Love this store on East Colonial Drive, Orlando, Florida!! Experienced individual that know’s what you need for beginners!!!! I would recommend all of my friends, family to shop there and you would get your moneys worth!!!!
Great Customer Service
Sales person in guitars was very helpful in locating a new pre-slotted nut for my acoustic guitar.
The only thing that stopped me from giving a 5 was no one ask if I needed assistance while I was shopping other than it’s s great place and environment maybe they were just short handed that day or something
Although I’ve made good purchases with Sam Ash in the past, this latest purchase experience had alot to be desired. Bought a set of Jamstand studio monitor stands. I live 27 miles (one way) from the store so it’s somewhat of a trek. Once home, I opened the box only to find that this was clearly a returned item. Parts scratched with all plastic packing coverings removed and bunched in the box. Back to the store I went the next day (another 54 miles round trip w/tolls) and was able to exchange for a new one. The store agent was apologetic and courteous. Oh well, my bad. I definitely should’ve opened the box and checked the contents.
I needed a pair of studio monitor stands and dropped by San Ash and quickly found a great, stylish pair for under $100. Love the store, the selections and the people.
I had the most terrible experience as I was looking at a guitar that I would like to buy I had an employee come up to me and say you’re in my way and you’re doing something you’re not supposed to be doing which all I was doing was testing the guitar playing the guitar to see if I like to buy it so I stuck the guitar in his face and told him here if I’m in your way please let me leave and I would take my business elsewhere
The worst Sam Ash ever. I tried trading Two top notch workstation for another keyboard and they wanted to give me pennies. What a joke. After giving me the run around all morning they weren’t able to help me. DO NOT GO TO THIS STORE YOU’LL BE WAISTING YOUR TIME!!!!
Dropped off my ukulele there for a broken bridge that just needed to be glued back on, was told it would take 3-4 weeks, after 3 months with no update I called them to check on it and was told they had to order a special clamp and it would take another month to come in, after another 3 months with no contact from them I called back and was told they were still waiting on the clamp and couldn’t give me an estimate on how long it would take. At this point I decided to pick it up and try another music store, only to wait around for 30 minutes while they searched for my case because they had lost it, when finally found they told me it got mixed into their regular stock and was sitting on a rack to be sold. The wait time I can excuse, as how quickly a part comes in isn’t their fault, but the lack of any updates on their part and the fact they lost and almost sold my case is insane, wouldn’t recommend this place to anyone and definitely have no interest in ever doing business there again. Also took it to guitar center after and they told me they could do it in 2 days total, so yeah, forget this place.
6. AndreGB RecordZ
Address: 1725 Hinckley Rd, Orlando, FL 32818 , Pine Hills , Florida , United States
Taylor is an excellent and thorough guitar instructor. He begins from the ground up with ownership of the fundamentals of playing guitar. Taylor also stresses the theory and scales behind everything you play. The comprehensive curriculum leaves me feeling not just like I’m learning to play the guitar, but like I’m learning to be a musician. I highly recommend Taylor as a teacher and am very fortunate to have signed up for his lessons.
I love the guy. Best private teacher I’ve ever had, hands down. If you are on the fence and not sure who to pick for a bass teacher, give this guy a couple lessons and you will absolutely, positively not be disappointed.
My first goal was to learn how to use my voice correctly because I enjoy singing but struggled with understanding how to use my voice in particular. Then we put my new skills to work by recording a cover song together that I gave to my boyfriend as an anniversary gift. It was so rewarding!
Taylor Robinson is NOT “… an instructor who performs live, writes songs, and records and releases albums for a living.” He is NOT the person to call “…if you’re ready to stop WONDERING what it would be like to sing or play music.”
He is the same scammer who eventually gets blocked by Craigslist and then he changes the name of his company, waits it out and comes back again.
He is basically a salesman/con man who makes blatantly false claims because he targets beginners who don’t know any better. Here it is again, Christmas shoppers getting screwed by online scams.If his claims were true, he would have thousands of raving reviews instead of the few that he wrote himself because he advertises all over the country.
By the time you catch on that he’s just a middle-man who sets you up with a beginner, inexperienced, self-proclaimed instructor (so that he can keep more of your money) you can end up spending hundreds of dollars and acquire so many bad habits that you are worse off than if you had not take the lessons.
I paid $35 for a trial piano lesson for my daughter. The teacher never called me to coordinate the class. He called the offices and sent 2 emails to get an answer and no one answers. I need my money back
To the owner of Taylor Music listed at the 309 Cinnamon Bark Lane address WILL you PLEASE update your address list and remove 309 CINNAMON BARK LANE from your list so Google will update their maps. I have lived here nearly 10 years and have never been associated with Taylor Music.
I placed an order on Amazon on 9/18/22 for 2 CD’s Eric Roberson (Lessons). I was told the CD’s would be delivered on 9/20/22. I needed the cd’s for a birthday gift, the party was 9/22/22 that was perfect. Amazon, delivered the package on 9/20/22 to the wrong address . Wednesday morning I googled where can I buy Eric Roberson cd Lessons and POWERED BY FLORIDA EMPIRE MUSIC popped up. I called, the young man told me, we don’t open until 10:00. I told him what I needed. H e said I can get it for me but he was closing early today and I was working until 2:00. He told me to text him the information and he would deliver the CD to me. He delivered the CD, everything was perfect. That’s excellent customer service, which is really hard to find. I’m a customer forever.
11. Advanced Pro Audio Repair
Address: 3475 Parkway Center Ct, Orlando, FL 32808 , Pine Hills , Florida , United States
Very knowledgeable staff and their service is excellent! Their employee Mario went out of his way to help me find what I was looking for when I stopped by today.
I purchased a microphone here and the staff was VERY accommodating!
Dropped a guitar off to get an upgrade pickup in the bridge, was done fast and cheaper than I thought it would be.
Big place. Lots of different instruments
Prompt not pushy sales people. Very knowledgeable. Lots of guitars! Instruments and some gear available to try out before you buy. Good atmosphere to walk into.
I only buy strings there. Instruments are expensive and not much variarity
I’m a professional drummer who was looking to buy a new kit and all accessories. Upon entering samash I went straight to the drum counter where I watched the staff play on the practice pad for about 5 minutes before even asking me anything. As a matter of fact no one in the store said anything upon even walking in. Everyone at this store seems preoccupied and unfriendly. You want a smiling face while you’re dropping 2 grand, that’s a given. After the guy played his practice pad he looked at me as if he was listening though he clearly wasn’t as I asked him if he could help me. So I said again, I’m looking to buy a drum set, I got the typical drummer face as he continued to practice and at this point I realized no one wants to help me at 8:00. So I checked out the drums, tried some out, looked as if I needed help for over an hour. I walked back to return the sticks and another guy was standing at the counter, walked straight up to him to hand him the sticks and he didn’t acknowledge me. This person appeared to be a manager. I’ve been coming to this store since it opened, when it was called Mars. The hours you keep are important to musicians and when they need something it’s important to act on that sale, an hour is reasonable to make a purchase. Yet none of your staff seemed confident, competent, or even cared to help me. I went to guitar center the next day, saved $200 off the bat and then an additional 20% I once loved this store but this is the 5th time I’ve had the same issues. Maybe you should go to guitar center and see how to approach and treat a big customer.
I took in a brand new bass guitar and they were offering me a hundred bucks for it and I took it to the pawn shop and just got 160 and I was going to buy one of theirs and I told the guy to give me a lease 140 and he let a sale walk out the door.
I live in a state that allows me to decide whether to wear a mask or not. I don’t need Sam Ash to make that decision for me.
I’ll ship at Discount Music from now on.
13. Music & Arts
Address: 4676 Millenia Plaza Way, Orlando, FL 32839 , Pine Hills , Florida , United States
Moses was great today staff was awesome I went for guitar strings and came out with a bass guitar I will return
Very good service! Christopher is a very helper. He helped me out with instrument and shipment info. I recommend this place
Purchased a bass from this place! The staff is awesome and the management is even better! Shane went above and beyond to help me get the product that I wanted at the price that was affordable. I would definitely recommend this company over any of the other companies that deal music instruments! Don’t sell yourself short while waiting in line from employees who don’t want to attend to your needs! If you are going with anything other than Music & Arts in Orlando then you are settling for less than the best!
Tell your friends and spread the word!
Would give them 5 but their shipping sucks
Pretty good little shop. Friendly staff. Does inhouse lessons. Mainly focused on school band instruments.
The staff was very helpful in answering my questions even though they didn’t have a Cello my son’s size in stock it was a very informative visit
Prices are much higher than guitar center, musicians friend and wwbw, and yet, music and arts is owned by guitar center. Music lesson prices are ridiculously higher than everyone else. Have to go into a store to apply for a credit card? Ridiculous!! They need to offer an online credit application like the rest of the world. Will not do business with music & arts for these reasons.
Horrible company. No customer service. They will take your money and ignore your calls
Even of you email them they won’t tell you how much it is to put some simple cork on a clarinet. They’re going to make you go all the way to the Damn store so they can over proce you.
14. OPEN DOORS RECORDS LLC
Address: 722 N Hastings St suite A, Orlando, FL 32808 , Pine Hills , Florida , United States
Great staff professional people who really helped me. Cristina was truly amazing explained the whole process and was very patient with me. Thanks Cash America you guys rock!!!
Nelly was courteous & helpful even while dealing with a out of control Coustomer! Nelly Rocks
Travis was polite , knowledgeable and patient
Great management
The Deals Are 2 Die For….Your One Stop Shop for all Electronics,Garden Tools,Bracelets,Chains…Etc..Great & Friendly Staff….Make U Feel Like Family…Maria Is The Best….
Very gud staff dey be everywhere but dey get i in n out
Feel as I was stereotype and lack of info but hey next shop helped no problem not so much for this location
This shop is doing the community at large in such a fraudulent way of doing business that they add to the down rated grade of us all. This supposed to be reputable business in the city of Orlando is figuring ways to rob the already disadvantaged by the act of “THEFT BY DESEPTION” and must be held responsible. I brought in a Laptop only a couple of weeks new to get some money I was in a bind within days I came back to get back my laptop and was told that my item is to stay there pending a stolen item report. I have my receipt of purchase this is so messed up especially being this is a business operating in plan view. I am going to get my attorney and I’m going to sue them if anyone has anything remotely happen to them like this get on board.
Got profiled. I even had everything that came with my sneakers and they said something is not right, so I went online showed them that there were others like mine with the insoles painted Made in Italy in a certain way, still “no don’t feel comfortable” here’s what I think and this is just my insight, we are in the hood, so they don’t expect people from here to have nice things and even if you factor that it still doesn’t add up, just off the strength im from California, definitely not from here at all. By the way, my shoes were only being pawned and not sold to them, they were Gucci sneakers, with tags authentication cards everything and the girl tiny that works in this location doesn’t have a clue what she is talking about. I used to like Cash America but not anymore plus in top of it, they don’t even look it over properly. If I take these sneakers back to Gucci for authentication, I definitely want to be compensated for that too. But I know my sneakers are legit, because I bought them at the Gucci store for $1200. Smh people are too freaking lazy these days.
16. Pine Hills Marketplace
Address: 5205 W Colonial Dr, Orlando, FL 32808 , Pine Hills , Florida , United States
I’m only giving three stars because I have only been to the grocery store deli. I didn’t peruse the store itself. I had to take a number as the deli section has a number system. They got to my number fairly quick. I was somewhat disappointed that my coffee was microwaved to heat it up. Fresh coffee was made after my coffee was poured.
Best place to find Caribbean items in Orlando.
Friendly, courteous aervice.
Not safe
Freshest vegetables, natural organic fruit and everything else
Not nice
17. Discount Music Center
Address: 3301 Gardenia Ave, Orlando, FL 32805 , Pine Hills , Florida , United States
The attendance person was so patient and friendly even when we were at close time
Great place to have any type of gathering there guest room is so beautiful great place to have a wedding reception
Nice place. Great gear. Friendly folks. They let you browse around without hassling you.
Very helpful even know they didn’t have what I needed they directed me to the right place that did
Pois havia muita equipamentos p Rock e nao havia p Dee Jay mas meamo a sim comprei um otimo fone de ouvido era o que tinha p Dj mas uma bonita loja
Staff is very helpful
Bought speakers from here march 13th. Its now may 13th and the tweeters on the speakers are already messed up. Manager aka keith says no return/refund. Doesnt want to help at all. He says to call the company to get help but they are bought from his store with less then 3 months worth of use. Company then says could take a month to receive new tweeters. Keith will play the victim of unfair reveiws but fail to mention when delivering a item it was 700. Another for 700 and something and speakers for 599. So money was spent there. Buy from here at your own risk
Terrible service with the elderly woman they are stealing 144 dollars from me, why does not appear in the account of a purchase that I made if it does not appear in their account it is not my fault to pay and if some employee grabbed them from me they will not ban me let’s see your stupid face, we’ll see you in court
PISSED OFF… I HAVE AN EVENT THIS WEEKEND AND DONT HAVE MY DDJ-SR THAT WAS SUPPOSED TO COME WITH MY PAIR OF EV ZXR12 AS ADVERTISED ON AMAZON. I EMAILED A PERSON NAMED RENE AND SHE SAID SHE WOULD CHECK THE ORDER. I NEED MY CONTROLLER
Sonya is the most amazing sales rep ever. I only buy from her. You need to give her a raise.
What a fantastic shop, Sonya was amazing!
I came in today to get some Disposable and a fancy hookah, Sonia was so knowledgeable about the product, she explained to me how to use the hookah , and she was very nice, excellent customer service ,that was an excellent experience at Cloud 407 , I highly recommend it . Thank you Sonia I’ll be back
They have pretty good prices! Come check them out
Good . Little bit pricey but get help
I went in today around 530/6pm there was a guy there light skin dude. He seem like he didn’t wanna be there and wasn’t friendly at all. It was my first time there and they say first impression is everything. They have good prices but so limited on no nicotine products.
Didn’t feel a thing from the caviar delta 11 joints. 2 for 15.