Great service and donuts. Never, ever have these guys failed to stand behind their work. My name is Tom Powell and I stand behind this review.
Loved it
Bryon is a great guitar/banjo tech and just a super nice guy. I trust him with any of my instruments. Stop by his shop and look around.
Nice, friendly environment. This guys is experienced in his craft and genuine in the way he conducts business. A rare find these days.
Great spot, super amount of knowledge and experience with repairs among other services. Same problem everybody else has with out of stock items here and there.
Dishonest and lazy. He has earned that distinction with me after implying that I attempt to make and sell a counterfeit guitar on the market. His boundaries are not clear. He should have refused the work order instead of hemming and hawing trying to teach me a lesson in trademark infringement. I also hired him to put Seymour Duncans in a Squire. When I called him for progress report he said he was “working on it now”. I go back 2 weeks later and the Seymour Duncans hadn’t even arrived yet. I have no trust in dishonest and lazy people. Oh, and Bryon, please dont call me about this post. If you’re a good luthier, I suggest you keep your nose in the workshop out of site from the customers.
Took a vintage martin guitar for repair. Ended up with a bad experience. I’ll just leave it at that.
After many attempts trying to visit this place because it has been closed. I finally went into the store today and found the guy Dave not to be very friendly or welcoming. So I only stayed a few minutes. I won’t ever be back!
2. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , Rillo , Arkansas , United States
Great Staff and great prices on a large selection of musical equipment
Tom was very helpful,and knowledgable
Great staff, very knowledgeable and friendly. Fair prices on trade-ins / used inventory and New. They have everything from Picks and strings to guitars and amps, and everything in between. Stop in say hi and get all the gear you need!
Good customer service fair pricing
mmm misic
Efficient store operation but lacks collection.
I wish I knew or experienced what other people have seen here. I walked in with my wife as the only customers an hour after they opened. Out of the four visible employees milling around, one nodded a hello as we walked in the front doors. Otherwise, there was no interaction from anyone. No one even bothered to notice we were leaving even though we walked next to them and the counter is 20 ft from the door.
The guitar inventory was ok, acoustic guitars are less than 1/5 of the inventory and like the balance, was mid-low to low end save one or two items. There is nothing wrong with the quality and price point/selection being on the affordable side but I was a bit shocked given how pretty the property is and it’s overall size. I was looking for something different and would only really knock a five start review down one notch at worst.
The bathrooms are very clean.
I ordered Gemeinhardt Flute (2SP) on amazon at this store on September 22nd but I waited until September 28th when I got an email from amazon saying they didn’t get a response from Arkansas Musicworks.I have waited 1 week and now you have just told me I cannot receive my order. why don’t you tell me sooner. I placed this order for my child so my child has for her class. and now my child doesn’t have to study. So how much longer will my child have to wait.If you don’t have one please cancel my order so I can buy it somewhere else.
I am really disappointed with your service. I have been your regular customer for many years but I have never been so disappointed. I need an explanation.I suggest people not buy at this store because their customer care is not good
I thought I would take a chance on them, and bought an AllParts p90 spacer kit. Simple enough, most p90’s dogear covers are the same or very close. The All Parts one is WAY too big for Gibson, Epi, Lindy Fralin, and most dogear p90’s. Had they adequately given the measurements on their ad I would have bought elsewhere. They will refund, but with a %15 restocking fee because I opened it to see if I could make do with it, but it is almost 1/4″ too wide and 1/8 too long. What a waste of time. I went to a nearby autoparts store and bought a set of gasket materials and cut out my own in 15 minutes. Don’t buy the ALL PARTS p90 spacer kit. Or any of the others for that matter get a gasket kit and cut your own for $11, any height you want.
3. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Rillo , Arkansas , United States
I’ve been taking guitar lessons from Renoun Music since Sept 2022. I started from scratch and can now play some basic stuff and am having a great time. The guys there are great my teacher Travis Bowman is a world class guitarist. Did I mention I am 76. Highly recommend as a non -intimidating place for young and old. Reasonable pricing and many services.
Absolutely top notch service. They’ve done a great job on several instruments for me. I would give them 6 stars but 5 is all I can. Update: The two guitar players that I play with and myself continue to use Renown and we have never been disappointed. Great, friendly and knowledgeable staff. Just a fantastic local business.
Don’t let anybody else touch your guitar. This spot is Arkansas’ top spot for instrument repair and music lessons!!!! Would have gave 100 stars if I could have!!
4. Joyful Noise Guitar Central
Address: 116 E Main St Suite 2, Clarksville, AR 72830 , Rillo , Arkansas , United States
Dolan is a great guy and his store Joyful Noise is the best around.
Quick story, I recently went to a small guitar shop in fort smith and was treated completely the opposite. The owner was 1 guy who works on guitars, sells used junk at high prices with an attitude to boot and he was the worst, rudest and nasty music store owner one could ever meet. I wont give his name but he could take a tip or a few million from Dolan, cus he cares for his customers!
Thanks again Dolan I definitely will be back for sure.
Blessed.
Super nice guy!
Was not open
5. Music City
Address: 5121 Warden Rd Suite A1, North Little Rock, AR 72116 , Rillo , Arkansas , United States
Palmer music is filled with a great selection of gear and talented staff. Their commitment to the community is apparent in all they do. Would recommend to everyone!
Just picked up my 1967 Hofner acoustic guitar from being restored. I couldn’t be happier. Lovely work. She sounds great, looks great. Great customer service.
I loved it! I love the vibe and they have great customer service, will definitely be back again
Usually busy because they’re good at what they do!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Go to GUITAR CENTER instead (you can actually have FUN there).
8. Palmer Violin Shop
Address: 1043 W Walnut St, Rogers, AR 72756 , Rillo , Arkansas , United States
Amazing quality products, great service, Mr. Palmer Was very helpful and very knowledgeable.
High quality instruments. Fast service. Very friendly.
Great shop! Raymond is a very helpful and knowledgable luthier.
Good rental prices
Billing issues on return violin but was promptly corrected with great costumer service
I only logged on to ask if this music store sells or had violins for sale. Can anyone answer this for me ? This is the closest music store but also an hour away and I don’t want to drive there for no reason. So I’d appreciate if someone could give a response and lmk if they do have violins. If not then anything close to a violin such as a viola. Thank you. (:
9. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923 , Rillo , Arkansas , United States
I bought a guitar from Paul online and I’m so happy to know it was a privately owned business.
Thanks Paul for the guitar and the excellent customer service. Hope to visit you one day!
Nice little music store. Wish they carried more drum stuff, but had a good selection of guitar equipment and supplies.
Great local music store. We have shopped here for years.
Not to bad
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
Rude
10. Guitar Center
Address: 12315 Chenal Pkwy A, Little Rock, AR 72211 , Rillo , Arkansas , United States
Great selection of gear. The people are always helpful.
Had what my kiddo needed!!! Thanks Guitar Center
Guitars, and great staff
Only place of its kind to get everything musical.
Looks like a slow death. The employees are great (many are close friends of mine), but lots of bare spots on the walls and minimal variety in stock. People are too broke to support the store I think.
WAY TO EXPENSIVE!!!! I paid $32 for a tuner, I found that tuner on ebay & amazon for $10?? I don’t know how they get away with it? Shop online before shopping there.
They are making people stand outside in the heat for way too long.
Great products and selection; Inept manager and company procedures.
BEWARE – “Curbside pickup” has a different meaning than it sounds.
IF you need your item immediately, AVOID Guitar Center online.
At this location “Curbside Pickup” apparently means to have the customer place the order online for their local store and then cancel the order after the payment is received. When the customer arrives for pickup, attempt to coerce the customer to make an additional second payment for the same in-stock item while assuring them that the first charge isn’t “real” and will refund itself in 3-7 days.
I know you need your purchased item today but…hey…
11. Independent Music Services Inc
Address: 9851 Brockington Rd #6, Sherwood, AR 72120 , Rillo , Arkansas , United States
Great staff, and great work on my horn. As always, consistent and quality work.
Very friendly and helpful. The gentleman helping us when we came to pick up our flute took the time to explain to me and my daughter (the flute user) how to care for and carry the instrument. He watched as she put it together and worked with her to show her how to prevent future issues. Highly recommend!
Excellent repair. Every problem was addressed and repaired well. Great pricing as well.
Did excellent work on my old trombone, very nice people!
Very helpful and informative
I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!
12. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Rillo , Arkansas , United States
I wish there was a Guitar Center in Fort Smith but this store is really good
Great customer service! I am a Veteran and they restrung my guitar for free on Veterans Day even when they were short-handed. My hat is off to them!
Great service as always. Helped me find a great guitar. Even went above and beyond on packaging for a Christmas present!
Decent prices for in store. Their employees are always helpful.
I SO want to support my local music store but when ya routinely don’t have what i need in stock and don’t seem to care it makes Amazon, AMS, etc.
Actually bought a Remo Dumbek for $100. Great selection of everything you need, if it’s drums, or guitars.
Friendly helpful service, and I’m very happy with my drum.
Xz
The staff in Fayetteville is helpful. However the prices are inflated and the selection is repetitious. How about a true baritone guitar, or a Mandola, octave mandolin, auto Harp et cetera instead of crappy electric guitars and basses that rattle?
I used to love this store! But in the past couple of years there are too many empty portions of racks with inventory missing and several times what I went for is what’s out of stock. New instruments are often dirty and covered with prints. My last two orders were so damaged that I had to be credited, both were items shipped from other stores. A lot to be desired with the quality of packaging for shipment. Each thing alone is not a deal breaker, but when it begins to pile up, the experience starts to become a negative one consistently. The staff is ALWAYS great and friendly, I hope they turn things around.
13. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Rillo , Arkansas , United States
Always a great place to shop! Thanks for always being so helpful!
Always great customer service very friendly and
I love these guys! Great products @ competitive prices and very knowledgeable of products they sell. 5 + stars.
Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!
My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.
15. Little Rock Violin Shop
Address: 316 E 11th St, Little Rock, AR 72202 , Rillo , Arkansas , United States
Very knowledgeable even played the violin I purchased so I could hear
I love this place!
I love that there’s a local place to have your stringed instruments adjusted and usually while you wait. My only complaint is that they charged me two different prices for the same service. My family is new to violin lessons and the instrument, so I can’t be absolutely sure that there was no difference…but there should be a uniform price for tuning/restringing a 1/4 sized violin. The staff is very courteous and informative. They also have a list of great string instrument instructors.
