Nothing but the best in quality and service available to the public.
Great service
Great service! Wish there was more selection but their wide expanse of all types of musical knowledge is unmatched in the area.
Great and helpful!
I have been going to White’s off and on for maybe 20 years? Some long-time staff are cool and extremely helpful, and I have also walked out when I was ready to lay down 7 to 800 bucks on a guitar because of the rude sales clerk they had at that time. They are the last of the local “mom & pop” music stores we’ve had in town over the years. I avoid Guitar Center with a passion and prefer to go to White’s when I can but, similar to Wal-Mart & Lowe’s compared to Ace hardware & your local department store (which there are few left), it’s hard to pay 5 bucks for an item you can get for 2 at the mega box store. Overall I like White’s but I have had a few bad experiences there (however the people who were rude seem to pass through, Guitar Center is almost ALWAYS rude as if it is corporate policy) in my experience.
Be careful of the instrument rental contracts here, very shady. There are many other options to rent instruments from places nearby, and I would recommend going with a place like Guitar Center over this one if you want an honest and straightforward agreement. We were told by the owner, Robert, at a rental night that we pay monthly on the balance until the value of the instrument is paid off. When automatic payments stopped getting charged, we assumed it was because the instrument was paid off. After a year, we got a notice from a collections agency saying we owed almost $1000 in rental charges, without any prior notification from Whites music that there was still any kind of balance on the account. Whites music claimed that the reason charges had stopped was that the expiration date on the card expired, and that we would have needed to go in and state that we wanted to own the instrument or we would continue to be charged for renting. The owner, Robert, was very rude to us on the phone and hung up on us when we asked questions about the music contracts. Other workers there said the person in charge of sending out notifications of the account being past due had recently been fired and refused to say anything else about the notifications not being sent out. One worker, Joseph, stated, “Are you in the habit of not reading the fine print on contracts?” in response to inquiries. If you rent from this company, you need to read carefully and keep careful records. Their contracts are set up in a way to take advantage of people, with a stipulation in fine print saying that you have to take additional measures then what is told to you on first signing. Furthermore, they are not afraid to lie about their services or speak unkindly to customers. It is apparent that Robert sees his business as a way to make money and that is all. He does not care about his customers, and he doesn’t care to run an honest business.
Update: After reading the owner’s reply, you should know that they did not lose money on this deal. This is a shady comment in itself, because they are referring to a small fee that was paid to the collections agency for them taking on the account. White’s Music received a payment in rental fees of over $400 from myself and the trumpet was returned to account for the other fees. They made hundreds of dollars as a result of this deal, not including the value of the trumpet which they can now rent out again. The owner also mentions the contract continuously as a reason why it is okay to behave the way they did. My dilemma has, and continues to be, that I received no notification of any late fees before being sent to collections. This dilemma was never responded to and the owner did not make up for this oversight. This company did not go out of it’s way to help me with this matter. They took a lot of money from me and did it in a dishonest way. If you notice, the owner makes no mention of hanging up on me, being rude, or the comment made by the employee about how I should have read the fine print on the contract more carefully. This business believes that it is established and it’s long-standing history with the community can make up for poor practices, and that as long as something is written into a binding contract, they can swindle people however they want. Just because this company once had an honest reputation in years past does not mean it continues to be that way.
Never has anything in stock. Had to go to Guitar Center’s Percussion Department for what I needed.
Dropped off my guitar either Saturday or Sunday. All that needed to be done was one of the wires needed to be soldered, shouldn’t take longer than 15 minutes. Was told it wouldn’t be ready until Monday or Tuesday. Tuesday comes and goes and we call and are told he was on a tech call and that it wouldn’t be done until Thursday. Already upset because at the very least I should’ve gotten a phone call updating me, we wait until today, Thursday. So we just went to the store and he still hadn’t even looked at it, was just laying there. So we just picked it up and left without it being fixed. It shouldn’t take that long, and you couldn’t even call and update? Took it to Guitar Center instead
2. Palomino’s Music & NFL Shop
Address: 218 N Floral St, Visalia, CA 93291 , Patterson Tract , California , United States
Ran in to get my jersey for school NFLday tomorrow the gals there so helpful. Store has a lot of stuff definitely going back when I have more time to browse. Downtown Visalia merchant we need to support local business.
Go 49ers!!!!
Best place to grab ur new slaps and NFL gear.
Plenty of stuff to choose from. Lots of music and fan stuff.
Has lots to choose on. NFL , Oldies and Tex Mex. New and Old hard to find.
Off the hook stuff & oldies but goodies Hilda
3. Guitar Center
Address: 4254 S Mooney Blvd, Visalia, CA 93277 , Patterson Tract , California , United States
Very knowledgeable staff and quick to answer any and all question. Very courteous.
Jeremy provided excellent customer service!
I told the employee exactly what I wanted, to hear my Led Zeppelin records with some Bass and real sound. I said are the dual 8″ Rockville set enough? He said, ” You want the Rockville 15″subwoofer single, I am happy with his advice, however, my only regret is I should have bought Two, haha
Friendly Staff Not Pushy I feel Zen here ☮️✌️
Friendly employees to help you find what you need.
I spent 3 hours!
Clerks behind the counter at Visalia Guitar Center usually don’t know what’s going on. I asked about Presidents Day Sale, they look at each other then at a paper on the counter. I was interested in a bass amp, but decided I didn’t want it from these guys. Makes me feel like searching for the places operated by real musicians (they’re still out there somewhere) not kids, or just order from Sweetwater or B & H and have it delivered to my workplace. No taxes from B & H.
Just make sure when you spend about 5 or 6 Grand it’s what you want they offer half for any trade or deal’s you try to make
Better off ordering from Sweetwater.
4. Dees Music
Address: 2329 W Dorothea Ave, Visalia, CA 93277 , Patterson Tract , California , United States
They recommended me some newer death metal bands that I will definitely be listening to. Not to mention, they carry a bunch of old obscure stuff for under $10.
Velouria Records is one of the first places that got me into vinyl! Can’t wait for my next trip to Visalia to visit.
Nice shop with a decent assortment of vinyl. Reasonably priced, too.
Love visiting this store. The two people who work there are really nice. Vast selection of used records covering different genres. They also carry new LPs, cassette tapes and cds all at low prices. They always have music playing so it makes the visit more enjoyable.if they don’t have what you’re looking for they can special order it for you. Now that I’m starting a record collection this will be my first stop.
Good selection!!! Great people!!!
Very small, their “punk” section was unimpressive and so was the alternative selection
9. THE BOOTH
Address: 1920 W Princeton Ave, Visalia, CA 93277 , Patterson Tract , California , United States
Last January, we were honored to have Jeff Fritz and his string quartet play as a prelude to my mother-in-laws funeral. It added a great touch to the ceremony and I got many comments about how wonderful it was.
11. Melody Music Studios (Music Lessons In-Home or Studio)
The staff is very friendly and accommodating. My son really likes his teacher and is very excited to go back every week. His teacher was very comfortable working with younger children (he is almost 6). We had a very positive experience.
I have two children taking lessons, one guitar and one piano. Grace Note is very accommodating with our schedule, our teachers are amazing and the receptionist is friendly.
My 8-year old daughter just finished her first guitar lesson with Chris. She is so excited to go back for her next lesson! Staff were all very friendly and enthusiastic yet professional. I can tell my daughter will be very comfortable there.
