Absolutely easy, trouble-free service. excellent pricing, fast delivery, and expert technological knowledge… what else can you ask for? Thanks for setting up our band, Scott!!!!!
This place is simply the best. Been buying stuff here for over 3 years now and the personal service I have received from Scott is unreal. As a touring musician and tech I can need anything at any moment. Scott has made sure that happens whether I am in USA or Europe he sends me what I need and at amazing prices. Forget the soul less places like Guitar centre or Sam Ash Scitscat has everything and if it don’t it will be sourced at short notice.
Great customer service and fast delivery!
Ordered an item from their website on Saturday, they sent email next day saying it’s shipped. At this point my credit card was charged. After several days there weren’t any movement on the tracking number so I contacted them to inquire. At first they said it’s shipped, after I followed up again they finally admitted it wasn’t shipped and is out of stock. When I said I should’ve been notified and asked for when they actually plan to ship it, this is their response:
“We run out of products occasionally and you were just notified. I apologize but this seems like a real problem, so we’ll go ahead and cancel your order”
I will never shop with Scitscat again. They are unprofessional and don’t answer emails or issues once u buy from them. This place is terrible.
Just rude. I emailed about the condition of an item. They wouldn’t give me a straight answer and just wanted to have an argument. I’ll take my business to a retailer who doesn’t treat me like this.
3. Island Music Export
Address: 23990 SW 124th Ave, Princeton, FL 33032 , Richmond West , Florida , United States
My sons trombone trigger came off of the main piece. It was a factory weld failure on a his Stravovarius. Glen fixed it in 24 hours. I also tipped him because of the fast turn around that I did not even ask for. Five stars in my book!
Glen is a really cool guy and he knows his way around the guitar. Fast and effective. I think I just found my new guitar tech
Glen Perry has fixed several stringed instruments for me, and I’ve always been happy with his work.
Both my kids go to Glen Perry Musical Instrument Repair – By Appointment and we have been going almost a year. The staff is great and they work with you to make sure the teachers match your child’s learning style.
I had the unfortunate experience of dealing with Glen after reaching to see if he could help with my Peavey tube amp which stopped making noise. He told me he could take a look at it and I dropped it off on 1/30/22. I wasn’t in a rush but I was surprised after not hearing from him for almost two weeks, so I called and sent texts on separate occasions, and no response. He finally got back to me saying he was on vacation which was understandable, and that the amp only had a minor soldering issue. He said it would be ready soon but the process repeated itself — I didn’t hear from him, I called a week later and no response. It was only when he answered another call of mine on 3/3/22 that he confirmed the amp was being worked and that I could pick it up on Friday 3/5/22, so I went and I tried it out in his office. The amp was working, but it had this unusual hum that I hadn’t heard before. I asked about it and he said it was because AT&T was working on some lines nearby and not to worry, so I trusted him. I’ll give him credit too because he did not charge me due to the delayed service. However, I got to my studio and played through the amp only to hear that same hum for about 2 minutes, and then all the sound cut out as it had 5 weeks earlier. I called Glen and surprisingly he did answer, but he was totally apathetic. Not only did he not tell me what the issue could still be, but he refused to take a look at the amp again and he did not give me any recommendations for other techs when asked. I confronted him about his poor work and his nonexistent communication skills and he offered no apology or explanation. This experience was surprising to say the least given all the good reviews I’ve seen of Glen.
6. Musicians Discount Center
Address: 19405 S Dixie Hwy, Cutler Bay, FL 33157 , Richmond West , Florida , United States
I bought a pair of sepeakers and one of them doesnt work please email me,thamks
a lot of good records but gotta dig deep and be patient
Instruments, gear, lessons, repairs, vinyl records- pretty good place.
I bought some bass strings. The service was good. However my credit card was cloned. I only used there when I bought the strings. Someone tried to used it to buy stuff for $200, twice.
Never going there again.
Can’t and won’t recommend
I have been in many music stores across this entire country. That was the most uncomfortable experience I’ve ever had. I actually found something I wanted but didn’t want to give them the business.
Trash service. One day of repair turned into weeks and lies about being able to get my $50 back. Everything is way overpriced here anyways. Guitar centers got reasonable prices and more attention to customer service along with guarantees and honesty. Its funny how they said in that review about credit card fraud that they “dont have the means to keep client info stored” like an employee doesn’t have access to pen and paper at work and everything with receipts is logged online it has to be for tax purposes. Can the managers hire more competent people like the small few younger people they have but the older employees and upper management gives real bad vibes of contempt and snobby for no reason if you want mom n pop music stores Allegro on flagler or sam ash anything but here
7. Elegant Musicians, LLC
Address: 15651 SW 143rd Ave, Miami, FL 33177 , Richmond West , Florida , United States
Jacklyn & Daniel Wedding – December 17, 2022. Frankly speaking, Elegant Musicians directed by Oderlyn Gutierrez-Bello became our favorite vendor (preferred vendor by Cinco Farm) among a long list of wonderful vendors that participated in our daughter’s wedding. We selected Elegant Musicians in part because of their wedding video recordings. Their pricing was fair at payment plan very reasonable; but what sealed the deal for us was when we had the opportunity to meet Oderlyn in person at our home. She was kind and welcoming; and gave us all a sense of reassurance. Oderlyn listened to us and took notes of every single detail. We had specific songs in mind for the Pre-Wedding, Ceremony, and for the Cocktail sections of the event. They delivered on every single one of our song requests and were amazing. The wedding was a black-tie event and we requested that the male musicians wear tuxedos, and the female musicians wear long black dresses. We also requested specific musicians based on the videos we had researched. Every detail was met with precision. The kicker came when rain began to fall as soon as the Ceremony concluded. The event was partly outdoors and Cocktail hour was about to commence. The musicians were supposed to play by the outdoor barn area we had chosen for the cocktail hour phase of the event; however, the rain was prohibitive. Without hesitation, the entire crew of Elegant Musicians knew exactly what to do and moved over to the dance floor located underneath the large, covered terrace area where the reception would be held. The played flawlessly throughout the cocktail hour despite the logistical challenges presented by the rain. We would certainly recommend Oderlyn and Elegant Musicians and would not hesitate to hire them again. Thank you for making our daughter’s wedding so magical!
Elegant Musicians are talented and very professional. They are the perfect piece to any special event!
Professional, talented and responsive. Elegant Musicians was such a special touch for my wedding. Beatriz was delightful, dressed professional and was very sweet. So much talent for hire and unforgettable experience. Thank you Oderlyn!
8. 21st Century Steel Band, Inc.
Address: 14106 SW 142nd Ave, Miami, FL 33186 , Richmond West , Florida , United States
A unique place with the best of the best percussion professors ! Highly recommend The SFCPA !!!
Lots of thanks to Mr.Cruz and his team. My daughter had just four private lessons with him and was able to pass the Jazz Band audition. This institute is excellent for percussion.
Warm, family oriented facility welcoming percussion enthusiasts
17. Berg Music Studio
Address: 15560 SW 104th Terrace, Miami, FL 33196 , Richmond West , Florida , United States
Very highly skilled engineer! Clean mix and masters for an affordable price. has a very good ear, amazingly talented!!
Great quality producer. Always gives top notch advise and helps you find your sound. Perfect for inspiring artist new to the scene new or old. He will help you find master your craft and show you what top quality production can produce. Thank you Komplex for your professionalism and support!
Trackings is just phenomenal they go the extra mile and provide top of the line service. They push for perfection and provide a bunch of feedback. Over all great vibe and we thank Trackings for all they’ve done for me and also want to thank Komplex for all his time and effort into my art. ~TeamG~