Bought a very good acoustic guitar for grandaughter.
Live it, love it!
I needed some work done on my guitar and Dave was all over it and had it back to me the next day! I appreciate their service & dedication. I highly recommend them!!
People are friendly and knowledgeable. Competitive pricing. Instruments are tuned by expert before it leaves the store
Have some passionate experts that have been working many many years. They have a small inventory, but they will take care of you. Unless you’re looking for something super specific, you’ll be well taken care of.
Really like that music store. Very knowledgeable people. Thank you for being here.
6. Rezonated Recordz
Address: 514 W 2nd St Suite D, Safford, AZ 85546 , Pima , Arizona , United States
I would go to IMC over Guitar Center any day!!! Best selection of sheet music in town, good deals on small gear. They’re the only place in town that carries my favorite guitar picks.
Long-time customer here. Just wanted to thank your store – and Wally in particular – for fantastic customer service!
My daughter takes Ukelele lessons here and her instructor, Logan, is pretty awesome. They’ve got you covered as far as band instruments and a great selection of guitars.
Friendly, knowledgeable staff.
Some day im going to buy some congas and bongos.
Helped us out to select keyboard for birthday gift. Price same as best deal online.
When I called to ask how much it would cost to replace violin strings, they said it was free and that I would only be charged for the new strings themselves. But when I brought the violins in, they charged me $25 per violin. Then, after a few days of practice on the newly stringed violins, one (of the two) violins irreparably broke at the base where the strings would attach, likely because they had negligently applied too much force in replacing the strings. In all, I paid them almost $100 to ruin one of my violins, which cost me $400 to replace. They are liars and at least when it comes to violins, they are also incompetent.
Had my violin taken in for string and bridge replacement because of old age. When given back they failed to consult if I wanted the gear pegs back on, nor did they fill my request of a new bridge. When taken to a second opinion they stated that the bridge was ready to collapse and was causing issue to the sound post.
This bad review concerns Maria Ferraz, piano teacher. Our initial meeting seemed positive and I felt comfortable with her with my three year old son. To make sure he was ready to be taught piano, according to her, we set another appointment the following Saturday. This time she wasn’t as nice and patient. I was outside the room while she stayed in the room with my son. To begin, my son is three. He is a very curious boy. This particular day he wasn’t wanting to sit and learn. As I peeled through the window, I saw Maria force his little hand to play the piano. My son resisted and just sat there staring up. She then yells at him, “What are you looking at? What are you looking at?” She turned to see if I was standing there and she just nodded her head. I opened the door and grabbed my son.
I also want to point out that she has a lot of pictures, posters, just stuff in her tiny room enough to distract anyone much more a three year old. Also, if she doesn’t have the patience it takes to teach a three year old, then you shouldn’t advertise that you do. And lastly, you have no right to yell at my son or any child who doesn’t have the ability to fully comprehend what is happening, what you are asking, or able to express his emotions with proper vocabulary to answer your ridiculous questions!
Beware of this woman and always keep an eye on your child when you are not in the room.
8. Paracho Music Shop
Address: 4100 S Palo Verde Rd, Tucson, AZ 85714 , Pima , Arizona , United States
Got my 8th graders trombone fixed, spit valve was detached. Turn around time if you respond as fast as them and have the instrument in their possession by Thursday is less than 5 days. It’s very quick and reasonable.
I just moved to Tucson within the last year and this has been the absolute most helpful store ever. I used to go to a Music and Arts in Maryland (no idea it was the same place) and I can say that their customer service is above and beyond across the country! I took a bass with a broken bridge to a certain big box retailer and all they could do is stand there with a shocked look and say they couldn’t do anything for me. I went to Music and Arts (should’ve gone there 1st) and was treated like I was the only customer in the store. They have been in touch with me to inform of any updates, and are friendly and knowledgeable. Great store!
My son is taking band for the first time this year. The associate made the process of renting his instrument totally painless. All I had to do was fill out a little paperwork and pay. We were in and out within 10 minutes. 🙂
Just want to say that I am a fan of this store. I think they do a great job at helping people find what they are looking for and have them leaving satisfied with their musical purchases. With that being said, I want to make a point that only having one store closer is unsafe. Multiple times in the past year I have heard of there being theft. I’m concerned for the employees’ safety and customer safety.
Protect your employees! They make the company money!
Very knowledgeable and helpful staff.
Friendly and helpful staff! Clean and distance with masks observed! Awesome place to learn music as well as purchase quality music products.
I used to be loyal customer for years. Howerver, M&A’s new strategy of “Paperless receipts”, requires that I provide my email address for a purchase. Their “paperless reciept” excuse is nothing more than a strategic excuse to obtain email addresses so they can spam. When I stated I do not provide my email, they refused to sell me a service. I have since found a local music store that is more friendly and will no longer use M&A.
I was very unhappy with the way this store sold us an instrument after we rented one for over two years. We qualified for the rental credit and it was given to us. The problem was that they valued the used rental instrument at $800+ and they sell the same one brand new for about $470. The reason they do that is that there is a clause that states that when using the rental credit one must buy an instrument that cost the same or more than the rental so they jack up the value of the rental. We were told that we couldn’t buy the flute we had been renting and could not get a new flute because it wasn’t equal or more value to the one we had been renting per terms of our agreement. They said that our only option was to purchase a used refurbished flute from the warehouse and it would be sent to us. We feel that this is a very shady way to do business. Not recommended. Updated; Thank you for your reply too, owner of the store. I have already sent an email but thanks for suggesting it.
The worst place ever.. Always pay my rental before its do and yet still get notices in the mail saying not paid.. They never get the billing correct.. I even got a collection letter 2 months after I even returned the instrument in and have proof of paid in full yet they say it was a computer problem.. This place sucks.. Never doing business with them again..
