My go to place for what I need musically. Best staff and can get you just about anything at a good price.
James is Awesome…rock on.
Drove by & stopped because I’m new to the area and was looking for a music store. I’m a new drummer, so I was only curious about their drum supplies. Sadly, they had very little drum stuff, with only a handful of used cymbals for sale on display that I could try out.
The few drum sets they had were used, in bad condition & were stacked (not on stands or with heads on them). So, I was a bit disappointed.
Store looked a bit old, dirty & run down. The two guys working behind the counter were busy chatting with regular customers, but did welcome me when I entered the store. They were pleasant enough (which is why I gave 3 stars instead of 2). Wish they had more quality drum stuff to offer.
Great places to take your child to get a school band instrument.
It’s guitars what’s not to love. Good folks here.
Hate it I could not find a clarinet ,:(
Dropped my guitar off before Christmas was told it would be ready 2nd week of January. Called 3rd week was told not yet. Called 1st week of February was told it was being repaired. Called 4th week was told it would be ready today or tomorrow. Still not ready. Called March 2nd was told still not ready had not started on it had no idea when they would start on it or when it would be ready. Then the smart ass says if I am in a hurry I could just come and get it he did not care.
Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.
2. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Malón , Arkansas , United States
We are fortunate to have Palmer Music Co in central Arkansas. Professional guitar techs, music lessons, dealers in some of the leading instruments in the world today right here for all of us to touch and feel. Thank you Preston and staff.
I had an issue with my Taylor and I wanted to get it fixed by the most qualified place around and I’m glad I chose these guys to help me. They are very accommodating with thier service and fair with thier prices. Glad to see that great customer service is still around! Don’t waste your time with inexperienced technicians like you would find at the big “chain stores”. They will mess your guitar up and you’ll wish you made the “only right decision” in the first place. PPS has my vote for best guitar repair in this state! Great job guys!
Great atmosphere. Very friendly local shop that has everything you need.
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
Usually busy because they’re good at what they do!
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
3. Mainstreet Musician Supply
Address: 201 N Main St, Nashville, AR 71852 , Malón , Arkansas , United States
Kind of tight getting into even bobtail, but definitely worth the effort. Got the old six string restrung for a song and dance and traded a Boss RC3 for a better looper and feel like we both made a good deal.
Only regret was when I got home tonight I found the box and paperwork for the looper I traded, now I’ll feel like a scoundrel until I can get this to them.
This is why mean people will always lose out, they leave no incentive for others to do what’s right.
I love places like this, and definitely got the vibe it’s a family business…
Best wishes and God bless, I’ll definitely be back!
Good selection
My mom needed something
Good selection lots of stuff main problem was looking to get a piano but not that big a deal.
Not a real music store
Terrible customer service! So glad i took my money elsewhere! I told the obvious manager or owner that i was new at guitars but was excited to get something to start off with AND the first thing he recommended was the MOST EXPENSIVE ONE! Thats like someone going to buy their first car and the car salesman recommends a Ferrari..! All.about the money and NOTHING about the customer. Didnt offer to let me hear a certain one and was standing so close the whole time without really showing an insterest in what type of music i play or listen to… ALL ABOUT THE MONEY!!! Never again!
Stood in Olsen’s music store patiently waiting for the guy working alone that’s been “covered up” to hook up an amp for 2 guys there before me. Walked by me to get a guitar to hook up while I was standing at the counter ready to check out. He then sits down and plays for them. REALLY!!! 15 minutes later I walk over to put the $100 item back and I kid you not he then says, ” are you ready”. Man, I’ve been ready for 15 minutes. I’m the only paying customer in the store, because I can assure you the two guys you’re having to demonstrate the guitar and amp for aren’t buying JACK! They’re draining your time and your money. Time management is not rocket science!