Mike at Pete’s is unbelievably amazing! I drive all the way from south Temecula just to have my guitars set up and strings changed. He treats your equipment as if it was his own. When he’s done with my guitars, they look and feel better than they did brand new. His customer service is second to none. If you have any music or instrument needs and you are looking for great customer service, someone that even takes time to answer the stupid questions and makes you feel like the most important customer, you have to go see Mike. Just an absolute class act!!!
I purchased a Fender Stratacoustic acoustic/electric guitar about 10 years ago from Guitar Center but it never played well. Recently I looked up local music stores and guitar shops and found Pete’s Music in Menifee CA. I took my Fender in and the guitar tech, Mike, set the action and intonation and installed a new set of strings. I could not be more impressed! My guitar sings! Excellent work Mike at a truly fair price! I’ll see you guys again soon!
Great place to go to get an Ukulele repair. They didn’t over charge me to file down the nut and the saddle. 25 dollars. Guitar center was trying to charge me 75 dollars. Take your guitar and ukulele to Pete’s.
I had some questions about a guitar repair on 9/23/14. I called to talk with Pete but he was not there. I talked with someone else about the needed repair. He couldn’t help me and when I tried to get some more information about when Pete would return he was non-helpful and then he told me that he had “a room full of customers.” Or in other words, this phone conversation is over. Am I not a customer? Just another employee filling a seat over there. I gave 3 stars for my rating only because Pete is awesome, but my experience with his fill-in was in complete contrast to working with Pete.
I’m so glad they got rid of “Dr. Evil.” It was the best decision they’ve ever done in my 20 years of coming here. Buying guitar strings from him was like pulling teeth. I heard he was eventually assaulted, which is unfortunate and kind of reflects on the managers for not getting rid of him sooner.
The bearded gentleman that replaced him is worth his weight in Gold.
Give that man a RAISE. He deserves it.
In a era when local music shops are hard to find this one is a gem. Great service, great staff, fair prices. Their guitar techs are top notch and extremely reasonable…
Very obnoxious dude
I cant say i have been to alot of music stores but this is defiantly one i wont be going back to watch out for the middle age bald guy. Literally the rudest most obnoxious man i have ever met in my life. DONT GO
Done
5. Risk
Address: 25450 Briggs Rd, Homeland, CA 92548 , Homeland , California , United States
Good service and great prices…perfect to find little knick knacks
You can find anything here..and the owner came out helped put my plates on..
Going back cuz they have a Nacho Libre framed picture! Need it!
Buy fence wire
Good place
Strange collection of a million odds and ends. Have all day? Then enjoy yourself
Go visit Rolly, Phillip,Olga,or Javier, all willing to help you find what your looking for, easy access and lots of items to check out, family owned for years, great people.
Too expensive in the people follow you around like you’re going to rob the place
muy agradecida con el trato de la vendedora habla español y te orienta con lo que tú necesitas
Very friendly and eager to help staff, took my daughter to get a violin and they helped her pick it out, tuned it and everything! Definitely will return!
Great music store in Hemet right in the downtown area. Good selection of guitars & bass guitars. I just wish they had a larger drum section with selection of snaredrums & cymbals.
Record selection is hit or miss but ever growing and well priced
It is a good store owned by good people. Staff is friendly. New location is nice with four booths being developed as quite rooms. The store is still in development, but is a good place for good equipment and no BS. I am sure it will be at 5 stars in no time. Prices are very reasonable.
This is a very nice local music store, but it is also a very arrogant and unfriendly place if you do not fit their desired profile. I wrote the owner before posting an adverse review, no response. Too bad, but they are the best excuse for not supporting local business.
Terrible place. My son took 2 of his beloved guitars for consignment sale. Every time he called to check on status, it was a different excuse as to why they had no time to answer his questions, or just said they were too busy and would have to call him back. They have NEVER called back. My son went last weekend to pick up his guitars, only to be told that they were SOLD!!! To who?? My son never received a penny!!! Ripoff!!! He was told the manager would call him right away. He’s called every single day to get restitution, no manager, no contact whatsoever!!! They sold his guitars and kept the money!!! Scam artists!!! DON’T DO BUSINESS WITH THEM!! DON’T TRUST THEM WITH YOUR GUITARS!!!
Over priced on everything…service has gone bad
13. Valley Music Center
Address: 809 E Florida Ave, Hemet, CA 92543 , Homeland , California , United States
Excellent music instruction here! I totally recommend DJM!
Heidi is an encouraging as well as objective voice teacher. She explains techniques carefully and thoughtfully chooses challenging pieces to help improve your voice as well as musical knowledge.
Really friendly service and made excellent recommendations.
I got nice music and a new bow for my violin! This store is great for all musical needs!
I went to the Master Musician on the spur of the moment; I needed my bari sax neck recorked. They were able to get the job done while I waited and the price was great. I also took a look at their accessory offerings; they have a good selection of reeds, ligatures, and other items for woodwind players.
Customer service was great, but products were out of stock without knowing the next restock date or available only online.
Very good service.
Great place to go for all your musical instrument needs! Friendly and knowledgeable staff, wide variety of services. However, I would lean away from buying any brass or woodwind instruments from them, as their instruments are poor quality and tend to break rather easily.
We had NEVER owned a violin in iur lives. My daughter wanted to try the violin and the instructor suggested renting to own at this stoee. We rented 1/2 size supposedly new rent to own ( BY the way my daughter maybe played 3 weeks and both even that much on that violin) when the teacher said the violin was too big and we needed to exchange for a 1/4 size. When we exchanged the tech told us the bow was not it, and when we returned he did gave us a crapp bow that really lookes like it had been used for MONTHS and he told us that came from our box. Like i said, we NEVER owned violins before. Now we have a basic worthless bow back. And by the way. The bow that came with the 1/4 size does not look new and did not come wrapped in plastic. Just to be written somewehre so when we return you will not accuse us of returning something that we did not. Buyers beware and take pictures of what you rent/ buy or return.
Rented instruments there and throughout the year were good but then I was charged when I returned them by mistake. I have been calling them for a refund and have been unsuccessful. Spoke to the store manager Kirk and was told he would send another email when he had sent one 4 days ago and did not get a response. He was careless about the customer and did not consider my frustration with the situation. It should not take almost 15 days for this still not to be taken care of. When I addressed him about the situation and asked to talk to his boss, he stated he could not give me her information and to call the call center myself. Absolutely unacceptable the type of customer service I have received. I would not recommend this place to anyone.
Horrible customer service, Managment and corporate. Have been owed $280 for a refund for 3 months now and have got the run around from Kirk the store manager, Samantha the district manager doesn’t answer or return calls. Can’t do refunds at a store level according to them but corporate says to go to the store and they’ll handle it. Have left over 10 voicemails with Samantha and received 1 call back stating the refund would be processed the week of September 19th and October 21st and no refund and no call back from anyone.
20. Bertrand’s/Pete’s Music
Address: 28780 Old Town Front St, Temecula, CA 92592 , Homeland , California , United States
I’ve been going to Petes for years, great reasonable prices and and knowledgeable staff
Excellent service! New to guitar, and they helped me out a lot!
Bertrand’s music has been extremely helpful with getting my daughter started with the Clarinet. Whether in store or on the phone, I have always been impressed with everyone’s knowledge, friendliness, and willingness to answer questions or help us troubleshoot problems. Logan was especially helpful when it came time to purchase our first clarinet. Highly recommend!!
Small shop, new owners changing venue from mainly rock & roll instruments to more classical / orchestra type. instruments.
Honest owner who does the right thing
Pete helped us tune our auto harp.great service.
They seemed nice enough, but it turns out they either didn’t know about violins or weren’t honest. We wanted an intermediate violin and they ended up selling us a beginner’s violin that they said was intermediate. The price we paid for a used instrument was almost as much as some of that brand sells new. Now that we have learned more it turns out we could have bought a similar violin for about half what we paid. Make sure you already know your instruments and prices before you walk through the door.
An employeefrom this store stole my CC information and charged over 200 to it. Filling charges against both parties.
