Since taking up guitar I’ve been to music shops in 6 states (Virginia, West Virginia, Kentucky, Tennessee, North Carolina, Georgia). This is one of my favorites. A unique selection of instruments, and a great selection of vintage vinyls. Nice little spot to visit near the pier (my favorite area of St. Simons). I’ll be back next time I’m in the area. Please get some store-branded stickers & guitar picks.
Great place for guitars, strings and to hangout….first class people!!!
Great music store…. Great people….
Everytime I go by the door is locked. Even if the surf isn’t up. Was really wanting to go to a local shop before I flew back home.
3. Ken Stanton Music
Address: 6010 North Point Pkwy, Alpharetta, GA 30022 , Salvatierra de Miño , Georgia , United States
I had a very nice experience. The staff will let you play any guitar you want, and they are very knowledgable about guitars. I feel comfortable in Ken Stanton and that is a credit to their welcoming environment. The staff is approachable and easy going, which I like.
They have fair prices too! Happy with my new Taylor guitar!
I just took in my Charvel guitar that had a Floyd rose bridge and Jacob. The guitar tech was very knowledgeable on changing the strings in training guitar. And I’m also an amputee that was treated with kindness and respect. I will be going back to the store for my next adventure. Thank you Ken Stanton.
Good customer service is hard to find these days, but I just had the best customer service experience of my life at Ken Stanton Music in Alpharetta. I just bought a new Nord Stage 3 keyboard from them, and Mario Hernandez was really helpful. He got the board shipped from their Stone Mountain store (Alpharetta was sold out), gave me a quick tutorial when it arrived on how it worked, and then left me alone to just play it to see if it was the right one for me. I decided to buy it, and Mario gave me a great deal. I soon paid up and brought it home. But that’s just the start of the story.
Once I got it home, I became more and more disappointed with the Nord. So much so that I decided to return it. But when I read the return policy, it said there was a restocking fee of 20%. My mistake would cost me close to a thousand bucks if I returned it! So I called Mario and explained my situation. He listened very closely, asked me to wait 2 minutes so he could talk with his manager, and then explained what my options were. Turns out they were very flexible and willing to work with me to take the return. Mario was bending over backwards to relax the “rules” and make me a happy customer. He was even willing to spend time teaching me the ins and outs of the Stage 3 to make sure I was making the right decision. I was floored, and very thankful.
At this point I’ve decided to keep the Nord, but I know that if I had returned it I would have been really happy with the results. So if you’re in the market for keyboard, I can’t recommend Mario Hernandez highly enough – go see him and become an extremely happy customer like I am!
I am visiting from Las Vegas and found Cheney Brannon, in the drum department to be friendly, knowledgeable, and willing to spend a few minutes with me. Cheney will be getting a call from me next year when I will be ready to buy my new Tama Star or Starclassic kit……
Friendly, very helpful
I waited a long time to get my things, such as my book, mouthpiece, and care kit. The care kit was not that bad, coming in after about 2 days, but the mouthpiece came after 15 DAYS– For ONE MOUTHPIECE. The book, though I had to wait even longer, but after I called them, I felt better about the service, as the employees were very helpful. The customer service is very good,but the shipping time is cruel.
I took my son’s guitar to fix string and my son’s tuner gone. So I called and someone who answer the phone he saying they can’t do anything. Even didn’t try pull up my information. I want to give 0 star if I can.
I have invested over 5 hours trying to return a rental. They good not find on their system. Sent me on a goose chase calling one number after another. Finally when nothing was resolved, manager did a ton of research to find it. I decided not buy it out and came to store just now to return it and once again they can’t find it in their system. I guess its on the customer to keep on the information. Now we are starting all over again. Perhaps I will just keep they instrument as they don’t seem to know/prove I have it!
4. Ken Stanton Music
Address: 5236 Stone Mountain Hwy, Stone Mountain, GA 30087 , Salvatierra de Miño , Georgia , United States
I have purchased guitars and gear from KSM. Scott and his staff are 2nd to none!
Can’t recommend this place enough!!!
They made sure I was happy with my selection !
I LOVE my PRS Custom 24 35th Anniversary Edition!!
Thanks so much!!
Kevin
Just left there! Great service. They are amazing.
Very helpful employees.
Great service
They’re very nice and respectful and helpful
Ken Stanton Music is the hometown brand. It is apparently one legitimate alternative to Guitar Center and Sam Ash. I stopped by the store recently and had a pleasant experience.
From the exterior, you can tell that the store won’t have a massive selection. It’s a smaller store, but still worth checking out. You could always find a gem. I found a pretty reasonably priced Gibson ES-Les Paul that I’m strongly considering.
I worked with Ben during my time in the store, and he was terrific. The store didn’t carry a White Falcon or a Martin D35, but he found that other Ken Stanton locations carried them and offered to have them delivered to the Stone Mountain location.
There’s a lot to consider when investing in expensive instruments and gear. As it currently stands, I wouldn’t mind buying from Ben at Ken Stanton.
Staff with the exception of skip was not helpful, very discourteous and unprofessional
False prices: How would you feel if you are a first time customer to that store and after browsing for a guitar you spot the one you liked and then you played it and realized it was the one you want, you took it to the register to buy and they refused to sell it to you? that is exacly what happened to me there. bad place to go. the item was tagged for $299 and the attendant said “yes is on clearance” the greedy manager did not honor the price, he wanted $ 130 more at register
sadly, I’ve coming to this location twice in the past week and got no service. I played a few keyboards. Even had to turn on a few keyboards to try them. Some I couldn’t get working. No one ever acknowledged my presence. I hung out at least 15min each time to no avail. I observed workers behind the counter but no one greeted me on either visit. I took my business to guitar center they were on me the moment I walked in and gave me a fair deal.
5. Megatone Music
Address: 44b Town Sq, Blairsville, GA 30512 , Salvatierra de Miño , Georgia , United States
I’ll mention off the top that Google maps parked me in front of a coffee shop that shares brick with Megatone. It’s there, just around the corner, facing the square.
Popped in at 18 til close on a Monday, stated I was there for a guitar tuner.. Found myself met with equal parts friendly and informative. Received full descriptions and pricing on at least four products before I interjected and said I’ll take the blue one.
I’m no officionado, but I did see some sort of interesting carbon fiberish guitar parked next to one with real funky hot rod flames on my way out. Pretty neat. Nice guy.
Really cool storefront with a surprisingly large and varied guitar inventory. Not just banjos and acoustics, nice electric selection as well. Owner is very friendly and helpful. We went to the Interstellar Echoes concert in Hayesville that he recommended and had our socks blown clean off.
WOW!!!!
I couldn’t believe how much stock Megatone has in store!!!! Friendly and knowledgeable staff with a huge selection. Prices are a bit higher than I expected, but we are out in the country. Give them a visit
I think this business is struggling and so they will be deceitful in any way to get a few extra dollars. Beware of this business, you will not receive friendly support if they make a mistake.
I highly recommend staying away from this place.
Dealt with these people on reverb. They ignored my messages, refused a refund twice, once before it had shipped out because the dimensions weren’t right to fit on my guitar. Then after no response for months, I posted on their facebook and they deleted my post. These people are scammers and deceivers. DO NOT DO BUSINESS WITH THEM.
Out if business
6. Forte Music
Address: 2220 Veterans Blvd, Dublin, GA 31021 , Salvatierra de Miño , Georgia , United States
Great place to buy musical instruments and all of their accessories. If Jason doesn’t have it, he can get it! Remember to buy local when possible and support your community. You can’t put a price tag on local service!
Good store. Very helpful staff
Seems to be a good place to buy musical instruments..accessories..fair on prices.. would recommend..
7. Music & Arts
Address: 12182 Hwy 92, Woodstock, GA 30188 , Salvatierra de Miño , Georgia , United States
Cailey went above and beyond for us. We needed several things, and her store had one. She called other stores to get our items, had them shipped to her store, and called me when they arrived. We will definitely be shopping there again.
Camden is awesome for guitar lessons.
Retail manager bailey was extremely kind and helpful
Good service and very knowledgeable
Went to this location to rent a Cello because that is where the school told us to go. Despite calling to confirm they have every size Cello available, upon arriving, I was told by the Associate that she does not have anything to size my child for a Cello. When I told her we were sent to this store and if she can’t help us we would have to find a store that could, she said she was sorry that she could not help us and allowed us to walk out of the store. Will not be renting or buying from this store ever!
Terrible customer service and return policies.
Do not waste your time
M&A is receiving 2 stars because of their poor customer service center. The brick and mortar shops are great – no issues. They have a great selection of instruments, knowledge, and aim to serve the customer. The customer center in Frederick, MD is abysmal to say the least. I experienced a series of billing issues related to a credit card on file, and I was not contacted by M&A until I received a notice from a debt collector regarding a debt consisting of 3 months of payments. The customer service representative took my credit card information over the phone and processed the payment and enrolled me in AutoPay. Sounds like my problem was resolved, right? No, I had provided my credit information two months prior and enrolled in AutoPay two months prior, thus my groundhog’s day experience pushed me over the edge.
I had billing / accounting problems with M&A on two separate instrument rentals. Their rent to own contract is very confusing, not sure why my children’s school recommended M&A. To cap off the accounting issue, M&A does not provide balance or payoff information for your rental. I find it useful to know my rental balance and early payoff balance each month. It helps me make good financial decisions, but I do not believe M&A wants you (the customer) to make financial decisions that negatively affect their bottom line.
I’m curious if M&A will respond to this review. Usually companies with a strong customer service culture do.
8. Music Trader
Address: 3964 Lawrenceville Hwy, Tucker, GA 30084 , Salvatierra de Miño , Georgia , United States
Been shopping here over 20 years. I have a wide variety of instruments and never ending issues to solve. Music Trader always comes through. I drive all the way across town to come here.
The guy that one spoke with was very polite, helpful and had exactly what I needed and at a good price. I would definitely recommend & I will definitely be back!
The owner is a great guy. He has been in the Community for a long time
It is a good shop. Paul is a good guy. They’re are often hidden gems.
I love music so why not got to the nearest music store around me! Well this my second time coming here only for a let down of course don’t try to sell to this guy just by coming in and him looking at it I received several smart comments from him. If u didn’t want it or it didn’t look like the best condition to you politely say SIR IM Sorry but I can not accept it but no he just played on the keyboard and said geez this is terrible condition told me the years like he was with me when I bought so with that being said I WILL NOT COME HERE ANYMORE! You have lost business from most of the Tucker area since middle to the high school music students and I understand why
I was treated very rudely by the “manager”. I refuse to ever give this establishment my business ever again. I buy used musical equipment, and a lot of it, and I’ll never spend my cash here again, no matter how desirable the inventory is.
Came to sell some music equipment and instead of being given a counter offer. This clearly unprofessional and disinterested man behind the counter clapped and asked me to leave. I wouldn’t recommend this place unless you want your time wasted and your intelligence insulted. Just go to guitar center.
Edit. In an attempt to misrepresent me the owner has left a dishonest reply to this review. I was not offered proper customer service and I nor anyone that I work with will patronage your business. Best of luck to you as-well and I hope that you will take heed of the customer service practices of other more successful business in the area going forward.
9. B2K Music
Address: 490 F, Bankhead Hwy, Carrollton, GA 30117 , Salvatierra de Miño , Georgia , United States
Excellent place 🙂 Helped me find my first guitar and the dog was very sweet.
friendly staff, good prices & if you want to learn guitar they can help with that too!
Best of the best great service and great equipment
Awesome people knows what they are talking about and very friendly
I dropped my guitar off to have is set up and couldn’t be happier with their work. It’s a 20 year old guitar that needed some TLC and they took care of what was needed while making suggestions on what wasn’t. This is how business should be run, imo. B2K are friendly, knowledgeable and offer good work at fair prices.
Their gear prices are a little higher than what you can
find online but this is to be expected today. I prefer to support local businesses. 4 out of 5, only because I don’t give 5 stars and there isn’t a 4.5. Hehe
Super nice dog and Kevin is OK too.
Awful, awful, awful! The guys who work there are the most unprofessional, unhelpful, people I have ever met! They were extremely rude and just flat out deuchebags!
I’ll never, ever shop there again. Period.
They’re way overpriced, and they know it. But it doesn’t matter if you have money or not if they don’t like either going to snub you. Very very stick in the ashes, type atmosphere
I wouldn’t recommend them
10. Music & Arts
Address: 5213 Memorial Dr, Stone Mountain, GA 30083 , Salvatierra de Miño , Georgia , United States
Great shop, knowledgeable folks, good prices. I always try to shop here rather than one of the giants to help support an awesome local business.
I purchased a complete Pearl drum kit from this shop. Excellent everything! Fantastic customer service! Would purchase from again!
Mike and Bryan have the best attitude and most expertise in the city. I cant go anywhere else and feel like I am getting the same service. They will make you happy no matter what you are looking for.
I spoke with the most racist person that I’ve come across in a long time, I think it was the owner. My child called the store on the 4th of July (several times because he is a child and did not realize that businesses are actually closed on the 4th of July). I was unaware that he called so many times. The following day I received a VERY nasty and distasteful message on my voicemail. When I returned the call, I wasn’t even given a chance to speak. He was yelling, using profanity and hung up on me. I will definitely tell everyone I know not do business here and I do not recommend doing business here (especially people of color). I will also post it on my social media pages.There are far too many Music stores that actually respect their customers.
After looking at other reviews, it seems that the owner is just a jerk by nature. I didn’t even see any responses to good reviews, only negative ones. So apparently you enjoy tounge wrestling. I feel sorry for the people that have to deal with you daily. Bless you anyway sir.
Update: Every business was NOT closed. I didn’t call my son did several times. You left a nasty vm on MY phone. And who has no class?? It’s definitely you…
The photo of the wall of guitars is pretty much their entire stock. I’ve seen low-end pawn shops that are less cluttered.
Horrible Customer service and NOT HELPFUL!! Instead of helping we with appropriate prices for my gear, I was ridiculed by the prices I thought might be appropriate. A ‘good luck with selling your stuff at those prices’ is all I got. I don’t appreciate the attitude and lack of consideration. All they could have said was ‘those prices are higher than market currently…have you thought of selling them for $$$$?’. Unfortunately the response I got causes me to NEVER want to shop at this place. Sellers BEWARE.
12. Jackson’s Music Store Inc
Address: 5485 Westmoreland Plaza, Douglasville, GA 30134 , Salvatierra de Miño , Georgia , United States
They have remodeled some. Come see what they have done.
Very knowledgeable guys really nice too.
Was looking to buy a Carbon fiber guitar…they aren’t stocked just anywhere, but Composite Acoustics listed Jackson’s as a Dealer. Called them up and even though they didn’t have one in stock, got one delivered in a day for me to evaluate. When it came in, they gave me a call right away. I went down and checked it out, haggled a little, shot the breeze with the great staff and walked away with a sweet deal on an “indestructible”, pretty good sounding Cargo carbon fiber travel guitar. Couldn’t have asked for a better experience. If you’re close by check these guys out.
Decent selection, friendly and helpful. I’ve been using them for almost ten years.
Good people
Great help.
Great customer service at this place.
Hands-down the worst music store ever!
Avoid like the plague. Absolutely rubbish. I will never set foot in this garbage store again. Rented an audio system that was buzzing. And changed me extra for an extension cable that there was no proof that it existed.
Went in to look for an acoustic guitar, amp and some cables. Employee with beard and glasses kept following me around but wasn’t saying anything. It felt weird so I left.
13. Firehouse Guitars & Music
Address: 612 Medlock Rd, Decatur, GA 30033 , Salvatierra de Miño , Georgia , United States
I have bought from this place many times and have taken lessons and I am happen without the service and the instructors have passion about what they teach.
Nice place decent prices knowledgeable and friendly staff
Super helpful folks! I got help restringing my guitar and they made it look brand new in the process. They answered my every question and made me (and my many questions) feel welcome. I’ll be back!
This is a pretty good little store. I bought my guitar and amp here
Rip off.go elsewhere. I use to really like bringing my daughter here but they must be under new management. Prices have gotten ridiculous!!!
14. 440 Instruments
Address: 1131 Broad St, Augusta, GA 30901 , Salvatierra de Miño , Georgia , United States
Rad Shop!!! Great crew – My go to from now on – Stay Independent shop mom and pop
OMG David Galle who wrote a bad review for this awesome store works for the competition at Rock Bottom Music. What a sleaze. If you are going to trash the competition at least do it with half a brain. I’ve been a musician since 1963. In the way back the first project I worked was a gold record. I’ve worked on 60 major motion pictures and TV shows. I have been in more music stores than I can count. When I walk into a new store I test them out. I expect it to be like a used car lot. I ask stupid questions and ask probing questions. These guys passed with more than flying colors. Not only were they the absolute best in knowledge but they took the time to give me some advice I would have never thought of for a new project I have in development.
It was outstanding. People who work there are very helpful. CHECK IT OUT!
Good people very helpful
Mike always seems 2 have some edifying and more times than ñotu leave feeling like u⁷u7
Just a poor experience in my visit. Not worth the explanation.