Awesome music store and staff. They’ll receive all my business.
We were completely clueless when we went in and the gentleman helping us was AMAZING!! It was painfully obvious we didn’t have a clue but he was very informative and took the time to explain everything in great detail. We’ve been to a few other music stores around the state and always left more confused. But today we had a better understanding and an excitement to continue learning more about music!! Thank you Majestic!!
Bought drum sticks to surprise our nephew Noah Bunts he played drums with his Uncle P in The Fourth of July Parade! Signed Zigglar sticks the best for Noah!
This is by far the best place for guitarists up on the mountain. Excellent choice of axes and amps. Love it!
Prices are very close to online e.g. amazon.
Large selection
Oldest guy there was being very rude and threw an the amp cord that i was using while testing a guitar on the ground
2. Summersong Music Company
Address: 180 Main St, Snowflake, AZ 85937 , Many Farms , Arizona , United States
The staff is incredibly friendly and knowledgeable and willing to help you no matter what you’re looking for. They give great advice, don’t try to rip you off, and go the extra mile for their customers. They have everything you could need, and if they don’t have it, they’ll find a way to get it for you. Love this place.
Did a great job on my child’s Cello.
Nice store friendly staff
Free guitars
There are Some staff members who have been wonderful and pleasant while a couple of others have been verbally rude and condescending. If my children weren’t so in love with their instruments and playing them, I’d give them back. I don’t like rude people.
I was waiting in line for a rental for about 20 min given it is a busy time of the year but everyone who walked up after me got attended to first. Just seemed very selective which rubbed me the wrong way.
Too expensive!
No encontré lo que buscaba
4. Brindley’s Music Center
Address: 836 N Arizona Ave, Chandler, AZ 85225 , Many Farms , Arizona , United States
Friendly place with a surprising variety of instruments.
Great place great service great people
I’ve been looking everywhere for an affordable capo, I needed one asap and couldnt order one on amazon and guitar center was way too overpriced. I came here and found exactly what I needed at a wonderful price and the people working here are so kind and friendly. 10/10
This place is cool. Ppl are nice. IN THE HOOD IM LIKE PRINCESS DIANNA!!!
-Ice Spice 687:927
It was very awesome service but milanos was cheaper books were 8.00 and care kits were10.00 and at brindleys it was almost 16.00 and for book it was 10
Fix it for the most part. Still feels as if the instrument is leaking from somewhere on the lower register. Still hard to push low notes without struggle.
Called to inquire about an instrument. Owner laughed at my question and was extremely rude. He didn’t answer my questions, and refused to give any useful information.
Communicated with them over offerup. They instantly got rude and snarky when asking about trades. Don’t know if it’s the owner or just a social media person but totally unnecessary treatment of a potential customer
I had heard so many good things about this place from other musicians, so my S/O and I decided to try it out. We needed our guitars set up, mine electric, hers acoustic. When we brought the guitars in, we were given a sort of turned up nose treatment when we revealed our guitars. Mine a Purple Paul Reed Smith Custom 24, and hers an older blue Ibanez acoustic. Granted our guitars weren’t the most expensive, but we both loved them dearly (Mine was an anniversary present from her, and hers was her first guitar ever). I explained to the gentleman behind the counter what was going on with my guitar (Dead fret on the high E, also needing a full set up, action lowered, set up with 10’s.). My S/O explained that hers needed a set up as well. We handed over our guitars, and left with confidence.
A few days later we picked our guitars up, and went home to check them out. It. Was. Terrible. They raised the action on my PRS so high that it was almost unplayable, and the gentleman who did the set up said that he did so to get rid of the aforementioned dead fret, even though I gave express permission to do whatever was necessary to solve the issue while keeping the action LOW. That could have meant a level, crown, polish, replacement etc. Anything to keep the action low. My girlfriends acoustic buzzed so terribly on every single fret on the top three strings after we took it in, she has resorted to buying a brand new acoustic, because this place left hers unplayable. Now most people might say ”well if they messed up, take it back and have them fix it” but believe me when I say that when we saw the condition of our instruments, I would NEVER trust them in the hands of this place again. I really wanted to like this place, but after the treatment we and our instruments received, we’ll go elsewhere. Please stay away for your own good.
5. Music & Arts
Address: 7040 E Hampton Ave, Mesa, AZ 85209 , Many Farms , Arizona , United States
Great place. Friendly, helpful and knowledgeable staff. Experienced and skilled instructors.
Wow!! Great service!
Staff is very helpful and experienced!
Great place to purchase or repair an instrument. Alwayd friendly and provides suggestions based on cost for anything the sale or service. Strongly recommend Music and Arts.
They were kind enough to let us jam on their amp and electric guitar
I don’t necessarily have a grievance with this store in particular but the company in general. When my children did not return in March due to COVID there was zero communication from the company as to what to do if we were currently renting from them. I called one day at the end of March to try and return the instrument and they said unless you can make it here by 5 pm tonight we are closing indefinitely due to Covid. They did not offer me any assistance or let me know there was a customer service line to call. I assumed this was a privately owned company. I tried calling today to see if I can return the instrument (we’ve been quarantined since March) and receive some sort of reimbursement due to the circumstances. The guy at the store told me there was a separate customer service number (oh NOW they tell me) that I would have to call to see if I can get a refund. I called and was told I should have called earlier to get my payments stopped and there was nothing they could do to get reimbursed for the months I have been paying for when I couldn’t return the instrument due to COVID and being quarantined. I don’t believe this is great customer service as almost every other company is offering Covid assistance and they will do nothing but keep my money.
Update- they just called me back and said if I return the instrument I could get half of my last months payment back. So I’ve been paying $27 a month for 4 months on an instrument that’s not even being used and they offer me roughly $13 dollars back. What a joke.
NEGATIVE STARS IS MORE LIKE IT!!! I have had the WORST experience dealing with the customer service from Music and Arts. Everytime me or my husband try to call and resolve our bill we get told a different story! NOONE has helped us resolve the issue and it’s been over 4 months now. The amount of money I have paid Music and Arts already, I could have boughten an instrument. NOT worth the hassel and absolute HORRIBLE customer service!!! Save your money and time and go somewhere else!!
Went to the Music and Arts store today to purchase drumsticks and lessons. Couldn’t use my Canadian Credit card or American cash? Very disappointed
