Top-2 of music shops in Inverness

The folks at Drum City treat you like family.. True professionals!!! You will find the best of the best in musical equipment here. This is the only place to do business, one stop shop 10 out of 10…

Upper end music store.

Great products and service

Great staff, bad prices!

Tell me if a person can come across any other place like this .
Nice greetings Nice knowledge on product in general . Ran well.
Family owned since 1965.
Real cool.

Cool selection.

I’m a beginner so I went in looking for the ibanez bass guitar starter pack. Everything went smoothly (other than when I asked them for any begginers advice they have and was ignored twice) and I was happy until I got home and pulled it out of the box to start playing. That’s when I realized the bass to amp cable was missing. So I called them and they got me a new after I had to drive back to the store. Got home again, hooked up the bass to the amp, then realized I needed to tune it. The electronic tuner it was supposed to come with was missing. I decided I need to take a full inventory. I didn’t think this was necessary because of this stores great reputation. It was also missing the shoulder strap. I had to drive back one more to return the item. Upon returning, they blamed the manufacturer and never offered anything to make up for the lost time, gas money, and frustration I experienced. I decided not to leave this review as I continued my search for my first bass set up. I found a nice bass but now i needed an amp. So after a week, I called them to give them another chance (on black friday) and asked them if there was any deal they can give me since they already gave me the run around once and if I drive all the way to 44th I want it to be worth it. The response was that his cheapest amps start at $100. I am now deciding to leave this review in hopes of 1. Improving their customer service 2. Making a begginers buyer beware as i felt like I was treated poorly compared to the other customers who weren’t begginers. Their reviews say friendly but I felt no friendliness during my whole experience 3. If u purchase from here, check that they don’t rip u off by making a full inventory before leaving the premises.

I purchased a guitar from this company for my husband, it was a 7 string Schecter Omen which was something he had been wanting for quite some time so I purchased it as a surprise gift for him. He used the guitar once and the next time he went to play it wasn’t working. We took it to a company that fixes guitars and they informed us that it was a used guitar.. I paid full price for a guitar that was not only USED but BROKE immediately after purchase!! If you’re in the market for a guitar I highly suggest that you search elsewhere. Drum City is not a reliable place to purchase from

I came in a few times for a cocktail drum purchase and didn’t find prices that fit my budget (which is fine, it was nice equipment and they’re a used store!). I came back to try and trade things in for accessories instead (bass pedal/Hi-Hat stand) but the trade in value was changed when I got there if I didn’t buy multiple items. Again fair enough, it’s a used shop and they need to make money.

I came yesterday to grab a floor Tom ring and Tim was pretty short with me a bit immature saying “Hey, we finally sold you something!” tried to upsell me on a bass drum head for my new kick and when I was said goodbye, he ignored me while walking away.

I truly do not like to write these messages or send negativity to a used music shop as I had been apart of one for a very long time but if you can’t find me what I’m looking for at a price that is in my range: do not make it my problem and make me feel unwanted. I sent an email addressed to Tim specifically to remedy the situation and I haven’t heard anything back. So I’m writing it here to not treat others this way.

Everyone needs to make money but jeez, don’t run your customers out when they finally find something that works for them with you.