Had a great experience at the Music and Arts store. Had exactly what we needed for my son’s instrument.
Good selection, very fair pricing, great flexibility and spectacular service. When everyone else wanted a three month overpriced minimum to rent a saxophone for a weekend special for our church’s Christmas service, these guys gave me a fair price for a month. They listened to my need and worked with me. I will send fellow musicians and business their way and I myself will go to them for my music needs. Shelton and staff, well done.
Excellent customer service! We met Jesse and he was so knowledgeable and patient with us. The place to go for an instrument!
Do not rent your music instrument here, it’s a nightmare.
The good reviews here do not fall in line with my experience at all. And they sell instruments yet have no basic knowledge about them at all. Completely unhelpful
I have yet to receive a refund for my children’s canceled classes in May. The instructor canceled three sessions each for my two kids, amounting to $222 in total. Shelton assured us that we would get a refund, but even after waiting until July, I still haven’t received it. When I reached out to him, he suggested contacting corporate, but I found his response unhelpful and indifferent.
I sent an email to the corporate team, but unfortunately, they never responded. This experience has been frustrating, and I strongly advise others to consider finding a different music studio with better instructors, management, and customer service. While I understand that unforeseen circumstances can occur, the lack of communication and delay in resolving the issue are unacceptable.
I sincerely hope that you won’t end up feeling the same regret I did.
2. Bertrand’s Music and Horn Improvement
Address: 23851 Via Fabricante, Mission Viejo, CA 92691 , Mission Viejo , California , United States
These guy’s are craftsmen. They overhauled my tenor a few years back and did a superb job. I just got it back after a tune-up, it play’s like the feeling you get when you are the first one on the ice after the zamboni… yeah that kind of feeling…..
I took my saxophones here after trying a few repair techs in LA, and i’m a so glad i did. These guys are amazing. Micah fixed up all of my saxophones in no time at all. I have had some great repair techs in the past, but horn improvement is the best!
Asked question via text and got a response almost immediate. Super friendly and helpful. Thanks!
They were extremely helpful and kind. We are all set up with a fitted violin for music class.
Bad store. Employee claimed “2 months” for a repair. But there’s a catch. First they take 5 days to perform an estimate.
I thought this was a music repair shop?
Total waste of time, don’t even bother driving here.
Not happy about when they said summer months free once paid in full … Ladies and gents not true at all. Was charged months of July and August, not happy about it. Not true to their words.
They need better quility instrimunts
3. Music House Band Instrument Rental Affiliate – Post n Parcel Plus
Address: 24000 Alicia Pkwy #17, Mission Viejo, CA 92691 , Mission Viejo , California , United States
This is a great little repair shop and place to restock on instrument supplies (like valve oil, reeds, mouthpieces, etc). They have good prices and a 20% student discount on top of that. It’s a bit hard to find, but just look for the suite with a red trombone in front and a small sign on the ground. Would definitely recommend it to all musicians.
The brass specialist who fixed my trumpet was friendly and super-fast. I called up and found out they are no longer by the airport, though. They moved to 3501 West Moore Avenue (Suite H, with a red trombone in front). Fantastic service and reasonably priced. Highly recommended.
Says open on sunday but closed. Why small ,difficult to find place
5. My Music Stuff
Address: 27075 Cabot Rd, Mission Viejo, CA 92692 , Mission Viejo , California , United States
