Fantastic place in every way. Amazing selection of instruments with the best pricing I’ve seen, great service, Guido and staff are wonderful folks to deal with. Two of my favorite guitars in my collection I have Guido to thank for. Highly recommended!!!!!!
Best Guitar Shop in Arkansas. Not many left that Buy, Trade, Sell, Lessons & Repair. Guido’s shop is a Musician’s haven. Owned, & run by professional working musicians.
Great service and reasonable prices.
Does anyone know if $5 is a fair price for two plastic bridge pins we bought here? We also bought a string which was extra, so the total was well over $5 according to the receipt, which I kept. Seems like you can find six bridge pins for $5.99 online with free shipping. Wondering what the price for a full set of six bridge pins is at this store? I’m guessing $15? Just asking… (update Jan 10, 2019: Big Event on Grand sells bridge pins for 75 cents each, as opposed to $2.50 each at Guido’s.)
I bought a 1949 Gibson LG3 from Guido at the Arlington Guitar Show this past weekend that he stated to be all original. Within 24 hours I discovered the bridge had been replaced which effects its value greatly. I asked for some compensation for this change & Guido refused to give me a break on price & refused to take it back. He stated “I should give him back money from our last transaction or he would do nothing for me”. Is this how you want to be treated by a so called expert ? There was no offer ever made to buy back both guitars back from me at all. Never again will I be burned by Guido !
Only doing one star because no stars is not an option.
I’ve dealt with this store a few times and each time it’s literally been worse.
Bought a guitar and the binding broke off immediately – they blamed me.
$200 fix and I had to take it to another music shop I trust.
Asked for help on another matter and they told me it was “too much trouble.”
They literally don’t care about you just wanting your money.
If you do business with them beware.
2. Big Event Music
Address: 149 E Grand Ave, Hot Springs, AR 71901 , Hot Spring County , Arkansas , United States
Good prices. Friendly, helpful, and honest people.
Very knowledgeable staff!
Very Helpful! Thank you for your service to our community.
These guys are always willing to help and are really knowledgeable .
Does it have a recording studio? I want to make a song
I bought everything from guitar cases to a JBL top of line PA from them before I found out they are totally BOGUS! Sold me used merchandise as new, then got an attitude when I called them on it! Cuss me out when you’re a thiefing liar? I don’t think so! I wouldn’t buy a guitar pick from these people!!!
Holy cow. I didn’t even know this place was open until I went inside. Not very inviting and the whole building needs renovations. Seemed very trashy. Almost made me feel like the items there have less value just because of how badly ran the building is.
Awesome experience! Great service! Plenty of different things to look at!
It is so sad to see stores like this going out of business all over the place. My family loves this place and support it whole heartedly.
Alot of verity. Huge store to look though.only thing I don’t like it so much stuff don’t have prices on it
Need more metal.
Always love their sales
Very hot alot of the merch was damaged and pretty sure it’s hot enough to spoil the snacks.
False advertising
BOGO beanies (no exclusions listed) are not BOGO….they are BOGO with exclusions. I spoke with 2 staff members who could or would not help and there was no manager.
Take the signs down or honor them.
I wouldn’t get even one star spent over $50 on DVD they play for 20 min and start skipping this is the third time this is happened called to see about a refund and the manger wouldn’t listen to what I had to say he keep interrupting me I would say just save your money and stay away from this store if u don’t want the headache
