Great experience. Very nice little store, great quality and variety. Everything you need, you will find it here.
Outstanding customer service
Thank you Gavin for helping me get my son’s band stuff for school. I highly recommend this store for any parents that need to get band supplies for kids school!
Awesome staff! Really helpful for beginners and pros alike.
Always has what I’m looking for
The shop is great. But the entrance is the only funny thing about the shop. Idk how you would get upstairs with a string bass upstairs with any ease. The shop is quite tight as well.
Helpful staff. Great location for woodwind accessories, reeds and such. Also provides a wide range of classical stringed instruments
I didnt know you can’t be laughed at cause you didn’t have enough cash on you … How low class can you be ….
They don’t buy used instrument
3. WestSide Music Hawai‘i
Address: 94-239 Waipahu Depot St, Waipahu, HI 96797 , Nada , Hawaii , United States
Ron at Westside music is probably the best person to talk to about anything having to do with any instrument. Very knowledgeable and personable..Coolest place to go to Ever…
Great customer and was able to fix my sons guitars right away
I live in Ohio and bought a guitar for my son who lives in Honolulu. Did the whole transaction over the phone. Ron was fantastic! The guitar is great, my son loves it, and Ron made an unusual process easy. Thank you fur your Aloha Ron!
Hard to find but there are some treasures in here whether you are a beginner looking for something affordable or a collector looking for that rare vintage item. Owner is a super nice guy.
Had what I needed
First time there and very helpful
4. Dan’s Guitars
Address: 2000 S Beretania St. # B, Honolulu, HI 96826 , Nada , Hawaii , United States
They have an amazing staff, very helpful, definitely recommend
The staff was very helpful and very respectful
Good selection and helpful staff.
Friendly staff and variety of new and used goodies!
Beautiful old Martin Western guitars
Had two patch cables made for 40 bucks while I was here/on the road playing. I’m not sure what was wrong with them but when used on my board my volume was cut in half and none of drive pedals worked properly. I’ve been playing professionally full time for two years and part time for 12. This was discovered that night at the gig in front of 500 people. I called and no answer. Left a message no call back. Messaged on facebook no message back. Emailed no email back. Avoid.
I walked in and asked for a bass tuner. I’m not the most experienced musician. He told me that it doesn’t matter if it’s a bass tuner or a general tuner. Turns out, it very much does matter, and I am now out $20. They will get you in and out quick, but make sure you know your stuff before you walk in or they will take advantage.
Went in here to get a new guitar so I could start leaning how to play. I decided on a preowned guitar. It was labeled and sold to me as a Fender Stratocaster. After my friend checked it out when they were visiting they discovered that it was actually a squire and worth a fraction of what I paid at the store. I brought it in to talk to a worker about it. I came in asking for it to be verified and if it is found to be a squire scam then I was going to ask for a refund. I explained my dilemma to the worker and was met with what seemed to be a smug attitude. He insisted that it was a genuine strat but said that he would have Dan, the store owner, give it a look. He also explained to me that this was part of a consignment sale which I was not notified at all in store. I came back after Dan had time to give it a look and he agreed with me that it was in fact a squire and whichever employee received it had failed to verify its quality. That employee was the one that sold it to me and the one I had spoken to prior. Dan had then offered to sell it as consignment for me, but that I wouldn’t be able to get near what I paid since it’s not worth that much, or he could give me store credit towards a replacement. I asked for a refund since this was a case of misadvertisement and nearly fraud. He denied this as it was a consignment sale, which I’ll reiterate that I wasn’t notified of that at time of sale. Contrary to his employee, Dan was understanding and I would say he is the only reason to go to the store. He’s obviously passionate about music and spreading that joy to others. I was looking for a fender Stratocaster since I was new and I knew little to nothing about guitars. He showed me a guitar that was at the value of the store credit. He said it was a Japan made Fender Stratocaster. I was grateful and given new breath to learn the instrument. After further inspection it turns out to be an ESP Grassroots. Once again, worth far less than what it was at the store. Now I am out a lot of money and no longer have an interest in learning music. I would prefer to have my money back bur considering how I was treated it seems like scams go over better than legitimacy in the overall of this shop. I hope it gets better.
