Drove by & stopped because I’m new to the area and was looking for a music store. I’m a new drummer, so I was only curious about their drum supplies. Sadly, they had very little drum stuff, with only a handful of used cymbals for sale on display that I could try out.
The few drum sets they had were used, in bad condition & were stacked (not on stands or with heads on them). So, I was a bit disappointed.
Store looked a bit old, dirty & run down. The two guys working behind the counter were busy chatting with regular customers, but did welcome me when I entered the store. They were pleasant enough (which is why I gave 3 stars instead of 2). Wish they had more quality drum stuff to offer.
Great places to take your child to get a school band instrument.
This is one of only a handful of places in the River Valley you can buy instruments and accessories from. It’s a place I can drop in quickly for new strings or sticks. They offer some set-up/repair services from entry to intermediate difficulty. Keep to the kids close (or at the house), as various instruments and/or parts are laying around in some areas of the sales floor, making for somewhat treacherous terrain and unclear pricing. Staff are generally friendly and helpful, though you may have to approach them directly for help. I prefer this myself. Glad they’re here.
Bought a brand new acoustic guitar here after years of using this store for my musical needs. The guitar wasnt staying in tune and i noticed the intonation was a little off as well. I took it back 4 days later and they offered me 100 bucks for it. It was brand new and i spend 400 on it and bought a 150 dollar case as well. Thats not the way you treat repeat customers. I will never be returning to this store again.
Unfriendly staff
Hate it I could not find a clarinet ,:(
2. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , Morés , Arkansas , United States
Best experience at buying a violin for my daughter. Tom was very helpful and kind! Highly recommend!
Bought some Hofner style Tea Cup knobs to put on my Hofner HCT Cavern bass and they work and look great. Shipping was fast and quality perfect. Thanks.
I bought a couple sets of Dunlop Dual Design strap buttons and I got them in a timely manner and they were exactly what I ordered. Thanks!
Nice place the staff was really helpful. A little small.
Wonderful tutors
Great place
The manager/owner with the flat cap and black/grey beard couldn’t care less about customer satisfaction. He tries to rush customers into buying equipment, and is extremely rude to you if you don’t buy something right off the bat. I’ve witnessed this every time I’ve been in the store. I would highly recommend seeking a different music store with a competent manager that doesn’t solely care about taking your money. He is unpleasant to be around and lacks simple business concepts. Bottom line, there are plenty other music stores in NW Arkansas that will prioritize your satisfaction — don’t waste your time here.
I bought a Zero Glide zero fret nut replacement through Amazon, but it was fulfilled and shipped by Arkansas Musicworks. I bought it 8/3/18. It is now 8/12 and there has been no shipment. Amazon emailed that the seller had not shipped within the time frame allotted and that I could cancel the order, follow up directly with Arkansas Musicworks, or whatever. I cancelled and will buy elsewhere. Never a peep out Arkansas Musicworks. Small item but they totally dropped the ball. Now I wouldn’t trust them for anything I need or am in a rush for.
Brought my guitar into get work done on it. Neck reset and put new strings on it. They ship it out to the luthier who gives it back in worse condition than I gave it to them in. DO NOT USE!
3. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Morés , Arkansas , United States
Excellent experience. Staff was courteous and attentive. Love the new look!
We love Palmer studios! Nicole is a wonderful instructor and the staff is always very friendly! Highly recommend them!!
I have been a customer of Palmers for several years now. Purchased 2 Taylor guitars there. Today I picked up a Martin guitar that William, the guitar tech performed a setup on. As always I’m very pleased. William patiently answered my questions on the phone. The guitar was ready 6 days before the date promised. When I dropped in the store to pick up the instrument I ran into Bear. Super cool guy. Always gives me good tips. It doesn’t matter if you are a beginner or a 30 year plus player like myself. These guys are pros. Great selection of instruments. No high pressure selling. My FAVORITE music store by far.
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
Usually busy because they’re good at what they do!
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Amazing customer service. Good prices and knowledgeable staff
Went there today. He has some great deals and he does layaway 6 month layaway if needed
Nice friendly staff
Great hometown music store! Great selection of both new and classic electric guitars serviced by a wonderful, friendly staff. Family owned for decades!
I’ve purchased things from here before, but today, I felt as though my business was not wanted. I took a violin in due to having issues tuning it and the bridge popping off. Was told what I need to do. Told them thank you and asked my daughter if she wanted to look around. Was told to have a nice day. Was not asked if I needed help with anything else. Employee just walked away
Very rude to my wife and all she did was ask a queston please don’t do business with these people we don’t need rude people in this town.
Great home town store
6. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Morés , Arkansas , United States
I highly recommend Renown Music. They did great work! Great work and great people!
I’d like to add that Brandon in particularly was personable, professional and his work no only met but actually exceeded my high expectations. I’m a professional musician and I can’t wait to go to work because Renown Music made My guitar beautiful!
I love this place. My kid loves this place. He looks forward to his drum lessons every week.
We’re so excited to have renown music in the neighborhood! Our son has been going since they opened and absolutely loves it. He’s learned so much from his piano instructor and most importantly they keep it fun for him so he’s excited to learn. It’s a bonus when kids think their teachers are cool. Brandon Toney the owner is great and they offer lessons on all kinds of instruments. We love you guys! Keep up the good work!
7. Mainstreet Musician Supply
Address: 201 N Main St, Nashville, AR 71852 , Morés , Arkansas , United States
