It’s wall to wall musical instruments. Some of the cymbals are of an era when I had my paper route and I was just beginning. Other than that…go to town for your heart’s desire.
Great customer service
Guitar Center offers more for your used gear
Poor customer service. Salesman was disrespectful. Had to walk out on a purchase. Very disappointed.
Came in an hour before close to sell some gear. A couple of things:
1. Staff/atmosphere: The staff wasn’t very welcoming and made their annoyance known about me trying to get an appraisal an hour before close.
2. Accessibility: all the amps were disconnected, making it inaccessible to try out guitars.
3. Prices/trade-in value: They have a USA-made vintage guitar listed for $599. They barely offered me $200 for an almost identical guitar (same year, same condition) and claimed that “$200 is what they go for.”
Only reason I’m rating two stars instead of one is because they do have a good variety of instruments.
3. Music & Arts
Address: 1905 Scenic Hwy N Suite 610, Snellville, GA 30078 , Moron , Georgia , United States
Always loved coming to this store. Very knowledgeable staff. It’s always fun to act like a novice, then pick up a guitar and start shredding just to see the look on the faces around you.
Thanks Joey for the Awesome Customer service shown to my Daughter and I. My Grandson is enjoying his Violin.
Simply the best
I’ve used Music and Arts for years for my music needs and have always found what I needed. However, the last few times I’ve been have been a little more lackluster as I’ve seen the store get older. The restroom is in disrepair and the fixes seem minor, but it seems that corporate isn’t giving the store the resources they need to properly maintain the store.
The teachers are excellent and this store has been a hub for the community for years. I hope that Music and Arts invests in this store so that it continues to serve the community the way that it has for decades.
Staff has always been friendly and knowledgeable over the years my kids have been in band and orchestra. This is my go to place out of area music stores.
friendly staff and very helpful for anything you need for school band
Aug 26, 2023: staff is a bit aloof (however, Dylan was not, he was very courteous and helpful). I purchased an adapter that was priced on the shelf almost half the price as what it rung up for. When I questioned, they did not honor the price, I showed how this particular adapter was priced as tagged at competitors rather than double the amount that was charged. The other guy shrugged his shoulders, said prices regularly change (which they don’t, I dont appreciate being spoken to as if I know nothing of the industry). I called another location and asked about the same part, the price they quoted was the lower amount. So, I shared this with the staff and after they made a call (there was no manager in duty), they finally corrected the price. 0% recommend. Ridiculous.
Horrible customer service. I have never seen such incompetence in the retail industry. I will NEVER shop here again!!! I am also going to get in touch with the Better Business Bureau. Scam artists. My 12 year old son asked the clerk for a particular mouthpiece and the clerk told him that it was 72.00. She never asked him if he needed a long or short mouthpiece. We don’t know anything about trombone mouthpieces. My son just started playing the trombone. We took it all of the way home to find out that it didn’t fit. We drove back to Snellville to exchange it for the correct mouthpiece and the manager told us that they don’t return mouthpieces that have been opened. I wish that the clerk could have mentioned that at the time of purchase….
Happened to be on that side of town and remembered that I needed a new mouthpiece for my trumpet went in to check pricing the price for their cheapest mouthpiece $40 can purchase online for $25 for two so therefore I did not make the purchase the prices of all the instruments seem very high I doubt that I would return to the store too high in for me
