The new guy made my day assisting me with the purchase of my speakers.
Knowledgeable staff, good selection.
They have a library of music and theory for beginners to professional. The sections for the various instruments is still available for in spite of on-line access which I believe has reduced stock at smaller music stores. They will order it for you if it’s not in stock and can tell you if something is out of print. A great resource for teachers and students.
Great place. Zach Stout is an amazing and knowledgable saleseman!!
Selection and service are both top notch. No hard-sells here, just experienced musicians helping out experienced and aspiring musicians alike.
Large selection of instruments and at a fair price.
Brought a Roland 150w bass amp in for sale and was denied a bid because “it has carpet upholstery and no one will buy it because it’s old” like i bought it myself ? And it took 25 minutes for paperwork to be processed on a pedal they bought from me, same process took less than 5 minutes for me at Orange GC. Never visiting Sam Ash again, Guitar Center(s) have historically treated me much better with instrument/gear trade-ins.
Not what it used to be.
Drove 25 minutes to the store only to find out it doesn’t open until noon. Utterly rudiculous! Just close your doors for good if you’re going to have such restrictive hours!
2. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801, United States , Koriya , Connecticut , United States
Great service!
Allowed me to trade in a Sax for Trumpet and gave me a very fair price on the Sax. Thank you Bethel Music
My son has been taking lessons here for a little over a year and we absolutely love it. Very accommodating if you have scheduling issues or need help renting/buying the instrument. I did wish they had more instructors but that seems to be an availability of teachers issue not a store issue. Highly recommend.
Great service! They make you feel appreciated and they actually care.
Good info from employees
Just stopped by quick. Had a great hour. They are the best
Instrument rentals are great for their prices
3. DuBaldo Music Center
Address: 881 Main St, Manchester, CT 06040, United States , Koriya , Connecticut , United States
That was likely the most pleasant guitar buying experience I have ever had. I could not recommend patronizing this amazing store more. Thank you so much!!
Finally got to visit after doing some business over the phone 18 years ago with Pete. Great inventory, selection and people. One of the very best examples of why we need to support local businesses and how great a family can run them!
Phenomenal shop that really personifies customer service! Pete is a great guy to deal and talk shop with. My guitar arrived safe, secure AND quickly. I can’t recommend DuBaldo enough, just give them a call or stop by already!
Great service
4. Guitar Center
Address: 50 Boston Post Rd, Orange, CT 06477, United States , Koriya , Connecticut , United States
Really nice guy working there, helped me out alot. Very thankful…..
My go-to store when I need something quick. The staff are knowledgeable and have helped me with many of the questions I’ve had.
All kinds of guitars, low end and high end. They don’t have everything but there’s enough. Strings, accessories, songbooks, even lessons. Help is good too.
Lots of broken strings.
A great variety of instruments and everything musical you need!
Go to samash music in new haven.
Do not rent any instruments from them for your child’s school music program. I rented a Clarinet for my son, last year. Returned it at end of school year in June. They apparently screwed up the paperwork and I have been getting bills for this since last July, saying I returned a different instrument. Every time I call them they say their rep is looking into it. (Since July, and it is now late November…). Avoid buying or renting anything from this store at all costs!!!! You have choices, go to your local music store or Sam Ash instead.
This place is a mess. It’s in total disarray. They really need to clean the place up.
5. JC Music
Address: 529 W Main St, Meriden, CT 06451, United States , Koriya , Connecticut , United States
This is a really good local music store friendly and professional!!!
They have a range of teachers to learn music from! I’ve learned so much within the 2 years I’ve been there!
Kevin and Paul have been great to work with! My daughter loves her lessons and is really becoming a self described “band geek.” It is especially wonderful that she has been able to take piano and baritone lessons back to back, thus helping this momma reduce the chauffeur duties!
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
6. Blue Bus Music
Address: 6 Prospect St, Ridgefield, CT 06877, United States , Koriya , Connecticut , United States
I bought a Maton guitar from Blue Bus. Excellent service, excellent product. I am highly satisfied and will go back to them for my future purchases.
Just bought a Maton BB1200JH from this wonderful place. Old school customer service in the best way.
I bought a Maton Mini from Blue Bus – great service, price and product. Will definitely go back to them again!
Nice looking small shop with an interesting selection of off brand guitars. I always like when the smaller shops aren’t afraid to stock higher end gear. The selection of acoustic guitars especially. The pedal section could use some fleshing out.
Needed one string for my son violin rental. The lady was trying to sell me on a pack of strings that I do not need.
Bought a Maton guitar ….. company doesn’t have a clue on how to set a guitar up….. I have purchased no less then 50 guitars been playing for 50 years…. this company shouldn’t be allowed to sell guitars much less Maton .
7. Guitar Hangar – Lessons, Rentals, Repairs, and More
Address: 270 Federal Rd # 7, Brookfield, CT 06804, United States , Koriya , Connecticut , United States
Best service, friendly staff. Go for the best for all of your guitar needs!
Great place
Awesome place with excellent and knowledgeable assistance from Rick. Have known him and bought and sold guitars through Rick for 20 years. Very highly recommended.
Horrible service the owner ignored me when I asked to play
Make sure that you buy your merchandise from inside the store !! Do not get it from EBAY because you will end up with trash..
owner is arrogant. store is filthy. selection is limited. looks like the music section of a pawn shop.
8. The Music Shop
Address: 405 Queen St, Southington, CT 06489, United States , Koriya , Connecticut , United States
I’ve been doing business with Scott at the music shop for years, he knows about the needs of musicians and great on any repairs or just info on your current instrument. Will hopefully be doing many more years here.
Very helpful staff and kids get to play the demo keyboards which only sparks their creativity and musicality and that’s a bonus in my book. They also offer lessons here and have a huge selection of guitars and instruments can be rented or purchased. Will be visiting again that’s for sure!!!!
They don’t normally carry the highest end instruments, but they’re price competitive on all they carry, very helpful, and best of all honest and trustworthy. My son had guitar lessons for years and loved it. Repair work, mods and set ups are top notch.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
9. Greenwich Music
Address: 1200 E Putnam Ave, Riverside, CT 06878, United States , Koriya , Connecticut , United States
Been having intonation issues with my guitar for a while and GM did a fantastic job getting it recording ready again. Eric and Bill were so professional. Bill took the time to do the adjustment in front of me so I know what to do in the future. That shows a real passion for the craft and for service, not just trying to get you to come back in to make a buck.
Truth be told I got my first guitar here in 2006 and and they treated me with nothing but respect and professionalism when I was a beginner and now that I play professionally. I’ll be back with more guitars.
I highly recommend Greenwich Music for lessons, gear, and repairs. Friendly professional staff and service.
My kids have been taking lessons at Greenwich music for 6 years, they admire their
music teachers because they are current and make learning fun. They really don’t like
to miss their sessions.
The staff is so helpful with scheduling to parents busy schedules and they
are always knowledgable and fairly priced on all the instruments they sell.
We have always had a positive experience at Greenwich Music.
It’s a nice place! It’s a bit small but otherwise it’s nice.
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
10. George’s Music Center
Address: 905 New Harwinton Rd, Torrington, CT 06790, United States , Koriya , Connecticut , United States
George’s music was very clean and has a good stock of the necessities for any instrument.
There’s the place that has a right equipment for professionals.
Guys are knowledgeable, friendly and well-informed. Have made a few major purchases here and am always satisfied!
Nice shop
If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.
Meh
This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.
After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.
11. Rayburn Music
Address: 22B Andover Dr, West Hartford, CT 06110, United States , Koriya , Connecticut , United States
Very friendly fast and efficient service! I love shopping local
Excellent Quality of both service and instruments.
Fast and friendly service
trying to reach the store for the past 5 months. they are not responding to email or phone call. The phone service is also disconnected now.
we are left with no response and no refund.
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
STAY AWAY from this company! I rented a cello early 2019. We returned the cello in Aug 2019 and are still getting billed for it! I’ve called and left messages since no one picks up the phone in the Milford office where I rented and returned the instrument. No call back and monthly payments for the cello are still getting charged off my bank card. Had to file a complaint with my bank to stop payments. Terrible terrible business practice!
12. Creative Music Center
Address: 701 Main St, Monroe, CT 06468, United States , Koriya , Connecticut , United States
The older guy really helped me with my guitar! He was so nice!
Awesome staff and great deals! No surprise they have 5 stars!!!
All of the staff, from folks at the register to the instructors to the director of music education, are professional and knowledgeable, with a warm welcome to boot!
Brought my daughter’s flute in to be repaired. Over a month and they never touched it. No time table given for when they would fix it.
Rude. Terrible service. man had no knowlege of his products and prices were too high
Scheduled a guitar lesson here, spent $45, arrived on time, the teacher I was assigned to never showed up. At least they were nice enough to give me my money back the next day.
13. A Sound Choice
Address: 267 E Main St UNIT 3, Branford, CT 06405, United States , Koriya , Connecticut , United States
Awesome! Just went to Ken to get my Epiphone Dot adjusted and it sounds great. Also picked up a great gig bag for it. He’s outstanding and extremely knowledgeable. Also, lots of cool gear to pick from.
great service, great people.
Nice shop ! great selection of guitars and bass. owner is very knowledgeable . nice guy as well. support a local business. If you are a guitar player or musician you will like this shop !
Ordered a guitar on Reverb and Ken always answered the phone and was very helpful throughout the process. I ordered a Larrivee OM-40 and it was listed as brand new but definitely had a dent and 2 scratches which was disappointing but overall a good experience with the process.
The guitar however has a terrible extreme buzzing noice, especially when playing on the first 7 frets of the 4th, 5th, and 6th strings…even when playing a single note and strum lightly…a terrible buzz. I can’t seem to figure out where it is coming from. I will have to take to a luthier which is unfortunate given that it is a brand new guitar. He did say he sanded the saddle down before shipping to lower the action, suspicious that is the problem.
Update: Took it into a luthier. The saddle had been sanded down, action too low, poor job with the setup. Had to build me a new saddle. New strings, and adjusted trust rod as well. Buzzing gone. Sounds and plays like a dream!
When I can I prefer to spend my money at mom -n- pop businesses and A Sound Choice is a great guitar shop. Knowledgeable and they have a great selection of music making products. The corporate guitar stores don’t always hire staff that even know what a treble clef is so my advice is spend your money here.
Very convenient
14. La Salle Music & Sound
Address: 993 Main St #2233, East Hartford, CT 06108, United States , Koriya , Connecticut , United States
Small shop but has any parts you’d need are probably there and the staff were helpful.
Cool little music store with a certain old-school, pawn-shop vibe. Found a cool, used Kustom powered monitor/mixer and a short mic stand, useful items at a great discount. Enjoyable experience, since the staff was cool and helpful, letting me borrow a mic and cable to test my purchase before buying.
First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.
Went in to sell my cello, the woman that was working there was amazing and very professional. She had to call the owner to ask about the selling price. He had her look up what my model last sold for on eBay (it’s 2021 my dude) and there were no matches so he had nothing to go off of. I paid $1400 for it, I was looking for around $500. He wanted to give me $50. An absolute joke. I’m not looking for top dollar but I’m also not looking to get completely ripped off.
Total waste of my time
Ordered lugs for my snare. They sent me receipts and invoices and never shipped my lugs. I called and emailed multiple times and never got a response back after leaving numerous messages. Been 2 months and I still don’t have my lugs and am out $60.
15. Music & Arts
Address: 1863 Post Rd, Fairfield, CT 06824, United States , Koriya , Connecticut , United States
I took lessons here and Rob is a great teacher/mentor not only for guitar but for plenty of other aspects of my life. His teachings have helped me improve exponentially and he always makes each lesson as fun and engaging as possible!
People are passionate there ! I really enjoyed my time at this place ! Thanks again and I’ll be back soon for sure !
As a more “seasoned” student, I really did not know what to expect in taking lessons again after many years. Paul has been such a patient, fun and knowledgeable teacher that I always look forward to my classes. I love all kinds of music and Paul is always up for the challenge to adapt and help me learn and have fun at the same time.
Sales staff were not super knowledgable. We rented our son’s violin for school through them and billing was always an issue even though it was on monthly automatic payment. Glad the saga is over.
The prices are ok. The parking can be tough. The person working the desk was dismissive of my questions. Not a lot of inventory on display. They seem more about instruction.
Thank you for your service n attention. Thank guys for helping me to pick the perfect gift for my wife.
Very bad and rude customer service, hang up my phone.
WARNING! WARNING TO PARENTS!! DO NOT USE THIS SHOP FOR RENTALS! Should be ZERO stars.
We rented from here for 5 years, the first 4 went off without a hitch. This year has been an absolute nightmare. We rented two instruments, same address, same name, same payment. ONE account had no issues, the other the local store put in the wrong address (where we have never lived). Over the last 4 months I have called their headquarters, left messages, emails, etc. trying to get a paper bill MAILED so that I could pay whatever was owed. They were incapable of sending this, and every time I called in could not even find the right account or would tell me everything was fine and they did not know why I was being contacted. When asked why they could not have looked at our other rental account for the correct information they were stunned into silence. Absolute incompetency from the sales staff all the way up to the billing department supervisor who assigned our missing “account” to a collections agency and then gave us the WRONG agency. Save yourself the trouble and stay far, far away from here.
Don’t rent any instrument from this place. People are very rude. Calling customer service takes forever to get someone on the phone. Unfriendly customer service, supervisors don’t want to talk to customers. Find another place to rent instruments for your children.
16. Guitar Center
Address: 839 Queen St, Southington, CT 06489, United States , Koriya , Connecticut , United States
Great rental! So grateful for Kyle,Durrell and Mike the manager. My event went smooth. Thanks guys
It’s a guitar center. They try to do their best with trade values, and will work to find reasonable solutions if there’s ever a problem. The best is when they can order some great-priced used gear for you from other stores. I usually talk to Ray, Jeremy, or Mike in the guitar department. I’ve found that ordering from them, and not myself online, tends to expedite things.
Great store great staff
Nice selection and service
Needs more used Alvarez guitars.
friendly and helpful staff!
I wish I could give 0 star. The store associate gave me wrong information about their finance options. He told me its 24 months. After I opened the credit card, he said I’m sorry its 6 month. I didn’t want to open a credit card for 6 month. The manager wasn’t nice one phone after I called them many times. I ended up calling the credit card bank for further investigation.
I bought a Fender Player series HSH today and the kid checking me out says: “HSH…a nifty guitar…” I know this sounds petty but I don’t give a flying f#%^ what you think of my purchase especially when I’m at the register. And this isn’t an isolated incident: at all the guitar centers in CT there’s this air of smugness and sales fatigue and offering way below wholesales when selling used. Walking into Sam Ash is such a different experience: super friendly and welcoming staff, brighter atmosphere, sales reps are awesome and happy. I love buying at Sam Ash in New Haven: Jordan shaved off the sales tax on a used amp because I am a veteran….thank you Jordan. Guitar Center is large enough to ignore their business for the next five years and still safely exist as one of America’s largest music retail stores. Next time go to Sam Ash or your local music store. They’ll probably actually talk to you and engage as a real person would.
I personally have had Nothing but bad experiences with g.c over the years, will not be spending anymore of my hard earn money at guitar center
17. Music & Arts
Address: 989 Farmington Ave, West Hartford, CT 06107, United States , Koriya , Connecticut , United States
The sales staff is warm and friendly-very knowledgeable about their products and options. I will definitely be back!
Quality store, professional staff, and especially helpful with younger students. Good programs for renting instruments, and they host lessons as well.
Yeah it’s good!
Limited retail space, but the staff is helpful and knowledgeable. Music lessons are offered on site.
I have condensed my original rant down to the following- we really like our children’s teachers- but the front desk needs saving
JUST HIT BACKSPACE ON YOUR BROWSER AND PICK ANOTHER COMPANY. YOU’RE WELCOME.
Called your West Hartford CT store early today, after calling around to several other of your stores, to see if the had a certain string for my cello and if they could fix the one string today. Was told yes on both. My husband drove 25 min there to find out they did not have the string. Drove to the nearest store that had this string (which was an additional 15 min out from my house) and they had no one to help with the cello. My husband ended up purchasing the string. Had I talked to him I would have told him not to make the purchase. Now every place is closed so tomorrow I have to go to another store to get this string put on. We needed the cello for tomorrow so you guys were literally no help. I will be returning the string and doing my business elsewhere. I should have listened to the other bad reviews. First time customer turned into last time customer.
Make sure you ask questions. I signed my son up for instrument lessons over the phone and the woman asked me if I preferred West Hartford or East Hartford. I chose the one closest to my home, on the day of the first lesson, I brought my son to the store for the lesson and they tell me its an online lesson. An ONLINE lesson? No one ever said a thing about an online lesson and why would you ask me which store Id like to go to if the lesson was online!?
When ever I place an order for a left handed Guitar it takes like 6 weeks for it to get to me horrible ordering process
18. Middlesex Music Academy
Address: 440 Main St, Middletown, CT 06457, United States , Koriya , Connecticut , United States
I needed small studio monitors for a Yamaha YDP 323, so that I could record it without wearing headphones. Matt recommended PreSonus Eris E4.5’s. What a great set of speakers! No hum or distortion and completely accurate. The price was also great, no more than online while shopping local. Great store, great staff. Thank you!
Highly recommend for instrument repairs. Staff was knowledgeable and helpful. Got my sax playing like new again for a very reasonable price in 4 days. I will be back here.
My husband has taken music lessons at MMA for awhile now, and is very pleased with the instructor. He has also brought several instruments there for repairs or to evaluate for purchase, and has been really pleased with the owner, Matt, who does the repairs. Matt is very knowledgeable & thorough, and is a great help to determine whether instruments on eBay or craigslist are truly worth it. His repair rates have been extremely reasonable too, and he’s even made some repairs for free just because my husband is a student there. All in all, we highly recommend Matt and MMA.
The sales team made it possible for me to afford a piano for my son
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
19. Stewart’s Music LLC
Address: 171 Main St, Niantic, CT 06357, United States , Koriya , Connecticut , United States
We have always had a good experience at Stewart’s. We have purchased, rented, and sold instruments through them while my two children took music at school from elementary school through high school. They always told us our options as what was really needed at certain levels of playing, whether purchasing or renting was best. My son also took lessons with one of their teachers and enjoyed his instructor while picking up a new instrument for the summer. They worked with our kids school and pick and delivery was easy as it is done at the schools. Both are musicians and understand all instruments and questions about instruments. Easy going and fair prices buying and selling. When we consigned our last instrument after the kids went off to college I realized that I’m going to miss seeing them. How many businesses can you say that about?
Great service, wonderful selection!
They are both really nice people. We have purchased instruments, books and other items for my kids music classes andboth owners have been very helpful. I needed to get computer microphones needed in order to submit homework online and I went with the idea of purchasing 2. They could have taken advantage of that and wouldn’t have been the wiser but instead, he convinced me that I only needed one. The instruments that we got from them have worked beautifully and we’ve had them for over a year now. My kids have been going there every week for music lessons and they are always very welcoming. There is no other music store for us but Stewart’s.
Absolutely awful owners were nasty and they charged way too much for a simple repair just go to music and arts its easier and cheaper
Simple advise dont scream at your costumers to get business
Terrible customer service. Took my flute to get repaired and instead of just simply fixing what needed to be done to it I was told I shouldn’t have bought an off brand flute. This was all I could afford at the time (as a teenager). I am looking to invest in a new one but honestly it is no ones job to criticize the instrument I have. I waited for the repair to be done and called 3 different times on it. The repair person got sick which is understandable. When I called the last time they said it was finished and I asked why they never called me to let me know they said that I said I was going to come in regardless. Which is true. But still does not explain why no one called me. Overall a bad experience. Was treated very poorly and will not be going there again.
20. Music & Arts
Address: 22 West Putnam Avenue, Greenwich, CT 06830, United States , Koriya , Connecticut , United States
I have only had positive experiences with Music and Arts of Greenwich at 22 West Putnam Avenue, Greenwich, CT 06830 – specifically with Marc Perler, the manager, and specifically with Charise Turner, the manager at the Wesport CT location, 413 Post Rd E.
Marc Perler and Charise Turner go out of their way to make sure you have all of the components of your rental or purchase and answer all of your questions with a smile. The rest of the staff are very knowledgeable and kind. The music teachers are top notch, too!
Very professional. Very friendly. I would HIGHLY recommend this store to anyone as the first place to purchase or rent string and other Musical instruments and supplies and especially to take music lessons with top notch teachers..
Great customer service! Went in to have my daughter’s viola string replaced and Lisa was amazing. So much great information about instruments, lessons, repairs, rentals. She really took the time to make sure the instrument was working great before I left. Definitely will be back soon for all of our instrument needs. Thanks again!
This is an amazing store with a fantastic service. I walked in looking for a new Sax and Mark and Lisa made it happen. They were super friendly, answered all my questions, and made my shopping experience a fantastic one. Thanks! I strongly recommend this place!
