Awesome selection and service! We won’t go anywhere else! Thank you to the whole team for all that you do for us customers 🙂
Stopped in to take a look at the guitar selection (my little one has been wanting to start playing) and the woman there (I believe her name was Monique) was extremely nice and helpful! I also appreciated that they were following covid guidelines for every person that entered the store! They took everyone’s temperature when we walked in, were wearing masks and definitely social distanced from us, the customers, and from each other. Definitely felt very safe! I will definitely be returning here soon should my little one want to start another instrument!
Superior customer service. Could not find anyone to tune / repair my daughters violin and they went above and beyond. In a family full of wannabe musicians, this will definitely be our only stop.
For the music store, if I could leave less than one star , I would. If I could put in print my explicit word choices, I would. It was awful. Enough to say ” never again” .
My son took lessons with a good teacher here for a little over a year. The teacher was friendly and accommodating, as were the clerks at the desk. We made arrangements to skip a month because of a long family vacation. A month later I noticed we were charged for the month, so I called the store and they apologized and promised to credit it. Three months later my son decided he wasn’t learning anything new, so we informed the store that he would not be attending. Despite this, they charged for two more months (and credit one of these back after a fight), and never credited the vacation month. The owner was extremely rude and had a different excuse for their action with every call. It is clear he was being deceptive and extremely short-sighted to turn a somewhat positive customer experience into a very poor one.
This place sucks… at least for cleaning and repairs. I took my sax in for a cleaning because my bell had marks on it and it came back dirtier than before! Also, I had to take it in for a repair because one of the prices that attaches the b key and high f key fell off and I couldn’t fix it. I had to take it in 3 times before they actually fixed it.
2. Piano Service Inc
Address: 300 E La Habra Blvd, La Habra, CA 90631 , La Habra , California , United States
Very responsible super friendly staff with alot of knowledge on the field they have a great variety of pianos to choose from all great quality and very affordable prices highly recommend
Great service. I got an immediate reply and was able to get an appointment on the next day. Communication was good and let me know the ETA for the tuner. Luis was the tuner an he was great. Players beautiful music while he worked. Piano sounds great now!
No existen mejores, experiencia y calidad.
3. Elizondo Music
Address: 2641 W. La Habra Blvd, La Habra, CA 90631 , La Habra , California , United States
I live in Michigan and would HIGHLY recommend Elizondo Music! This is the best place to purchase any musical gear on the internet. I buy my drumsticks here and their service is unsurpassed! I own a financial services firm and am also the longest standing Board Member of the Michigan Better Business Bureau at 25 years. I would rate the service AND the prices I get from Elizondo Music a big A+!!
I was looking for a music software and stumbled across Elizondo Music’s website. They had an older key for what I was looking for so I went ahead and bought it. Unfortunately the purchase messed up and I didn’t receive my purchased product. I emailed the contact email address and was responded to surprisingly fast. Unfortunately more technical issues occurred over the next 24 hours but the customer support from Raul was very helpful. Although the support was a bit slower it was effective and more wholistic than what you might find with large chain music shops. If you’re in So-Cal or shopping online and want a locally owned music shop with customer service that’s actually good, I highly recommend.
Very nice dealing with Elizondo Music buying a power amp .. I don’t usually leave reviews unless it’s exceptional service… great communication, great deal, and the delivery was FAST!!! I’d highly recommend Elizondo Music
They sold me a guitar case that does not fit any of my guitars, they refuse to take it back despite it is still unused. BUYER BEWARE
My guitar always go out of tune despite tuning it multiple times during a session. Jack is so experienced with the trust rod and height adjustment that it hardly ever goes out of tune now. He set up my Epiphone in regular tuning and my Telecaster in drop D tuning with the same feel that I am so grateful for.
I just bought new guitar online from guitar center, which need proper setup,
we Met Jack and ask him to do basic setups, most guitar will need neck adjustment, and intonation also strings height , and Mr Jack deliver it very well! Thanks Jack!
Had an issue with my ESP LTD guitar fretboard not having my tone sustain when bending on the higher frets. Took it to several shops and they are unable to fix the issue. But Jackwind was able to diagnose the problem and literally re-sand my entire fretboard. It felt like new and so smooth to play, and I’m bending my solos like never before. Thank you Jackwind…truly a wonderful guitar tech I can always rely on.
