I love this store. Ian and Dan are very knowledgeable and made my shopping experience one to remember. I was able try many different guitars and was able to find the guitar that was right for me.
This is the best location for spec/maintenance in Connecticut Ma and RI I have worked with these guys for years and I’m always blown away by their service and customer support.
I stopped in to play some of the nicer acoustics on my journey to buying a better guitar to age with. I also brought my Taylor, which needed a slight adjustment. My guitar and I were both treated with the utmost care and respect. The gentleman even made a point to wash his hands before touching my guitar and left me to peacefully play some of the superb and rather expensive instruments in the shop while he adjusted my Taylor’s neck. If I were ready to spring on a purchase, I would feel 100% at ease to shop here and make an afternoon of playing everything until I was confident in my choice. Superb shop, superb service, superb care for the customer. 5 stars. Once I’ve tried some of the other guitars I need to cross of my list, I will come back here for a Collings or Martin if those guitars win the next spot in my studio.
Had a guitar cable when I needed it.
Thé Owners are lousy business
No prices listed
Not many mandolins
2. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Llançà , Connecticut , United States
Absolutely amazing, kind, and genuine people. Was going to drop off my guitar for a repair. Did not need to drop it off, the gentleman at the counter took my guitar apart and fixed it on the spot, under charged me and would not take more money. Truly an exceptional experience. Highly recommend
They don’t normally carry the highest end instruments, but they’re price competitive on all they carry, very helpful, and best of all honest and trustworthy. My son had guitar lessons for years and loved it. Repair work, mods and set ups are top notch.
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
3. Giuliano’s Music
Address: 406 Westport Ave, Norwalk, CT 06850 , Llançà , Connecticut , United States
Had maintenance work done on my guitar here and Bobby did a fantastic job. Can’t recommend the place more for any guitar work.
Bobby is a wonderful person. He acts a guide not business man.
He give you best advise taking your interest in mind not his.
Bobby and staff are awesome! Took my PRS in for a fret job. The guitar is phenomenal! I used to frequent his father’s shop in White Plains when I was a kid. Great to have these guys local! Thanks Bobby!
I went needing a pack of guitar strings to find out that they were closed. Their hours online say 12-4 on Saturday. Their door said the same. Lights off no one answered the phone. The time I went you ask? 3:25. EDIT:I have since gone back and they have been very nice and kind. Which has let me to update my rating.
Good service, very nice staff and management!
Everyone was insanely helpful from who I spoke to on the phone for customer support, to the guy that helped me out when I came to pick up the amp in store. Giuliano’s Music takes care of its customers. Will definitely be returning for anything else I need in the future.
4. Turnpike Music Garage
Address: 1485 Black Rock Tpke, Fairfield, CT 06825 , Llançà , Connecticut , United States
Extremely nice guy and definitely knowledgeable. Went in for a guitar set up, and he got it to me in a quick time and even spared me a few dollars when I went to pick it up. Definitely recommend!
Thank you turnpike music garage your the best we can always count on you got my baby girls cello for the orchestra right on time. Amazing place.
A little hard to find, but owner was very helpful in my search for a solid-woods Classical guitar. Looked at a very nice A/Yari. Has some nice guitars, but he is limited by space constraints. If the f-ups in Washington and the greedy sob’s on Wall St would all drop dead, this store would have a good chance of growing.
Had an excellent selection of strings. Plan on visiting again soon.
I got My sons cello at this store and the bridge was broken and the stand
5. Music Center of North Haven Llc
Address: 473 Washington Ave, North Haven, CT 06473 , Llançà , Connecticut , United States
I walked into the store on a mission to see if any ukulele sheet music was there, to give to a friend of mine. I walked out with a brand new LUNA acoustical guitar.
Jared (?) at the register gave me much advice. Part of the purchase was a sort of “tune up” given by the owner. The owner was not there on the day of purchase but gladly accommodated me a few days later. He tweaked the neck a little which gave the guitar some unbelievable action.
Nothing but great service at this place!
Amazing music store, great teachers and full of positive people
I really enjoy being part of the Music Center of North Haven. Mark, his wife, and the staff are very friendly and accommodating. They make you feel like you are part of a family.
Great instructors. Great atmosphere.
First experience here, but guy greeted me immediately and helped me pick out a capo. Nice feature to have a cafe inside.
Great place to get music!!
UPDATE: To clarify, the small bag of “trash” was a small bag of shirts and pants that were out grown and not trash which the owner stated several times and now denies. He also forgets that I was sitting there in my car for several minutes trying to figure out what the poorly sprayed wording actually stated or if it was just covering up something and i even took out the clothes in the bag and showed it to him but he didn’t care and continued to argue with me. Again, I had donated to this location before it was deemed abandoned and was accused repeatedly to get my trash out of there. I did go down the street and donated the clothes to Goodwill. The issue I have is how the owner handled the situation and the accusations that were thrown at me even when confronted with the proof that they were wrong and I was clearly trying to donate a small amount of clothes and left when asked. Move this very prominent former donation bin to the back our your lot or put a proper sign up, chain close the handle or just politely tell someone its closed.
This music center used to have a clothing donation bin out front which I have donated to many times before. It has since been painted over with illegible spray paint saying bin closed. I was standing by the bin trying to figure out what the writing said and employee came out and screamed at me to take my trash somewhere else and was extremely rude shouting at me like I was doing something illegal. He told me to bring my trash to Goodwill. Would never bring my kids here for their music needs with staff like this.
Guitar tech could not look at my guitar because he busy making egg sandwiches.
I came in for my introductory ukulele lesson. The place was a mess. The chair I was told to sit on had metal pieces sticking out the side. The AC was not on. The instructor informed me he had been playing uke for about 3 years. I was charged $50 and it was the biggest waste of money. I was highly disappointed.
6. Music & Arts
Address: 413 Post Rd E, Westport, CT 06880 , Llançà , Connecticut , United States
Great service and super helpful! Everything you need for your musical needs.
Good prices and very friendly and professional people working there. I’ll always check them when interested in buying something
Friendly and talented staff. Watch Ashley and Gabriel in this spontaneous performance!
Disappointing experience with stringed instrument rental. Picked up an instrument, brought it home for child (experienced player) to try and a string immediately broke, likely wound too tight or already compromised at the store. Brought it back the very next morning and was told I needed to buy a new string and have someone else attach/retune. Poor way to treat a customer.
Had a horrible experience renting with this store, they refused to help and to give me a refund even though it was their fault, and they did not processed the return properly. DO NOT RECOMMEND!
7. Woodbury Music Shop
Address: 766 Main St S, Woodbury, CT 06798 , Llançà , Connecticut , United States
Woodbury Music is the best shop around of all of your instrument needs! The shop owner Dave, is both friendly & knowledgeable! I have gotten both common things done (fixing of saxophone keys) as well as unusual things done (fixing of a dulcimer bridge) and everyone has always been great! I have also taken lessons for almost three years now, and my teacher Mike is not only a dedicated teacher, but also a very talented professional. Stop by and check it out!
A hidden gem UPSTAIRS. Don’t miss it. Dave the owner is great, and talented. Patrick Gill is the PREMIER guitar TECH in the whole northwest CT region. He works miracles at a very fair price. Excellent teachers, Will for piano and keyboards and Mike for guitar and bass. Better check them out. I only trust my guitars to Dave and Patrick. Won’t go anywhere else. Seriously.
Great honest shop here. Had a great online interaction with Dave via email. Want to know why I trust them? Because they talked me out of a purchase. Ha! Thanks again!
8. Sam Ash Music Stores
Address: 95 Amity Rd, New Haven, CT 06515 , Llançà , Connecticut , United States
A used guitar I recently purchased had a slight bow in the neck. Took it in to Sam Ash in New Haven to have adjusted.
John was the tech who worked on my guitar. I thought I would need to leave the guitar for a few days but John stated if I wanted to hang around a half hour he could get the guitar setup for me right then. Fantastic!!
As a beginner guitar player, what I appreciated more than the adjustment/setup on the guitar was John being more than happy to answer any of the questions I had on guitar maintenance, storage, etc.
Overall a great experience. Thanks John.
Very friendly and professional service. I bought a used saxophone and the salesman took me back to the repair man who looked it over and played it for me. A few weeks later I had a question about the octave key and the repair man checked it out and adjusted it. I am a very satisfied customer.
Great place that knows the value of friendly service.
Same as always.knowledgable staff.good selection of musical needs.
Nice people, good prices,!
Always a solid selection of guitars. Knowledgeable staff that will approach and acknowledge you. For a chain, this store is consistently very good.
No one greeted me and asked if I needed help.
Too noisy for me. Got a gift certificate for my grandson, and was happy to leave.
Place is ridiculous to me had piano, that bought there not even been a year yet also had my warranty, they said they would take it back and give me some money but when I went to do it they didn’t want to do it at all they claimed it was broken when I got home and heard my piano was perfectly fine ridiculous they just didn’t wanna buy it back since they had more then enough smh
9. Brian’s Guitars
Address: 453 W Main St, Cheshire, CT 06410 , Llançà , Connecticut , United States
I purchased a high end Martin guitar from Brian and I couldn’t ask for a better out of state (Indiana) purchasing experience. he meticulously inspected my guitar and sent me a few pictures of an imperfection that he thought I should be aware of. Brian offered a very competitive price, was courteous, and responded to all my questions in a very timely fashion.
Brian definitely earned my trust and business; I highly recommend his store.
a happy customer,
Aaron
Large selection of high end guitars and amplifiers. Appointment only. Very knowledgeable staff. No sales pressure.
brooooo brian’s guitars is LIT AF, peep this peddle i just copped that tree is literally on fire yoooo i’m literally bricked up rn, this shop is da no like the vybez just hit different like they just finna make u niiiiiceee at it, srsly u need this guitussy in ur lyfe fr fr idk wut else to say
BUYER BEWARE: If you’re shopping used online, call ahead and ask them to send you updated pictures of the instrument before you buy.
I just purchased a used guitar online, from Brian’s Guitars. It sounds and looks great.
HOWEVER: the pictures and listing posted online were not accurate. The listing said “near mint” condition. The pictures showed all the tags and plastic seals on the components still intact. When I received the guitar, all the seals were gone. There were scuffs on the pickguard, and there was a screw completely missing near the volume/tone knobs. After an email exchange, I learned that the pictures were posted from when the guitar was new. Still, why was a screw missing?
I may have scored a guitar at a sweet deal, but now my confidence is shook. Even though everything sounds fine, I’m left wondering if a screw was removed to mess around with the internal components. I’ll get that checked out, but given the inaccurate listing, I’m not sure if I would buy from Brian’s Guitars again.
I recently had a vintage bass repaired and appraised here. I left it with them to have the electronics fixed and a general setup done. I got a call that the guitar was ready to be picked up a few weeks later, but had to remind them to also do the appraisal.
I get the bass home and the jack is incredibly noisy. I called and was told that they would make it right at no cost. I take the bass back and the tech puts a new jack in. They still charged me $10 for the jack, the making it right part only included the labor (about ten minutes). I couldn’t care less about $10, but making an extra trip out (about half hour from my home) to have something fixed that should have been done in the first place, guarantees I will never go back here or recommend it to anyone.
Love the layout and they have beautiful guitars. However, customer service is lacking. I advice those that are interested in buying a high-end guitar and enjoy collecting these musical art pieces to look elsewhere as I was told so rudely. Especially if you are a minority. The stereo typing is real!. If you think this is a rant of someone that is not able to afford this level of guitars, well, think again. I have a small collection that keeps growing of high-end to medium range guitars, bass guitars , and amps. I Hope this helps someone that does not want to be profiled while shopping for their next piece of happiness.
10. Alpha 1 Music
Address: Hamden, CT 06514 , Llançà , Connecticut , United States
Awesome staff and great deals! No surprise they have 5 stars!!!
I love this place, i go in just to look at the product and I always end up buying something.
All of the staff, from folks at the register to the instructors to the director of music education, are professional and knowledgeable, with a warm welcome to boot!
I just went to this store with my violin wanting the sound post set and to re-hair my bow. When I walked in there were two ladies at the counter. As I opened my case asking the the lady in the white turtle neck with straight brown hair if they re-hair bows? She snapped that they didn’t. The nice girl next to her chimed in as said out loud “She re-hairs bows?” Then the other lady gave a look and said I would need to buy a new one! She then picked up my violin and started to point out things about my only violin that were not good enough for her to re-set my sound post! I then asked “How much to just re-set the sound post?” She refused me service and said “Good Luck!” AVOID THIS PLACE IF YOU CAN! I think I didn’t fit the “type” they prefer to give services to?
Scheduled a guitar lesson here, spent $45, arrived on time, the teacher I was assigned to never showed up. At least they were nice enough to give me my money back the next day.
Rude. Terrible service. man had no knowlege of his products and prices were too high
12. Music & Arts
Address: 1863 Post Rd, Fairfield, CT 06824 , Llançà , Connecticut , United States
I took lessons here and Rob is a great teacher/mentor not only for guitar but for plenty of other aspects of my life. His teachings have helped me improve exponentially and he always makes each lesson as fun and engaging as possible!
I would highly recommend John Fitzpatrick for guitar lessons, he’s great! John is my daughter’s teacher. He does acoustic and electric.
She is always excited going to her lesson and John. He makes learning exciting and fun so she wants to practice everyday.
With the way John teaches her, I can see her progressing each lesson without struggling.
John is very nice, enthusiastic, and listens to what my daughter’s goals are. He plays acoustic, electric, and also does vocals.
Very helpful
The prices are ok. The parking can be tough. The person working the desk was dismissive of my questions. Not a lot of inventory on display. They seem more about instruction.
Thank you for your service n attention. Thank guys for helping me to pick the perfect gift for my wife.
Sales staff were not super knowledgable. We rented our son’s violin for school through them and billing was always an issue even though it was on monthly automatic payment. Glad the saga is over.
WARNING! WARNING TO PARENTS!! DO NOT USE THIS SHOP FOR RENTALS! Should be ZERO stars.
We rented from here for 5 years, the first 4 went off without a hitch. This year has been an absolute nightmare. We rented two instruments, same address, same name, same payment. ONE account had no issues, the other the local store put in the wrong address (where we have never lived). Over the last 4 months I have called their headquarters, left messages, emails, etc. trying to get a paper bill MAILED so that I could pay whatever was owed. They were incapable of sending this, and every time I called in could not even find the right account or would tell me everything was fine and they did not know why I was being contacted. When asked why they could not have looked at our other rental account for the correct information they were stunned into silence. Absolute incompetency from the sales staff all the way up to the billing department supervisor who assigned our missing “account” to a collections agency and then gave us the WRONG agency. Save yourself the trouble and stay far, far away from here.
Very bad and rude customer service, hang up my phone.
Don’t rent any instrument from this place. People are very rude. Calling customer service takes forever to get someone on the phone. Unfriendly customer service, supervisors don’t want to talk to customers. Find another place to rent instruments for your children.
13. DuBaldo Music Center
Address: 881 Main St, Manchester, CT 06040 , Llançà , Connecticut , United States
That was likely the most pleasant guitar buying experience I have ever had. I could not recommend patronizing this amazing store more. Thank you so much!!
Finally got to visit after doing some business over the phone 18 years ago with Pete. Great inventory, selection and people. One of the very best examples of why we need to support local businesses and how great a family can run them!
Fantastic service, fast shipping, and competitive pricing.
Great service
14. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Llançà , Connecticut , United States
Best place to purchase your instrument! Their consignment process is also great! It’s hard finding a good place to sell an instrument especially with all this social media going on nowadays, I’m not very tech saavy. I definitely recommend them for rental as well on instruments, my niece is at a camp for violin and they were extremely helpful on finding the right one that she is most comfortable with and the pricing is not bad at all!
We have been looking all over for piano books and they had a fantastic collection all at reasonable prices. My daughter is playing from one of our purchases right now!
They got my elec. piano working again with a quick turn around and updated me throughout the process. Pro the whole way!
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
15. Music & Arts
Address: 99 Executive Blvd S, Southington, CT 06489 , Llançà , Connecticut , United States
Michael is a super helpful and knowledgeable salesman. I love your guys little store super dope!
I was looking to buy a higher end digital piano. This was the best instrument buying experience of my 65+ years. Grant and the women working in the store were very helpful in my evaluating different keyboards. They brought in additional keyboards more than once for me to try from the warehouse. I was not rushed in making a decision. Their feedback as to tone, feel etc were spot on. Great overall experience!
Went to Music and Arts looking for a new guitar but not knowing exactly what I wanted, but thanks to Grant and his expertise and guidance I walked away with a guitar I’m super in love with!
I whould l8ke to buy aking or yamaha euphonium
16. Middlesex Music Academy
Address: 440 Main St, Middletown, CT 06457 , Llançà , Connecticut , United States
Tienes clases de producción musical por medio de software? Si no es así, están interesados?
Yo soy productor musical, puedo dar clases para básico y avanzado con introducción a mezcla y master
Brought an old ‘66 Fender in and they took 40 years off it over the weekend. My jaw is still on the ground in amazement.
Highly recommend for instrument repairs. Staff was knowledgeable and helpful. Got my sax playing like new again for a very reasonable price in 4 days. I will be back here.
The sales team made it possible for me to afford a piano for my son
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
17. Greenwich Music
Address: 1200 E Putnam Ave, Riverside, CT 06878 , Llançà , Connecticut , United States
If you live in the area, this is the best place to go. Joe is knowledgeable, caring, and just a great person. He has helped my three children with instrument rentals, purchases, repairs, and lessons for all my years in Greenwich. His staff is wonderful and are always happy to help. Please don’t overthink this one…just go see Joe at Greenwich Music!
A great store!
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
It’s a nice place! It’s a bit small but otherwise it’s nice.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
18. Mundo Musical
Address: 909 Madison Ave, Bridgeport, CT 06606 , Llançà , Connecticut , United States
Got the book I was looking for and awesome customer service!
I went into this store this week. Sal, the owner is one of the one puff the midst pleasant people I’ve ever met. Great music store.
Go there… support local music
Nice guy and great service so far!
It’s okay.
terrible repairment
Rented a violin during 2012/2013 school year. Throughout the school year violin needed numerous repairs, therefore, I did not rent from them the following school year. Low and behold as reviewing my bank statements I noted a monthly charge from them. Upon calling and speaking with “Joe” I was told that even though the violin was never returned to me after the last repair, I did not officially return the violin. and the charges can not be or won’t be refunded. Duly note that the violin is and has been with them since June of 2013 and the owner acknowledged this fact. I now know why they were not listed as a rental place by the school system. I would never buy from them again or refer any business their way.
Not bad.
20. Beller’s Music
Address: 881 Main St, Manchester, CT 06040 , Llançà , Connecticut , United States
Background: I brought a beat-up old upright bass to Beller’s for repair a few years ago. Instead of taking my money, after inspecting the instrument they told me it wasn’t the most cost effective path for me. Because of their honesty, I went back last week when the bridge and sound post on my new upright bass both fell.
Customer service is great. Staff knowledgeable. Work is high quality. Price was very low. Work was done promptly. Every element of the experience was ideal. I picked up on a Saturday and a short time later I had a question about the setup. I went back to the store but they had closed for the day. I was standing outside their door for a few minutes pondering what to do, when they unlocked the door to ask me if all was ok. Try getting THAT kind of service from a chain store!
One of those places that’s always a pleasure to visit. Can count on for good repairs.
