Great customer service and sweet people that help u when you need anything
Nice clean store. Employees are so friendly, & always helpful!!
Very nice store
Great place to shop but not for grocery shopping.
I love Walmart, but I don’t like how it doesn’t have a meat department.
Needs better customer service.when you need help there’s no one to be found
I bought 10 bags of mulch and want outside to load up my SUV. No one was around. I started loading up. As I am loading up the second bag, a guy materializes and tells me I have to go inside and pay first. I told him I already did that. Then he told me I wasn’t allowed to load anything until after I show him my receipt.(no one was outside or in the garden dept. I looked) I told him “too late”. He walked away. I put the 2nd bag in the car. When I turned around there were 4 employees asking rapid fire questions about my receipt, how many bags I bought, how many were in the car already, etc. Then they proceeded to tell me how I did it wrong. Bottom line…they were rude.
I went to Walmart today to try and get propane but because it’s cold outside one of their entrances iis closed down leaving the Customers to go all the way around Very inconvenient especially when it’s cold I’m never going to shop here again
You get what you pay for i bought three phones from this wallmart a bike and recharging batteries for my phone all garbage phones crashed bike rim kept getting flats. None of it lasted. They must call themselves wallmart becaues they throw the stuff up against the wall before they sell it. AND THEY WOULDNT LET ME RETURN THE BIKE EAVEN THOUGH IT CAME FROM THIER STORE AND I HAD THE RECIEPT. not a good store. I would have to be desperate to shop there!!!!!
4. Marathon Sports
Address: 238 Main St, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Great place for running shoes. Very knowledgeable staff and great selection of shoes.
Shoes
Purchased a pair of Hoka’s One and was influenced by sales telling me its a 500 mile shoe. They were very comfortable and lightweight. After 5 months of light use, walking, the soles were worn to smoothe surfaces in sections. .Nick C, contacted me the next day to resolve this issue. The new shoe had a design to protect the wear of the soft cushioning. Very helpful and professional. Thank you Nick for your response and the exchange on a wide selection.
After having a rough experience in the location I was for lack of better words, annoyed with service. I did receive a phone call from a higher up, all matters have been resolved. The customer service has changed for the better in the store. The staff is now very knowledgeable and I do recommend giving them a try.
Good small shop. Staff is helpful depending on who is there. Good selection of energy gels, etc. Big selection of shoes, but not the nikes I buy. On the expensive side like any specialty store.
Nice employees but they need to be more confident in their recommendations. I admit and had admitted to the sales people while there that I have a difficulty deciding what size shoe is appropriate for me ….might sound odd but it’s true- same thing with clothes, I’m not abel to decipher what fits best for me- for whatever reason. The reason I go to customer service type stores is service and expertise- expecting to pay more for just that. Allowing someone to walk outside the door with clearly a size and a half too large is really inexcusable. I went back and returned the shoes and left with again with a half size too large for my foot. If the sales people can’t guide you in the right direction what are we paying the extra cost for?
I went to them to get a pair of hokas. I tried them on in store but wanted a different color so I was going to order online. The staff told me that they had a special relationship and it would be better for me to order through them. I was then told it would take 3 weeks. My girlfriend ordered the same pair of shoes a week later that came in 3 days. Then three weeks passed and I called them just to be told that they did not have my order in their system and no records of my name or number. I had been charged on my credit card, so I called them back. I feel like they should have been the ones to contact me in the first place. I also was shocked that when I called there was not really ever a sincere apology and they were not proactive in helping at all. I have already gone online found the same shoes (at a discount I might add) ordered and received them all within a week.
5. Connecticut Music Co
Address: Westbrook, CT 06498 , Old Saybrook Center , Connecticut , United States
Best humidor around. Never had a bad cigar out of here.
Been wanting to swing by for a while now and finally had the opportunity. Owner Ron was manning the store and one of the most personable people I’ve meet as a business owner. Was really attentive and great selection of cigars in the walk-in humidor as well as accessories. Island feel and I dug it.
Great place to get a cigar
Knowledgeable and helpful. Decent selection and good prices.
Lovely store with great prices. Jewelry is cleaned for free, the owner is very reasonable and kind.
Nice with some unique finds. Was my first time there and I’ll pop in occasionally. Owner is nice. Just wish the owner(s) were a little more honest.
I had this store handle an estate sale for me. Some expensive antiques we had researched were sold for a small percent of what they were worth. Research was not done on the items before the sale. In addition I never received an accounting of what they sold of our goods. They claimed they had kept a list, but after 4 requests we got nothing.
Lots of great treasures, but owner will bully you into a purchase. Even after many “no”s the questions didn’t stop. “How much for you to take it?” “no, we’re good.” “Come on, how much?” Then was charged 5 more than agreed on.
9. Paperback Cafe
Address: 210 Main St #8, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Good service, but no wifi, the food no so good, the hashbrown was burned, hard to chew.
hope tomorrow high
Attached cost promotions
12.50 for the big breakfast ? One peice of bacon one sausage patty and the pancake was very small , food was good just very pricey I feel for the amount you get plus the paperback lost the charm it once had , no books , no music , its turned into another overpriced shoreline summer spot
quick feedback. sometime
First time we went was a weekday and everything was perfection. Ordered wraps and they were layered and made very nicely
The last 2 times we went were weekend days. Service was terrible and very rude. The wraps were a complete mess and were barely staying together with all the sauce in one spot.
My guess is that weekend staff is no the same as weekday staff and should get re trained or service has declined very fast over the past 2 months.
If I can convince my wife we will try weekday lunch again but I’ll have to do some serious convincing since we know we can get a better meal and service for the price.
10. Harbor Books
Address: 146 Main St, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Friendly. Great selection and pricing and trade back system.
I stopped in this store today after running around to about 7 different stores looking for a particular old book. No one at any of the other stores really knew what I was looking for or had a copy, but the clerk at Harbor Books knew exactly which book I meant, knew exactly where it was, and had several older editions for me to peruse. I got the perfect Christmas present for an incredibly reasonable price! I just wish I had stopped there first instead of running around all afternoon. The store was very neat, well organized, and they had a large selection of books.
Quaint little bookshop, very friendly staff, half off original prices…great little gem in Old Saybrook.
Lots and lots of books. Many shoreline books you won’t find in any other store.
Good place to buy a good book
Lovely small bookstore
We stopped into Harbor Books today with our children, who are 2 and 4. They are young children and energetic, but they also know how to behave. My younger daughter handed me a Children’s book off the shelf, I said yes, that’s a book, and I put it back on the shelf. The man behind the counter VERY rudely said “Those books are for adults to buy,” to which I said, “Yes, I realize that.” He replied with (still quite rudely) “This is NOT a library. Those books are for purchase.” I took my children and left. They weren’t causing any sort of trouble, there wasn’t anyone else in the store, and the display of children’s books are right at floor level very accessible for young children to look at. I understand the concern about children potentially destroying books and displays, but mine were not misbehaving, I put the book back as soon as it was handed to me, and I was getting ready to tell my daughter that we look at them, not touch. I don’t know ANYONE who goes to a book store without thumbing through the books, and this employee (I don’t know if he was the owner or a clerk) made it quite apparent that we were not welcome there despite the prominent display of children’s books and the open door to the street. I wouldn’t recommend this store to anyone.
Kind of pricey and a bit compact. Busy for sure but no real atmosphere.
11. Staples
Address: 1000 Boston Post Rd, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Excellent service! Found a bookcase that had a promotion sticker, didn’t realize that the promotion had expired but they honored it anyway! They were also very patient with helping us set up a Rewards account. Huge thanks to Bernard (I think that was his name) for all of the assistance and for bringing the bookcase out to our car!
Nick helped me find everything I wanted. And it was all in stock. Not a bad deal for Black Friday. I also saved over $300.
Top notch old saybrook staples!
Great place and wonderful people.
Good service
Decent service.. but terrible cellphone service. Had to step outside and come back a few times to retrieve important information from my phone.
Dropped off very expensive opera tickets to be picked up by ups and staples must have lost them.
I thought the idea of laminating vaccine cards for free was brilliant. Bring customers into your store for a free service that probably cost pennies. A lot less cost than advertising. But if you are going to treat people like they are a bother when they take you up on your offer you are doing more damage than good. 3-26-21 around noon. Bad move, would have rather paid for it and been treated with some respect.
The associates in this store have no idea how to give good customer service. If you dislike your job so much then find a new one but there is no reason to talk rudely and be short with customers just because you are having a bad day. The older lady working the front cash register needs to be more kind to customers and not be acting miserable all the time.
12. The Estuary
Address: 889 Boston Post Rd, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Akil is an exceptional purveyor and person with a large array of worldly antiquities with the stories to match. I look forward to our next visit and purchase!
I met Akill this weekend when my husband, son and I stopped by his shop.
What a beautifully displayed shop. Even the smell of the shop was so pleasant, not musty and stuffy like most shops.
My son purchased a metal sign and I some specialty soap. The lemongrass soap and the other green soap. I forget the name. The smell of the soaps was so soothing. I exchanged my connection to the lemongrass one with Akill.
Akill is such a knowledgeable, interesting, and kind man. I did not meet his wife but I read that she designed the layout of the shop. I’m sure she is just as interesting as he is.
The short time we spent chatting he made us laugh, smile and travel the world looking at his collection. He took his time to explain some of his cherished findings and we loved listening to the background and history.
I wish I could have bought more. Maybe another time.
I am so glad we stopped in and believe I should share good experiences. We hear so much bad in the world. I like to highlight the good.
So if you find yourself in the area stop by and walk through his shop and look at all the beautiful pieces he has collected.
Very friendly. Interesting things from around the world.
I’ve bought a bunch of stuff from this place over the years. the gentleman there has always been very polite. He’s always very friendly. He seems extremely knowledgeable. I would definitely recommend the place to others.
I did not buy anything here, but the antiques here are definitely unique… some were a little creepy lol The owner was kinda pushy and tried to get me to buy his all-natural soaps so that made me hesitant about exploring the store further. Anyway, seems like a great place for unusual antique finds if you are into that.
This shop definitely had interesting items. I kind of felt like I was in a museum. However, everything in the shop is in the hundreds of dollars range. Nothing is within the standard range thar I’ve experienced when antiquing all over the country and coasts. I did enjoy the French music that was playing, but all in all I’d skip this stop our next time through as it just wasn’t for us.
The owner is pretty dishonest. I’ve asked about the same item three times in the past year (hoping he’d lower his outrageous asking price), and each time he came up with a different backstory about the item. I guess he didn’t remember me. Sleazy car salesman type – you’ve been warned!
14. Estate Treasures of Old Saybrook
Address: 523 Boston Post Rd, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Better than most estate resellers. Nicer furniture and good prices too.
Great prices
Great find and kind people. My husband and I love to explore. We could spend the entire day here. John and staff are more than thoughtful. We feel like family. Can’t wait to go back. Well Worth stopping in. Don’t miss this hidden treasure.
Not for me. Nothing nautical and mant items that aren’t truly vintage or antique, but made to look so or clearly from a tag sale and flipped. That’s OK, not every store is for everyone.
Co-op sales space.
Good variety
Website lists hours as 10-5, 7 days a week. A friend went to look at an item for me at 1:00 pm and the store was locked. While making a call in his car from the parking lot, a female exited the store. He tried to ask her about shopping and was told that she didn’t have time for him, she had to leave and she walked away.
I feel bad he drove out there for me. I have to say I’ve never been there and, based on what they did to him, I’ll never go….neither will he.
15. Five Below
Address: 665 Boston Post Rd, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Charming little cafe. Nothing fancy but touches all the bases
No room to eat ,very small. Ordered a croissant that it think was bought at Big Y supermarket heated up in a microwave. Nice lady behind the counter. Just expected a different place.
17. Sonic Kandy Mixing and Mastering Recording Studio
Address: 18 Clifton St, Old Lyme, CT 06371 , Old Saybrook Center , Connecticut , United States
He’s very professional his turnaround time is great and he gives industry grade quality mixing in mastering are used him for my entire album and he’s easy to work with
This companies mixing and mastering is sonically on point. They are the best around. From making vocals sound crisp to adding their own original effects, this company is locked in. Thank you Sonic Kandy for helping create optimal sound.
18. Variety Video Adult Boutique
Address: 774 Boston Post Rd, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
My gf and I came here looked around and greeted by the manager and was knowledgeable about the toys and use the booth together was great. Will go back for more…
My fiance and I went in yesterday just to look around. The manager greeted us as soon as we walked in. She made sure what we bought worked and that it was something we where looking for before we bought it. The customer service was the best I have had there is a variety of toys movies and lots of other things. Very clean place. I we will definitely go back i would recommend the store to our close friends .overall the best customer service experience ever. Keep up the good work.
I was a customer at the Adult Boutique in Old Saybrook CT and I found it to be a very pleasurable experience. The lady helped me when I had questions and extremely friendly. I will most definitely be a returning customer.
Nice selection, love the video booth setup
Why are you there? So out of place.
19. Old Glory Store – Old Saybrook
Address: 1804 Boston Post Rd, Old Saybrook, CT 06475 , Old Saybrook Center , Connecticut , United States
Old Glory has been my go to store for silver jewelry for close to 40 years.I’m not a shopper,but I could browse forever in Old Glory.It is my favorite store.
Great store. Very friendly and knowledgeable employees. Always recommend to friends. A must visit when I am in town
Lots of great ideas
Great shop for the younger crowd. Many interesting items at reasonable prices.
there are nice things to make a gift
While they are very nice. The employees also seemed condescending.
I prefer the one in Middletown.
This place has really changed from the store we grew up going to. And not in a good way. It’s a shame.
Place has gone downhill! I have been a longtime faithful customer visiting all 3 locations many times. If you are planning on placing an order online… beware. Their inventory is not properly calculated! I ordered an item online, paid with a credit card and after I still haven’t heard anything from them or received a shipping update, so I decided to e-mail customer service. Within an hour I received a message saying order canceled because the item is out-of-stock. That was it, there was absolutely no resolution for their error, they did rectify the situation which led me to rate and write this review. If I owned a company and failed to deliver, I would offer the customer a small store credit as an apology due to business error…. not the customers fault!!! Remember, I was trying to give you business!
Next day shipping is a joke! After 10 days, contacted them and was promised my shirt would ship that day via priority mail. Never happened. Had to contact the BBB to get a refund. Avoid this website!
20. Madison Music Center
Address: 200 Boston Post Rd STE 7, Madison, CT 06443 , Old Saybrook Center , Connecticut , United States
Chuck is a real music enthusiast as well as a great helper. He gives personalized, speedy service to parents haranguing their kids into getting their instruments. Reasonable, fair prices.
