers. Bought a real nice epiphone guitar here for a decent price.
An error in judgment when I decided to place an order for them to send out my two guitars I STILL to this day can’t string myself worth beans. Decent store for the most part but what really got me sore was the fact that the clerk said that they send their instruments out to a repair tech in E. Hartford but then found out that for whatever reason they have to send the guitars to a tech in BOSTON and the woodwind and brass instruments are the only instruments they ferry back and forth for repairs to EH. Misleading and wonder if it were intentional or whether or not someone else over there neglected to tell him that the different instruments get repaired at different locations. Not my fault I didn’t get the right info but certainly my fault I opted to not take my precious guitars back before the start of business last week so I could either try once again to string them myself or have someone else nearer to me I’d forgotten momentarily about do it for me instead. Ideally I’ll see if I can learn the proper way to string them from now on to save on the cost and also to not feel helpless and at the mercy of someone else whose repair shop happens to be out of state yet.
I really don’t like there! The drum teacher charged me for 3 times but only want to teach twice! The attitude of stuffs were not nice either! So horrible!
The rude little slug working there was too bothered with his piano concerto to help us. Apparently, going through a whole rigamarole online is now “easier” than just showing up and renting what you need. Yeah, we won’t be coming back. Thanks!
The details pertaining to the boxes in and around the location are not what I am interested in anymore. Absolutely in poor taste to remove something biodegradable without thinking. I’d give it a 5 star if the app let me!
18. Drumsunlimited
Address: 31 Warren Ln, Windsor, CT 06095 , Hartford County , Connecticut , United States
We love our new Ritmüller medium grand piano! We had a great experience ‘test driving’ pianos with Shawn and his staff. Shawn is extremely knowledgable about piano design, construction, and restoration, so you know you are in good hands. He can answer any question big or small about pianos and makes sure you feel comfortable with your choice. The experience was very pleasant – low key, no pressure. The showroom is a pleasure to visit. Delivery and removal of our existing piano were both prompt, and expertly handled. Would definitely recommend Shawn’s Pianos and Ritmüller if you are in the market for a new piano!
Shawn and his crew brought our neglected piano back to life! It was a pleasure to see the joy and pride Shawn and his staff took in making transformation! What a gift to us!!
Not for students. Too expensive. Nontheless, nice attentive staff.
20. Martocchio Music
Address: 1 Massaco St, Simsbury, CT 06070 , Hartford County , Connecticut , United States
