Understand you fully, but it was not rudeness. I called and asked there hours for Saturday, and I couldn’t figure out what she was talking about. I took my mom there the next day to pay for her piano and I immediately understood. The woman, the owner is 96 years old and can’t communicate too well on the phone. She even asked me to run her credit card machine since she didn’t know how. In my opinion, and I’m nobody special, but I will bet all I own against your ham sandwich, that this lady needs to be active. If she sat at home, she would have faded away years ago.
I recently called asking if they sold a certain piano made in the ’70s. The woman who answered was very rude, kept cutting me off while I was trying to ask a simple question, and then hung up on me in the middle of the conversation. I will never purchase anything from there in the future. It was the worst customer service I have ever received.
Old cheap and dusty piano place
THIS PLACE DOES NO LONGER Exist
3. Guitar Center
Address: 2572 Eastern Blvd, Montgomery, AL 36117 , Montgomery County , Alabama , United States
I had an appointment set for today at 6:30 to get a free lesson to see what it was like before I signed up because I planned to learn how to play to go with my writing. I was very very very excited only to get there and told that I was never scheduled in their system and that the person giving the lessons isn’t there. I was very upset because my time was wasted and because I was really looking forward to it. Usually I won’t go back to a business that waste my time, but because Im serious about what I want I will go back, but Guitar Center in Montgomery and Curt, please do better. I’m very disappointed and considering watching You Tube at this point
I’d give them more stars but they hardly have any thing in stock anymore. They do have plenty of electric guitars but hardly any acoustics
It was cool..
Not helpful!!
Need to update the DJ gear and hire knowledgeable people. Sometimes you may be able to catch a great deal on used gear though…depends on when you stop by.
Save your time and order online. I like to buy in person but every time I go in the employees are sitting around and never help the customers. When asked for help finding the item I need I was told they didn’t think they had it. No one looked or even offered to look. Save yourself and shop online or go to another music store.
4. J G’s Music Center
Address: Cloverland Shopping Center, 3857 S Court St, Montgomery, AL 36105 , Montgomery County , Alabama , United States
When you say oldies but goodies here you go The owner has a great spirit warm and welcoming I really enjoyed my experience I really appreciate him
Mr. Gibbs is a gift to our community! Not only does he provide excellent customer service, he also has been very encouraging to my son, who plays Saxophone in his high school band! I would not do business with anywhere else!!
Excellent customer service! Definitely recommend!
Very friendly and helpful
5. Baruch Depot (formerly the Union Station Baggage House)
Top Quality Products;
Peavey Electronics Gear is One Of My Favorite Products!
I went into the store to get an opinion and help on a problem I had with changing items on my instrument and I was greeted with a knowledgeable staff which gave me options, after deliberating awhile the staff member proceeded make the changes just to see if it was possible and it was and didnt even charge for the time, knowledge and effort it took to do it. It’s not my first time visiting and this is the norm. Great service !!!
I serve as a Sound Technician at my local church. Bailey Brothers has been such a big help to myself and our ministry. Brian from Bailey Brothers is extremely knowledgeable about the products they sale. He is an excellent instructor as well. I have to give them 5 stars for being the local music store with the answers.
Lots of instruments. Knowledgeable staff who are willing to help. Try here before you go to guitar center. Be warned seems like some of their prices are kind of high.
The manager was very helpful & the prices were very reasonable on what we were looking for!
I usually try and call in before I go into the store and these guys usually sound like they don’t really have time for that. Quick to get off the phone, I ask a question and they respond with one word and are very blunt and just overall just seem to be uninterested in what you as the customer wants unless you’re trying to buy.
Told the repair guy I was on my way. When I got there he had left. I was going to wait until the two employees I talked to just laughed instead of apologizing. I went to Lisenby’s in Prattville and they took care of everything.
I have supported Bailey Bros. since I was a kid, but it’s time for the Montgomery store to be put out of its misery.
7. Bailey Brothers Music Company Eastchase
Address: 7256 Eastchase Pkwy, Montgomery, AL 36117 , Montgomery County , Alabama , United States
They were really nice. They answered all of my questions, what I needed they directed me to the downtown store and even gave me a discount. I really appreciate them.
Great place. Knowledgeable staff. Tons of stuff
Staff were friendly, professional, helpful and very knowledgeable of all my questions asked. Gave excellent advice.
Awesome service ✅
This location is small but they have an awesome selection of guitars and other instruments not carried other places.
Nice store. Interesting inventory. But the staff wasn’t at all interested in talking to me.
8. Emma’s House of Music
Address: 1558 Dunbar St, Montgomery, AL 36106 , Montgomery County , Alabama , United States
