Premium music shops of Păuliş: Our Top-3 selection

Great place real guitar shop. Knowledgeable staff.

Friendly and helpful staff.

Great service and great people to deal with. I have had two Bass’s repaired , bought a few item and my granddaughter took lessons there. Everything was 100% good

My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….

I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.

Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!

Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.

Go to GUITAR CENTER instead (you can actually have FUN there).

Yeah so I walk into the store and everything i wanted…this guy ANDY….he just let me have it all!!…..FOR FREE.!…I love this place!!!!…Rock Local

Best local guitar shop in NWA!! Mom and pop shop, Ron is the most respectful and fair guy around!! Great customer service!! Support local!!

I love this music store! Huge selection of musical gear. Very knowledgeable staff. I HIGHLY recommend Remix!

We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.

Friendly’s staff knows equipment.

Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.

Went in looking for DJing equipment to start a new hobby. Got laughed at and was told this store is for real musicians. Went in thinking I could get advice and assistance on starting up a new hobby and instead got pushed out with no tips or advice to start this hobby. Defiantly taking my business elsewhere.

Paid Remix $135.00 to put a new but bad Fender neck on my guitar. I Sent the bad neck back to Fender. They said it was warped on the 10th fret. Fender replaced the neck. Now Remix tech want’s me to pay again to install new neck. He knew the first neck was bad when he worked on it. My opinion is not good for Remixes Fender tech. The advise their tech Andy gave me, was to find someone else to install the neck.
This is not the kind of attitude one would expect from anyone representing a company as reputable as Fender.
I’ve played Fender Telecasters for 50 years. Had a lot of them worked on.
Never have I been treated as as poorly or rudely as I was at Remix Music. I’m sorry to have to leave this less than favorable post. But this is the way it happened.

Love this place but couldn’t find what I was looking for.

Found wat I was looking for my uncle Tony Humphrey used to shop here so I’m glad I found out where there new locations is

Super quick and knowledgeable! Got everything I needed to get my kiddo up and going with her new guitar!

Great store, very helpful!

Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!

My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.