Excellent customer service. We just got my daughter a guitar last week and we’re going back for pedals. Highly recommended.
Just picked up my new Taylor 714! Service was awesome, even though it was the day after black Friday. Lani was very helpful and a pleasure to work with. She was attentive, informative, and personable. The selection was good and the prices were also. My favorite music store.
Friken huge and awsome
Very decent prices. But the stock on some items—for me, particular mixers—was majorly depleted. Granted, we’re in the middle of a pandemic, so I’ll update my review when we’re back to normal
Guitars galore. Disturbingly small orchestra section.
Very friendly staff and great selection/inventory, I have purchased from this location many times and the employees and manager are very willing to help.
The Guitar Center in Pearl City could be really good. They have a lot more higher-end acoustic guitars on display than I have seen in other locations. Unfortunately, there appears to be no staff on duty.
I waited for almost an hour to check out.
WELL? ARE YA’LL REALLY READY FO DIS? THE PLACE GUITAR CENTER SHOPPED THERE ALL MY NATURAL LIFE, AND EVEN HAD AN UNCLE DIE SHOPPING THERE AT VARIOUS LOCATIONS THOUGH THE U.S.A..
FOLKS DON’T WASTE YOUR TIME UNLESS YOU GOT LOADS OF MONEY TO SHELL OUT FO MIS-ADVICE.
DO YOU WALLET A FAVOR AND GO SEE DAN’S GUITARS OR THE GOOD GUYS YOUR ACCOUNT WILL THANK YOU LATER.
SO WHATS WRONG. AT THIS PARTICULAR LOCATION THEY’RD RATHER LEARN FROM THE CUSTOMER THAN BE INFORMATIVE. THE STAFF THERE CAN READILY TELL YOU ABOUT WHAT THEY DON’T GOT, RATHER THAN BE ASSERTIVE IN HELPING THE CUSTOMER BE SELECTIVE.
BY THE WAY, FOR ALL OF YOU HEAVIER HANDED STRING GODS AT THIS LOCATION THEY’D RATHER HAVE CUSTOMER PAYING THEM FOR UNREASONABLE REPAIRS THAN PROVIDE THE CUSTOMER WITH THE EASE OF KNOWLEDGE.
SO GET READY BASS PLAYA’S GET READY TO OFFER UP AN ADDITIONAL AMOUNT FOR SHIPPING SOMETHING SO MINUTE TO YOUR ISLAND IT’S ALMOST COST EFFICIENT TO QUIT PLAYING IN A BAND AND JUST WORK AT GUITAR CENTER.
YOU CAN TRUST THIS INEPT REVIEW AS THIS BASS PLAYA IS KNOWN THROUGHOUT THESE ISLANDS
CIAO
4. One To One Productions
Address: 2137 California Ave, Wahiawa, HI 96786 , Punalu‘u , Hawaii , United States
Good prices, knowledgeable. Ron will help you to get what you need…
Small but nice musical instrument store. Guy was nice.
Great customer and was able to fix my sons guitars right away
Chill guys, good prices. They don’t have a large selection but they do have good quality items. My boyfriend took his guitar in that was totally gutted out and had lots of missing pieces and they fixed it good as new within a week and a half. Great job guys.
Had what I needed
Employee was helpful, knowledgeable about music instrument. Park right in front of store
6. Music Center of Hawaii Inc
Address: 2347 S Beretania St. #200, Honolulu, HI 96826 , Punalu‘u , Hawaii , United States
Friendly knowledgeable staff. Gray place if you’re looking for an instrument.
Took my Grandson’s trumpet in to be repaired, they did a great job on the repairs at a very reasonable charge. Repairs were done very timely and without delays. They also have a great selection of sheet music which we picked up for the young trumpet player in our home. This is a great Mom and Pop business that will get more of our business in the future.
My ohana was treated so well here in August. I just wanted to write how much we appreciated this store and how helpful everyone was towards us! My daughter was able to receive so much information and knowledge from the awesome owner and staff. Prices are quite reasonable! I sure enjoyed seeing all their beautiful instruments!
Very friendly, very affordable!!
A great shop. Much to look at , temptation everywhere for a musician
Too far.
They don’t buy used instrument
I didnt know you can’t be laughed at cause you didn’t have enough cash on you … How low class can you be ….
7. Goodguys Music & Sound LLC
Address: 619 Kapahulu Ave, Honolulu, HI 96815 , Punalu‘u , Hawaii , United States
Super friendly staff, very knowledgeable, and they have a wide selection of instruments. Pretty good prices, too. This should be your first stop if you’re looking for a place to buy a guitar, uke, or similar instrument in Honolulu.
Having vacationed in Honolulu I needed a guitar shop visit and this shop does not disappoint! Recently moved to neighboring island of Maui and “hopped” over and bought a Fender Stratocaster that I really enjoy. Will be back there soon! Mahalo!
-Reuben
These really are the good guys. Musians helping musicals. New and used music goodies
Guitars amps mics and knowledge of who does what in the music world, like tunning autoharp or making tickets available for local gigs
Thanks guys
A lot of options available
Helpful staff but mostly cheaper instruments.
Parking can be a challenge. Decent selection of used gear.
Bought a pedal there while holidaying in Hawaii, it occurred to me the next day I should buy a good ol’ American pedal, instead of a Chinese pedal, ecspecially while in the states. The staff didnt feel the same, and seemed that it was a big deal to make an exchange. I wouldn’t go back.
Won’t shop in a place requiring a mask. even though I have bought stuff in there back during the time that covid was new and there were no mask mandates. Sad truth is I try to shop small local stores especially for music equipment but I will not be available to shop here anymor.
What a great shop. A large array of ukulele’s. No high pressure sales. Lots of friendly advice on which model fits your individual needs. Worth the drive from Waikiki
Although I arrived at this location after closing time, I was able to visit their store in Honolulu, a fantastic experience, highly recommend!
9. Easy Music Center
Address: 1314 S King St STE G1, Honolulu, HI 96814 , Punalu‘u , Hawaii , United States
Had what I needed and it was cheaper than what I would have paid on Amazon. Staff was very helpful with recommendations.
Everyone I spoke to had a great amount of knowledge about the different instruments and accessories.
I can only speak to the selection of music books which was sparse, but the help I received was top notch. I was greeted immediately and directed right away to what I was looking for.
Good lineup of equipment and intermediate instruments. Would be 5 stars if they had more headphone models and brands.
I had the pleasure of purchasing a guitar online from the wonderful team at Easy Music Center. Ordering a high quality instrument online can be uncertain and unnerving. They answered my questions readily and kindly, followed up with me promptly, and provided me with a buying experience that assured me this was a safe option for an expensive purchase, which showed up shortly thereafter at my home all the way in Florida. This is a special shop and I recommend it enthusiastically to my fellow musicians.
Derek B
Tampa, FL
Easy Music sold me a guitar looper.
For some reason the sim card kept popping out and it would not function correctly. I tried my best to figure out the problem however to no avail.
When i returned about 2 weeks later +/- they tried it out and said it was not working correctly. They told me that i was responsible to return it to the company and get it repaired. mind you i never got to really use it. When i contacted the company they told me that easy music should have given me a replacement on the spot no questions asked. To sum it up they suck I will never shop there again. I am a 20 year customer
Very disappointed.
Went there today to purchase a component that only they carried. (I would have to order it online otherwise or go to Guitar Center who doesnt have it.) I walked in and waited almost 20 minutes for someone to help me. Other people walked in and were helped as soon as they walked in. Normally when you walk into a store or business, especially if they’re slow, someone would usually come up to you to see if you need anything. No one did. Only the guy who checks in bags asked if I needed help to which I said yes and was told he’d find someone to help me. No one came.
I’ve been a loyal customer of Easy Music for over years now and this is the first time I’ve ever been let down like this. They usually never let people wait, especially if I’m by the cashier (who was busy with a customer) waiting. I would go to Easy Music before Going to Guitar Center. Well thats about to change. You just lost a very loyal customer who believes in supporting local but who also believes customer service is key in maintaining loyalty and ensuring returning and happy customers. Aloha Easy Music Center
I can’t see how this place stays in business. Poor selection of instruments, amplifiers, and accessories. The salesmen are not very knowledgeable or helpful. It’s the Radio Shack of music stores. Just take your chances and order online.
10. Koʻolau Guitar & ʻUkulele Co
Address: 401 N Cane St a10, Wahiawa, HI 96786 , Punalu‘u , Hawaii , United States
This location is primarily a factory for ukuleles, but they also have a showroom where you can get Pono ukes for half off. Danny helped me select a gorgeous one that sounds amazing, I highly recommend this place.
Pono …..les guitares…… Génial …….
Serge de CAEN
Honest people, good advice.
11. Dan’s Guitars
Address: 2000 S Beretania St. # B, Honolulu, HI 96826 , Punalu‘u , Hawaii , United States
The workers were very friendly and helpful. I’ll go back to them for business and advice in the future! Great job overall!
Move selection of guitars, ukuleles, banjos, and other stringed instruments. New and used cases, amps and other equipment and supplies. Friendly and helpful. Helped us find what we needed and offered advice on how to protect our guitar on an airplane. Even offered a free box for added protection of sending through as luggage.
Dan’s has been my go to place for years.
So helpful and kind!!
Knowledgeable staff and easy location.
Went there to sell 15″Yamaha Speakers no can
Good, reasonable service. Technicians are friendly, honest and helpful.
Had two patch cables made for 40 bucks while I was here/on the road playing. I’m not sure what was wrong with them but when used on my board my volume was cut in half and none of drive pedals worked properly. I’ve been playing professionally full time for two years and part time for 12. This was discovered that night at the gig in front of 500 people. I called and no answer. Left a message no call back. Messaged on facebook no message back. Emailed no email back. Avoid.
I walked in and asked for a bass tuner. I’m not the most experienced musician. He told me that it doesn’t matter if it’s a bass tuner or a general tuner. Turns out, it very much does matter, and I am now out $20. They will get you in and out quick, but make sure you know your stuff before you walk in or they will take advantage.
Went in here to get a new guitar so I could start leaning how to play. I decided on a preowned guitar. It was labeled and sold to me as a Fender Stratocaster. After my friend checked it out when they were visiting they discovered that it was actually a squire and worth a fraction of what I paid at the store. I brought it in to talk to a worker about it. I came in asking for it to be verified and if it is found to be a squire scam then I was going to ask for a refund. I explained my dilemma to the worker and was met with what seemed to be a smug attitude. He insisted that it was a genuine strat but said that he would have Dan, the store owner, give it a look. He also explained to me that this was part of a consignment sale which I was not notified at all in store. I came back after Dan had time to give it a look and he agreed with me that it was in fact a squire and whichever employee received it had failed to verify its quality. That employee was the one that sold it to me and the one I had spoken to prior. Dan had then offered to sell it as consignment for me, but that I wouldn’t be able to get near what I paid since it’s not worth that much, or he could give me store credit towards a replacement. I asked for a refund since this was a case of misadvertisement and nearly fraud. He denied this as it was a consignment sale, which I’ll reiterate that I wasn’t notified of that at time of sale. Contrary to his employee, Dan was understanding and I would say he is the only reason to go to the store. He’s obviously passionate about music and spreading that joy to others. I was looking for a fender Stratocaster since I was new and I knew little to nothing about guitars. He showed me a guitar that was at the value of the store credit. He said it was a Japan made Fender Stratocaster. I was grateful and given new breath to learn the instrument. After further inspection it turns out to be an ESP Grassroots. Once again, worth far less than what it was at the store. Now I am out a lot of money and no longer have an interest in learning music. I would prefer to have my money back bur considering how I was treated it seems like scams go over better than legitimacy in the overall of this shop. I hope it gets better.
12. Music by Kainoa
Address: 34 Westervelt St, Wahiawa, HI 96786 , Punalu‘u , Hawaii , United States
Great accommodation they were able to get me in at the end of our trip Aaron was awesome.
Mikey was awesome. His work is amazing. He far exceeded what I had imagined. I highly recommend. And Worth the wait for an appointment!
We’re in Oahu on vacation from Kansas City and I wanted a turtle tattoo as a souvenir. I went in to Monarch Tattoo and talked to Mike about what I wanted. He came up with a design that far exceeded my expectations! His use of color is amazing! He worked fast but with precision and has a light hand for a more pain-free experience. I highly recommend Mike at Monarch for a beautiful permanent souvenir!
I got a fantastic tattoo from Aaron Kia. The shop was clean, and the artists are talented. I would definitely go back again for another tattoo!
Wrong fill in on tattoo done (opposite of drawing). Not centered. Not sure if the haole guy was drunk or high when he tattooed me but lines look shakey and who fills in the opposite of what was pictured?!! Charged me $400 for 1hr of actual tattooing on a design that was mostly lines and very little ink fill. Not very skilled imo. Maybe da wahine better but idk I wouldn’t trust
I showed up at 3:45, to get a quote, the door was locked and the guys inside looked at me then ignored me. Hours showed they were open. Very disappointed, customer service is kind of lacking.
14. ʻUkulele Friend
Address: By Appointment Only, 3555 Harding Ave, Honolulu, HI 96816 , Punalu‘u , Hawaii , United States
Saw my dream Cornerstone ukulele on their website and couldn’t wait to see it in person. The owner (Shawn) went out of his way to meet me over the weekend and gave me all the time necessary to evaluate the instrument. I felt very welcome and flew back home with my dream ukulele the next day. While I had my mind set on this particular ukulele this place has many custom and one of a kind instruments from the best luthiers in the world. An amazing experience to see and enjoy these instruments first hand.
Saw this place in the Hawaiian Airlines in-flight magazine, Hana Hou Magazine and had to check it out. The showroom is amazing! Very classy feel with some of the best full custom ukuleles in the world and from builders that I never even knew existed. Professional and friendly service and if you’re in to vintage ukes, this place is better than most museums…
15. Best Hawaiian Ukulele 2
Address: 358 Royal Hawaiian Ave #2, Honolulu, HI 96815 , Punalu‘u , Hawaii , United States
These people are very informative! Very good customer service would definitely recommend getting a ukulele here. They got it all
I have bought 4 ukuleles from the owners Nandy and Evon. I keep going back to their store because they are honest, helpful and happy people. They have helped me get started in my ukulele journey and have been very supportive in this awesome experience. What more can you ask of anyone?
Great service and a great selection!
16. Erna Sagrado
Address: 284 California Ave, Wahiawa, HI 96786 , Punalu‘u , Hawaii , United States