My son started playing guitar at a considerably early age, and he has been so fortunate to have Zhivko Nikolov as his teacher. Zhivko’s incredible patience, dedication to help young talents and develop them, nurturing approach, and great passion for music have contributed to my son’s sticking to playing guitar and having music part of his daily life.
My daughter loves this place, very professional service!!!
Great place to learn music with amazing teachers! The kids love it!
3. Piano Parlor
Address: 121 S Emerson St, Mt Prospect, IL 60056 , Mount Prospect , Illinois , United States
4. Lubeck Studios
Address: 101 E Rand Rd, Mt Prospect, IL 60056 , Mount Prospect , Illinois , United States
The service people by electronics are superb they really go beyond to make sure your satisfied
I love this Walmart!
Se ve pequeño pero encuentras de todo, el estacionamiento casi siempre está lleno aunque el servicio es rápido
Need more items which not available
Just went here for a 1000 piece jigsaw puzzle and was impressed with the large selection! It appears this store is currently undergoing a remodeling phase.
The staff is very rude and not friendly at all! These employees need to be trained on how to interact with customers in a nice respectful way.
not happy bwcause led bulb not workinh
The new checkout system is a big joke, give me a good old-fashioned cashier anytime. I won’t be going back there again total chaos
8. Guitar Center
Address: 2375 S Arlington Heights Rd, Arlington Heights, IL 60005 , Mount Prospect , Illinois , United States
Purchased an MIDI keyboard from here. Staff was very very helpful and made me feel welcomed. Will definitely be returning to buy more equipment
Great place will all instruments and equipment you can dream of.
Great as always. Matt, the store manager is outstanding. Great crew..
We have lot of options and staff do explain the needed details. As a first time visiting the store I felt that I need to do some ground work before visiting store.
Friendly
Need better training in presentation of instruments A lack of knowledge of sound system (cable connection , floor position of keyboards in order to be tested , mising sustain pedals of mostly keyboards
( With 88 keys ,)
I like Igor , he is a professional ,but he didn’t was today
So went there today and because of a terrible experience decided to make it the last time I will ever go to this location. Apparently $1,500 for a used Ovation guitar was not very important to this stores manager and let me walk out the door and take my business elsewhere because going home early was more important to him and his short staff as he claimed! Message to upper management hire more competent store managers and sales people that know how to take care of customers especially when they’re dropping more than a few bucks on a pack of strings.
Drove for 45 minutes to buy this new fan fret Ibanez with the Fishman fluence pick ups, literally got chased off the amp I plugged into by an employee setting up his own personal guitar, before I could even start tuning it. I will definitely be spending my $1200 with Sweetwater instead.
Anyone will tell you the chain is trash, but this particular location is terrible. Seriously, go anywhere else. There’s not an expert to be found. The employees know as much about music as the average barista knows about coffee agriculture. Also, everything is offensively overpriced. The customer service leaves a lot to be desired. I was kept waiting for the better part of two hours after I called ahead.
9. Drugan’s Drums and Guitars
Address: 1577 S Cora St, Des Plaines, IL 60018 , Mount Prospect , Illinois , United States
AAA+ Business!
Item was exactly as described and packaged safely with quality box and bubble wrap!
Not the typical reused box + whatever ‘stuffing’ is around.
Answered all my questions and listened to my concerns. Worked with me on a Great deal!
Would not hesitate to do business with again.
Thank you!
Best drum store I have ever been too. Great employees and great selection of cymbals. The cymbal stands are more than affordable while still having amazing quality. I purchased a boom cymbal stand from here earlier for $20 at the quality of a $100 stand
Great experience. They held a product for me for about a week until I could get back from vacation.
10. mount prospect piano lessons
Address: 1520 N Mura Ln, Mt Prospect, IL 60056 , Mount Prospect , Illinois , United States
Super cool place I love the open mics on wednesday to get practice in, great music store overall, staff is pretty cool as well
These guys bring something extra to the table when shopping for gear. I have found they have a more varied selection of guitars than other major retail stores. Actually, they had almost every guitar that I had been eyeing for years in store, which tells me they know their gear. Friendly staff, good prices as well.
The store was really well organized and the staff were all super friendly! My partner has been coming here for years, but this was my first time in the store. The drum section was really well laid out and I loved the variety they had. Enjoyed some jam time back in the hand percussion area. The store layout is really easy to understand and I love that the classroom is so big and easy to get to. The sticks I bought were a really great price too! I look forward to coming back.
Good selection of available in stock product (certainly better than their larger competitor), sales people that were friendly and on the ready to assist in any way possible. Not necessarily the most experienced at sales- their recommendations didn’t really take enough of my needs into consideration. But they certainly did allow me to experience something I might not have otherwise, so that’s a good thing.
Love the friendly cashiers. What I don’t like is the long wait for EVERY transaction….each time we are there it takes about 5-10 just to check out, and there is rarely a line…
Kind when helping me find a item and helpful with the questions I had.
Went to get a drumset no staff present someone said was going to help me but nothing…..had to leave the store def not going back
Some employees are nice like the guy in drums but others won’t even give me the time of day. I go in with my boyfriend all the time and they will talk to him but ignore the crap out of me. They kind of treat me like I fallow him and his friend around and don’t play anything. When in reality I play bass in a band and I’ve played a wind instrument for 9 years. Other than the guy in drums no one has ever asked me anything about music, what I played, or if I was looking to buy anything. I work in customer service and this is totally not how it should be done.
High prices. One of the managers was rude and lied to me on purpose.
13. Five Below
Address: 1121 Mt Prospect Plaza, Mt Prospect, IL 60056 , Mount Prospect , Illinois , United States
This was my first time shopping here & it was so much fun ♥️Thanks Jen for all your help with my Harry Potter Party.. You really made this a fun experience
This store is neat, organized, has good deals, and a new self-checkout option other 5-Belows do not have!
It was the first time I had ever been to a Five Below. Great place. Surprisingly super helpful staff.
Yeah they only had self check out. I guess nobody wanted to Work?
Didn’t care for the fact that my only option was the use self checkout. I don’t work there! Felt sorry for the young gentleman working the store, not sure if he was alone. Noticed also, some items are ABOVE $5 ! ?
Side note-Extremely disappointed when we had to return 4 items for not working properly.
Used to be a fun place to browse and look at things you might not see in other stores. Now I cannot go in there because, the second my mask slips below my nose, I get an earful from one of the employees. 99% of people are going to pull up their masks if they slip: no need to be so damn obnoxious about it.
Tall gentleman was coughing and talking trying to assist me. Go home if youre sick.
Staff is rude. Roof was leaking and huge water puddles were everywhere. Only one self checkout kiosk was open.
14. Advantage Wholesale Music
Address: 3319 N Ridge Ave, Arlington Heights, IL 60004 , Mount Prospect , Illinois , United States
It has all my musical needs. They could lower the prices, though.
good
Muy buen lugar para rentar y comprar tu instrumento.
Great music store. It’s also good for solo lessons for a variety of musical instruments. I have gone to this place for my Cello lessions when I was in middle school, and they have really good instructors.
You can also get basically anything from this store relating to musical instruments.
We asked for replacement for my daughter instrument because she is growing up and she never got it
You end up paying rent for years. They will never remind you even if you paid rent more than instrument cost
I order something a couple months ago and I am returning the instrument and the case is still not here and the prices are to high.
Worst experience ever. We ordered an instrument 15 days ago and hasnt arrived yet.They want the payment upfront but when you call them they do not answer properly. .Everytime when I call they gave me different excuses. They gave me such a hard time to communicate and work something out. The manager does not know what professionalism is .
They have a lot of good tools just wish I could buy them. Staff was very nice
The variety of tools and items for the garage, outdoors or shop was impressive. I appreciate that the brands I’m typically in search of are available here and not generic, or knock-offs. They have items for the professional to the weekend warrior.
The staff was friendly, attentive and helpful. Their sales bins and available coupons are wonderful to save you a few bucks during your visit. I’ll be back to spend a bit more time finding those items I didn’t know I needed.
Cool store, has lots of stuff you can’t get anywhere else, but unless it’s a sale, their prices are outrageous.
First time there. I was impressed with the varieties. I’ll be going back.
First time shopper, good store with great inventory
Bad customer service!!!
Made order for Quincy compressor after I made new bussines account.
4 days later my order was canceled, stating I did it.
2 hours on the phone 4 transfers rude costomer service reps, they finally confess they made the cancelation but nobody had any Idea why.
Now I had to wait for them to return my money , Money I work with for mistakes I didn’t made ridiculous company.
I had 3 non functioning lawn mowers, a Husqvarna, a Toro and a Craftsman. Spring was here and I needed to cut the grass so I decided to take one of them to Northern Tool as they are not terribly far from me and they supposedly “fix or tuneup all small motor engines”. What a mistake@! I called first to see which one out of three brands they recommended as the best possible option and I was told by someone working there to bring in the Husqvarna as its a quality lawn mower etc. So I put it in my trunk and brought it in and was immediately told that they do not fix Husqvarna brand lawnmowers? What? Ok so that left only the Toro or Craftsman option and was told by the repair guy, who was nice guy BTW, that Toro was a great brand and he can fix those no issues. So I dragged the Husqvarna back home and put the Toro in my trunk and drove it back. I brought the Toro in and left it there to be inspected and was told to go pay a $60.00 fee. As I was paying that I asked does that go towards the fix and was told by 2 people working there that YES IT DOES so I paid it. A day later the repair guy called to say I needed a new carburetor at a cost of $139.00, parts and labor, plus the $60.00. I told him that I was told the $60 would go towards the fix and after much back and forth they decide to honor their words. So he ordered the Toro carburetor and after a few days called to say that the one he ordered doesn’t fit right and so cant fix the Toro at all but the last option of a Craftsman he can get any part no issues? What? A part of me wanted to get my $60 refund and go somewhere else and I should have but since the repair guy was nice guy and assured me he can fix the Craftsman I decided to give it one last try. So I dragged the Toro back home and brought the Craftsman in. I left it there and a few days later the repair guy called me back and said he cant get any parts for the Craftsman and so CANT FIX THIS EITHER. 3 strikes. The worst part besides wasting my time is that they refused to refund my $60. The manager said they put in a lot of time? Apparently being lied too and dragging 3 lawn mowers back and forth wasn’t wasting my time? This place is a joke. Don’t waist your time unless you like being lied too, wasting money and effort to get nothing fixed. BTW I called another repair shop who fixed the Toro which now works great!
I will never go there again , bad customer service , nobody knows anything there , prices are too high , drove across the street to home depot and found the same milwaukee saw for 47 dollars less
18. Starbucks
Address: 195 W Rand Rd, Mt Prospect, IL 60056 , Mount Prospect , Illinois , United States
Never miss a good cuppa even late in the afternoon
They got me what I ordered fairly quick
Out of Feta Wraps, but I still smashed a Bacon Gouda Sandwich!!!
I have been here quite a few times and it has to be one of the most inconsistent Starbucks as far as drink quality and accuracy goes. I don’t know if the manager has instructed the employees to go light on the syrups, but that’s what their drinks taste like compared to most other locations. Don’t drive out of your way to get Starbucks from here.
Place good clean!
They don’t have whipped cream!!
The door was open, i came in , and they said they closed, however it’s says that they’re open until 9 pm for takeout. Horrible customer service. The employees is rude
Way to long of a wait for uber eats pick ups
We order a green tea latte, they didn’t have the ingredients. They wasted our time by making us wait in line. Very bad service.
19. McCormick’s
Address: 550 Palwaukee Dr, Wheeling, IL 60090 , Mount Prospect , Illinois , United States
This my first time using McCormicks and I ordered my stuff today and they were quick to get everything ready and my stuff was just put in today and shipped
OMG this place and people were amazing.
The company prints flag for March band.
This was my first time using this company. We ordered a parade banner and frame. The customer service was really good right away. They misspelled something but fixed it before production. My main issue that I had was that they sent me the cost and I submitted it to our school PTO for approval. I told them the date it would be approved (it was within a few weeks) and then I would pay and we could start production.
I then received an email saying that if I didn’t pay in the next week, they would be changing the price and adding $100. They said they could do that because my estimate expired right before the date I was to have it approved. After I complained that that seemed very wrong to me, they backtracked and said even though they could do that legally, they could extend my estimate. So why couldn’t they just contact me and extend it to the date I gave them in the first place?
It all seemed shady. Had I not complained, I would have been charged $100 more for my product. I am glad I said something. Not a great overall first experience. It’s too bad because the product turned out great!
Very Disappointed. I had heard great things about this company. I was hired very late for a Marching Band Director position and was told McCormick’s would be able to help me get things quickly and reliably. They had a 1.5 week production pushback and I had to reach out to even be told this information. I understand this is a business, but no courtesy call or automated notification? Maybe things have changed.
20. Tritone Music School
Address: 838 Arthur Ave, Arlington Heights, IL 60005 , Mount Prospect , Illinois , United States
Our neighbor recommended this school for children’s piano and we’re so happy that they did! Our 7 yr old had never played before and we weren’t sure how it’d go. Chaiko (owner) is very patient and has been an effective teacher. Our son enjoys coming to class and is motivated to play at home as well. We chose group lessons and it’s worked out so far. If he continues enjoying it, we may transition to private lessons.
For the past four years, my son has been taking piano lessons at this outstanding music school. Andy, his teacher, has been an incredible mentor. His patience, guidance, and encouragement have been instrumental in shaping my son’s musical journey. I am profoundly grateful for Andy’s dedication and the positive impact he has had on my son’s growth.
One of the most cherished highlights of our experience here is the semiannual recitals held at the local Arlington Heights Library. The recitals take place in a beautiful grand room that provides a perfect stage for the students to showcase their hard work and progress. It is truly awe-inspiring to witness the talent and progress exhibited by these young musicians. These recitals not only boost their confidence but also create lasting memories for all involved.
My son has been a student at Tritone Music School for over three years and we can’t imagine a better place for him to be. The teachers are great . His Piano skills have improved immensely as well as his ability to read notes. His repertoire has grown to close to 30 songs. Tritone is highly recommended..
