This is a great little repair shop and place to restock on instrument supplies (like valve oil, reeds, mouthpieces, etc). They have good prices and a 20% student discount on top of that. It’s a bit hard to find, but just look for the suite with a red trombone in front and a small sign on the ground. Would definitely recommend it to all musicians.
The brass specialist who fixed my trumpet was friendly and super-fast. I called up and found out they are no longer by the airport, though. They moved to 3501 West Moore Avenue (Suite H, with a red trombone in front). Fantastic service and reasonably priced. Highly recommended.
Says open on sunday but closed. Why small ,difficult to find place
3. WESTROPE GUITARS
Address: 22482 Alma Aldea Ste. #191, Rancho Santa Margarita, CA 92688 , Portola Hills , California , United States
From customer service on the phone to customer service in the store, OC Music was fantastic! I brought my 10-year old son’s violin in to see if it could be repaired. I made the mistake of purchasing his violin online and the warranty repair parts were taking forever to arrive from China.
We were greeted by Jeff via phone and upon arriving at the store and I was simply expecting him to take a look and let us know if it could or couldn’t be repaired. At first I thought all hope was lost since he advised the missing screw was not a standard one or from a manufacturer he carried. BUT, before we knew it, Jeff was making a fix (he was able to re-string without the missing screw), readjusting the bridge, and re-tuning the violin for us. It took him but a few minutes and once done, I asked how much we owed and he said NO COST! I was blown away by his kindness and willingness to help considering we did not purchase the violin from him.
THANK YOU JEFF for your kind heart and for exceeding my expectations! I will most certainly spread the word and refer anyone and everyone with music needs/services to you and OC Music Center.
John Scott is the best- thanks for taking so much time and care!!
This was an suprize for me. I had no there was a fine musical instrument store RSM. The young man was obviously happy to be working there.
I was looking for a a specific harmonica in the key of G from a specific maker. I didn’t they would have it. They had 4. Amazing. GOOD SPOT
One of my grandsons wanted to learn the guitar. After researching numerous places for lessons I settled on here. What a good choice! The staff was just so kind and helpful. He starts his lessons next week and I’m looking forward to see how he progressive. Fine place.
Meh. Not very good at teaching guitar. I left after three lessons.
These guy’s are craftsmen. They overhauled my tenor a few years back and did a superb job. I just got it back after a tune-up, it play’s like the feeling you get when you are the first one on the ice after the zamboni… yeah that kind of feeling…..
This is literally the best place to get musical instruments fixed! Very nice, skilled, and musical people work here!
Asked question via text and got a response almost immediate. Super friendly and helpful. Thanks!
They were extremely helpful and kind. We are all set up with a fitted violin for music class.
Bad store. Employee claimed “2 months” for a repair. But there’s a catch. First they take 5 days to perform an estimate.
I thought this was a music repair shop?
Total waste of time, don’t even bother driving here.
Not happy about when they said summer months free once paid in full … Ladies and gents not true at all. Was charged months of July and August, not happy about it. Not true to their words.
They need better quility instrimunts
7. Yea Yea Music
Address: 26439 Rancho Pkwy S #130, Lake Forest, CA 92630 , Portola Hills , California , United States
Excellent customer service! We met Jesse and he was so knowledgeable and patient with us. The place to go for an instrument!
Had a great experience at the Music and Arts store. Had exactly what we needed for my son’s instrument.
When we got there for the free lesson it was great I learned how to play. When we wanted to sign up for season they had a offer for a electric guitar. But when the worker went to get it they had no more and we did not sign up for season. The worker ways super sad that I was bummed out so she made some calls and they shipped a gutter just for me and I super happy.
The good reviews here do not fall in line with my experience at all. And they sell instruments yet have no basic knowledge about them at all. Completely unhelpful
I really want to give y’all a good rating, but I don’t understand how I can provide formal approval for my flute’s repairs, and then proceed to have to approve two more times over two more months because someone, somewhere keeps not actually putting the paperwork through? I expected a timesink since repairs take a while, but to have had my flute sitting WAITING for said lengthy repairs for more than two (three by now?) months despite me approving it three! separate! times! because someone just didn’t click a button is extremely disappointing!!!!
I have yet to receive a refund for my children’s canceled classes in May. The instructor canceled three sessions each for my two kids, amounting to $222 in total. Shelton assured us that we would get a refund, but even after waiting until July, I still haven’t received it. When I reached out to him, he suggested contacting corporate, but I found his response unhelpful and indifferent.
I sent an email to the corporate team, but unfortunately, they never responded. This experience has been frustrating, and I strongly advise others to consider finding a different music studio with better instructors, management, and customer service. While I understand that unforeseen circumstances can occur, the lack of communication and delay in resolving the issue are unacceptable.
I sincerely hope that you won’t end up feeling the same regret I did.
13. Rancho Canyon Music
Address: 29839 Santa Margarita Pkwy Bldg 300, Rancho Santa Margarita, CA 92688 , Portola Hills , California , United States
Love this community place & their team! Paul has been AMAZING to my family for years. Owner is pretty cool too.
I have a 9 year old son son taking ukulele lessons with Paul and my 11 year old son taking drum lessons with Corey. Both really enjoy it and are already showing improvement. Both Paul and Corey make the lessons fun and engaging.
Paul Cruz is an excellent guitar teacher at Rancho Canyon Music. My 9 year has a blast with him. He makes learning fun. Wish I could give 6 stars.
Owner is always so helpful – we’ve rented instruments here and will continue to do so when needed.
My kids have taken lessons there, rented instruments over the years too. Called today to inquire about piano lessons for adults. Asked if they have female teachers as I had a bad experience with male teachers and would rather do it with a woman… The owner says “oh yea that means all the male ones suck yea ok”. Wow, what an ignorant thing to say, especially in this day and age. You have no idea what someone’s experience has been like, that’s so uncalled for! So wrong…
14. Masters of Maple
Address: 31941 Magpie St, Trabuco Canyon, CA 92679 , Portola Hills , California , United States
I’ve known Santiago Tamaris for about 10 years.
Everytime we’ve had the honor to have him and his group at my residence the parties have been amazing.
When we have the oportunity to celebrate important events, He is the one we call.
He is always on time, nicely dressed and is a very knowledgeable proffesional musician.
Once he is hired we know, he will do his best for us to enjoy the party.
Thank you so much for playing at our wedding! Everyone loved the live band and kept saying how great they were. I would recommend it to anyone looking for an energetic and talented live salsa band!
We are so grateful we hired SMS for our wedding reception. From our first phone call with Brandi to the final song of the night, our experience was flawless. Brandi is so warm, personable, and available. She ensured every detail was covered and communication was prompt and thorough. The band was absolute perfection. Our guests raved the entire evening “Best Band Ever” was shared by many. Everyone at our small, intimate wedding was on the dance floor. It was a magical evening and would not have been the same without this phenomenal group of consummate professionals, talented musicians, and vocalists. SMS made our reception the party we had imagined. We cannot say enough to express our gratitude. They are amazing!
